Taylor Black
Taylor Black at Fred Martin Superstore

Taylor Black

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

Contact Me
4.5
29 Reviews
4.5

29 Reviews

Write a Review

29 Reviews of Taylor Black

May 15, 2025

Dealership Rating
Employee Rating

Very helpful and pleasant. Got me into the service department right away and fixed the problem. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Fred Martin Superstore responded

We love to hear that we could get your Jeep in and out and back on the road! Thank you for choosing our team and we look forward to your next visit!

May 02, 2025

Dealership Rating
Employee Rating

I got my van back from Fred Martin Superstore about a week ago getting a housing unit repaired that was causing an oil leak. I was without transportation for a week. Paid $700 for the “repair” and now to More

by Annagreencpht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Fred Martin Superstore responded

Hi Anna. We thank you for bringing this to our attention and for your review.

May 02, 2025

Dealership Rating
Employee Rating

I just received my reticle back from the service department, and within 24 hours the engine is now very loud and should like the exhaust is messed up. This was not an issue before I took it in for s More

by Jkipfer16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2025

Fred Martin Superstore responded

We're sorry to hear your experience was anything less than 5-stars. We have been made aware that a service advisor has attempted to reach out in order to get these issues resolved. We thank you for your review and we hope to get this situation solved soon.

March 18, 2025

Dealership Rating
Employee Rating

Excellent service. Olivia was very helpful. My new go to dealership for service. Would 10 out of 10 recommend More

by Jrad2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Fred Martin Superstore responded

We love to hear it! Thank you so much for your kind words and for choosing our team! We look forward to seeing you again!

March 10, 2025

Dealership Rating
Employee Rating

Everyone was very polite and helpful and the area is very clean. I think they did an excellent job. More

by malea31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks

Mar 10, 2025

Fred Martin Superstore responded

Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

February 26, 2025

Dealership Rating
Employee Rating

Fred Martin did a great job servicing our vehicle. Taylor, the mechanic kept us apprised of its progress every step of the way, and even cleaned it both inside and out as a courtesy for being so patie More

by boord71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Fred Martin Superstore responded

We're happy to hear that Taylor and our team could help get your vehicle taken care of! Thank you for your patience and for taking the time to leave us 5-stars. Please reach out if there is anything else that we can help out with. Thank you again and we look forward to your next visit!

February 26, 2025

Dealership Rating
Employee Rating

Pleasure to work with. Great communication and fast service. Taylor Black is excellent to deal with! More

by keproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Fred Martin Superstore responded

We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!

February 17, 2025

Dealership Rating
Employee Rating

Ok ok ok ok ok okay ok ok ok ok ok ok ok ok ok ok ok More

by mattkesti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Fred Martin Superstore responded

Ok ok ok! Thank you so much for your business and for taking the time to leave us a high rating! We look forward to making your next visit even better!

January 13, 2025

Dealership Rating
Employee Rating

I came for a simple oil change tire rotation and a shifter error. I was told I would be kept up to date all day. I dropped off at 730 am appointment and had to Text Taylor at 2 to check on it afte More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2025

Fred Martin Superstore responded

Hi Karen. We're sorry to hear about your experience. When you can, please email us your contact information to Fmcares@fmcars.com so that we may look into this further. We thank you for bringing this to our attention and for your review.

January 11, 2025

Dealership Rating
Employee Rating

I was very impressed by the friendly staff and service I received I appreciated the time they took to get my truck right. Great job More

by rmaddox42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Fred Martin Superstore responded

We're happy to hear we could get your truck fixed up and back on the road! Thank you so much for your 5-star review and for your business!

1

Dealership Inventory (782 Vehicles)

new 2025 Jeep Grand Cherokee L car, priced at $55,786
2025 Jeep Grand Cherokee L
new
White exterior
8-Speed Automatic
4WD
new 2025 Jeep Wrangler car, priced at $56,633
2025 Jeep Wrangler
new
Green exterior
8-Speed Automatic
4WD
new 2025 Jeep Wrangler car, priced at $49,424
2025 Jeep Wrangler
new
Green exterior
8-Speed Automatic
4WD
new 2025 Ram 1500 car, priced at $63,941
2025 Ram 1500
new
Blue exterior
8-Speed Automatic
4WD
new 2025 Jeep Grand Cherokee L car, priced at $50,125
2025 Jeep Grand Cherokee L
new
White exterior
8-Speed Automatic
4WD
new 2025 Ram 1500 car, priced at $52,111
2025 Ram 1500
new
Silver exterior
8-Speed Automatic
4WD