Taylor Francis
Taylor Francis at Toyota of Tampa Bay

Taylor Francis

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.8
175 Reviews

Dealership Experience

4 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

4.8

175 Reviews

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175 Reviews of Taylor Francis

September 01, 2025

Dealership Rating
Employee Rating

Taylor provides service. I am now asking for him when I get my car serviced. He has been very responsive to my requests. More

by JR.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 30, 2025

Dealership Rating
Employee Rating

Dealership is big, clean and Norman is the best service advisor you guys have there More

by akemi_c_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

August 24, 2025

Dealership Rating
Employee Rating

Excellent service, but that is expected because the prices allow you to give that. The recent service was done the fastest of any previous visit, great job. Taylor was a joy to work with, his interacti More

by MRMITCH1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

The process was quick and easy, I got exactly what I wanted and Taylor was very helpful More

by KOESTER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 21, 2025

Dealership Rating
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I received excellent service from him, and he was very kind. Honestly, they have a very good staff. More

by MOREMAR_MARQUEZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Alvarado

August 03, 2025

Dealership Rating
Employee Rating

My wife and I had to wait almost 3 hours, and then I went to follow up with the service rep and he wasn’t anywhere to find him. My keys were already in his desk. I ask the rep beside him and he just said I h More

by claracotto0912
Recommend Dealer
No

Other Employees Tagged: Mike Kipling, JC Collins , Mike

July 27, 2025

Dealership Rating
Employee Rating

Service was great. Had a little bit of a wait but in general service was good. Service tech was courteous and informative. Thank you. More

by ediaz55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2025

Dealership Rating
Employee Rating

Taylor is very informative. He's also friendly and has a good attitude. I'll ask for him again. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JC Collins

July 22, 2025

Dealership Rating
Employee Rating

Everything was fast and easy, I understand the wait due to the number of customers, 2 hrs wait is ok , but other than that everything is great More

by JAVIER_ANDRADE_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

Dealership Rating
Employee Rating

Very fast service. Taylor explained in extreme detail what service was upcoming and provided an estimate for all iterms. More

by ccolon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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