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Tawny Gates
Tawny Gates at Chapman Nissan

Tawny Gates

Product Specialist

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Tawny Gates

July 22, 2025

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Employee Rating

Tawny did a great job of making me feel welcome, not pressured, and I left with the car I wanted. More

by jimmyviolacreative
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Purchase Time
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Recommend Dealer
Yes
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July 09, 2025

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I do not trust this dealership! From sales to service. I am taking my car to another Nissan dealership for service! They left a bad taste in my mouth from the purchase to the first More

by No more Nissan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer

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Jul 09, 2025

Chapman Nissan responded

We're truly sorry to hear about your experience and that we didn’t meet your expectations. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve. If you're open to it, please contact our management team directly—we’d like the chance to make things right. Lincoln Overholtzer Chapman Nissan Customer Loyalty Manager My Cell 484-467-0796 E-Mail loverholtzer@chapmanautogroup.com

July 05, 2025

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Always greeted with a smile and pleasantry . . I’ve been coming here the last 8-9 years and I’ve always been treated good whether it’s my same person or someone new More

by Camilleharris214
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear

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Jul 07, 2025

Chapman Nissan responded

Thank you, Camille! We truly appreciate your loyalty over the past 8–9 years. It means a lot to know you've consistently had a positive experience with our team—whether familiar faces or new ones. We look forward to continuing to serve you with a smile!

July 02, 2025

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Warren crooks is the best. I’ve purchased four cars from Chapman Nissan and I am a faithful customer. More

by Donell.smith
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Warren crooks

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Jul 03, 2025

Chapman Nissan responded

Hi Donell, Thank you for your loyalty and continued support! We're honored to have you as a faithful customer, and we're thrilled to hear Warren Crooks has consistently delivered a great experience. We truly appreciate your trust in Chapman Nissan and look forward to helping you again in the future! Warm regards, Lincoln Overholtzer cell 484-467-0796 Chapman Nissan

July 02, 2025

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Everyone at the dealership was friendly, helpful and knowledgeable. They really helped me find a vehicle that addressed my needs. I appreciate everyone help and love my new Nissan. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer , Yvette, Christopher Casey

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Jul 03, 2025

Chapman Nissan responded

Hi Sam, Thank you for the kind words! We’re so glad to hear our team was able to help you find the perfect vehicle to fit your needs. It means a lot to know you felt supported throughout the process. Enjoy your new Nissan—we’re thrilled you love it! All the best, [Your Name] Chapman Auto Group

June 30, 2025

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Liked the video from the michnac, still would like a paper marked in red,yellow and green. That tells what is low and t o watch ,and what is green that's great Can get an appointment easily And c More

by rsjes2326
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 03, 2025

Chapman Nissan responded

Thank you for the feedback, rsjes2326! We're glad you liked the video from the mechanic—it’s great to hear that it added value to your visit. We appreciate your suggestion about having a color-coded paper summary (red, yellow, green) and will definitely share that with our team. It's also great to know scheduling has been easy for you. We look forward to seeing you again!

June 28, 2025

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Friendly and knowledgeable. Work is always done correctly and timely.. I’am never disappointed. Will not go anywhere else! More

by Jcalabro930
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Lambert, Marc Bear

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Jun 30, 2025

Chapman Nissan responded

Thank you for the wonderful feedback! We're grateful for your loyalty and are glad to consistently meet your expectations. It's always a pleasure to serve you! Ask ChatGPT

June 28, 2025

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Great place, great experience and well mannered group of employees there that are dedicated to their job!!!! More

by Atropea666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keane Storey, Kevin Lambert, Marc Bear, Lincoln Overholtzer , Tony woods

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Jun 30, 2025

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate you recognizing our dedicated team. We look forward to seeing you again!

June 20, 2025

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I want to thanks to Jahaira Roman to having a courtesy and respectful conversation with my son and always do her best to make us happy we glad to have her in site to deal with us Always we got out satisfi More

by Jeannette Ortiz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

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Jun 23, 2025

Chapman Nissan responded

"Thank you so much for your kind words, Jeannette! We’re thrilled to hear about your positive experience with Jahaira Roman. Her courtesy, respect, and dedication to keeping customers happy truly make her a valued part of our team. We’ll be sure to share your 10+ rating with her — she’ll appreciate it! We look forward to serving you and your family again."

May 21, 2025

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Always professional and communicate the status of service. I miss having the fresh donuts for the early birds. More

by ewsugie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear

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May 22, 2025

Chapman Nissan responded

Thank you so much! We're glad to hear you appreciate the professionalism and communication—that means a lot to us. And we hear you on the donuts! 😊 We miss those early morning treats too. Who knows, maybe they’ll make a comeback one day! Thanks again for your continued support!

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