Taylor Goode

Very nice and welcoming environment everyone is happy to assist every customer. Also very accurate with time management assist every customer. Also very accurate with time management More

by xitflores Verified Customer Verified Customer

Report | Print

Great So great. Nice people. Got to me asap. I would go again. Nice people. Got to me asap. However failed to mention that I had 8 free services. I had to bring it u Nice people. Got to me asap. I would go again. Nice people. Got to me asap. However failed to mention that I had 8 free services. I had to bring it up first for them to say something. Which seems shady. Also the amount of text and calls and emails I get to remind me that I still need to rate my experience is outrageous..... I feel like you guys can chill a smidge on that. It just makes me not want to leave anything. Taylor was great though, I have nothing bad to say about him. More

Report | Print

The service manager was a jerk. A service technician broke the panel clip and I asked for it to be replaced at no cost to me because I didn’t break it. The service manager gaslighte A service technician broke the panel clip and I asked for it to be replaced at no cost to me because I didn’t break it. The service manager gaslighted me and kept putting words in my mouth and kept interrupting me. I was never rude to him but he talked to me like I was an idiot. My Grand Cherokee has just over 30,000 at 4 years and is in excellent condition. He didn’t care. I paid good money for a vehicle that’s breaking to no fault of my own. Super disappointed in this dealership now. I purchased this vehicle at FRISCO CDJR in Frisco, TX. Due to the Service Manager, I won’t go back. He needs to learn customer service skills. More

by Lori.burke Verified Customer Verified Customer

Report | Print

Kept me updated on repairs needed and the price of the repairs and informed me of why they were needed. repairs and informed me of why they were needed. More

by maurice-scott Verified Customer Verified Customer

Report | Print

Friendly staff that are knowledgeable about their jobs. Nice and comfortable waiting room for customers to stay. Nice and comfortable waiting room for customers to stay. More

by TREASUREBOND Verified Customer Verified Customer

Report | Print

Great job. Picking and dropping me off while getting my car fix was an great too. Picking and dropping me off while getting my car fix was an great too. More

by juandanek Verified Customer Verified Customer

Report | Print

Have had a great experience. Everyone is very accommodating and friendly. Love my Jeep Rubicon! Everyone is very accommodating and friendly. Love my Jeep Rubicon! More

by denise.ghiata Verified Customer Verified Customer

Report | Print

Taylor was very informative, detailed, and kept me up to date on my cars service. It took a bit longer than expected but once parts were ordered everything got done within the day. date on my cars service. It took a bit longer than expected but once parts were ordered everything got done within the day. More

by darkrhoad21 Verified Customer Verified Customer

Report | Print

The service was acceptable but communication between service staff and customers needs to improve especially when there specific details are given to service staff about customer's schedule that day and service staff and customers needs to improve especially when there specific details are given to service staff about customer's schedule that day and when the customer expects to be done with their service. More

by darshanidesai10 Verified Customer Verified Customer

Report | Print

Way too expensive. Also used the wrong contact number after I specified which number to use Also used the wrong contact number after I specified which number to use More

Report | Print