Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland

Taylor McCarroll | Page 12

Customer Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

Contact Me
4.7
160 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

TIRES

RECALLS

View more specialties & trainings
4.7

160 Reviews

Write a Review

160 Reviews of Taylor McCarroll

July 30, 2023

Dealership Rating
Employee Rating

I consider this dealership satisfactory. My concern is that not enough coupons are being offered to offset cost on older cars. As a senior citizen this is sore point with me. More

by dorchester1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

Hello, We're really sorry you had to leave us this review as it's a failure on our part in serving you. I will let management know about your comments regarding our lack of coupons. We will definitely talk about adding some in the near future. Regards, Liz Sappenfield

July 27, 2023

Dealership Rating
Employee Rating

Horrible communication, my car isn't fixed and they claimed to charge the battery and refused to change the battery. It's a 2021, with 12,000 miles on it. Clearly, it's a faulty battery, or electrical More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 08, 2023

94 Nissan of South Holland responded

Hi Stacy, I'm sad to hear that things didn't go down as you expected. This is not by any means reflective of our standards of service and customer satisfaction. If you could please contact our service manager, Derryl, directly on 708-225-3751, we'd like to hear all your concerns and solve any other pending issues that you may have. I'm sure once we've cleared things up, we'll win you back as a customer. At your service, Liz Sappenfield liz@94nissan.com

July 26, 2023

Dealership Rating
Employee Rating

Very enlightening experience. Service kept me up to date how the repair were coming along. More

by de4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

De4646, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

July 24, 2023

Dealership Rating
Employee Rating

I have been coming to South Holland Nissan for years and will continue to do so. The staff is very personable, helpful, and above all friendly. More

by lalipsjc82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Jasmine McCarroll , Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

Lalipsjc82, we are so pleased you enjoyed your visit to Nissan Of South Holland! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Liz Sappenfield

July 15, 2023

Dealership Rating
Employee Rating

Great service Taylor you are the best I will come to you all the time, thank you for serving my car More

by tuttie1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson

Aug 08, 2023

94 Nissan of South Holland responded

Tuttie1127, thanks for your praise and kind comments about our team. We appreciate you as well :) Regards,Liz

July 12, 2023

Dealership Rating
Employee Rating

I like this dealership because of the people they make sure they take care of all ur needs with a smile More

by Manofthehour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

On behalf of our team at 94 Nissan of South Holland, we want to say a big THANK YOU! It was our pleasure assisting you! Kind Regards, Liz Sappenfield

July 10, 2023

Dealership Rating
Employee Rating

I have no complaints I Purchase my car in 2014 a Nissan rogue. I’ve been coming here for service since 2014. I appreciate the timely service as well as some time discounts. Thank you Nissan. More

by elann67
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

94 Nissan of South Holland responded

Elann67, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Regards, Liz Sappenfield

June 28, 2023

Dealership Rating
Employee Rating

Love them and the popcorn great service would love a deal on oil changes my first Nissan had Kia before More

by chicago220
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Chris Koehler, Tyler Roberson, Jasmine McCarroll , Jose Lopez, Sylvester Pilgrom, Jacquelyn Vaughn

Aug 08, 2023

94 Nissan of South Holland responded

Chicago220, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Liz Sappenfield

May 15, 2023

Dealership Rating
Employee Rating

Very professional from start to finish Taylor was very good great customer service The dear ship maintenance Very professional from start to finish Taylor was very good great customer service . The team a More

by nikki_31
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

May 17, 2023

94 Nissan of South Holland responded

Pretty awesome, Nikki, to hear! We love hearing that! Thank you so much for choosing us! Regards, Liz Sappenfield

May 06, 2023

Dealership Rating
Employee Rating

I often come in for service, but I bought the car with the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my More

by pparkslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Chris Koehler, Deshun Jones , Jose Lopez

May 10, 2023

94 Nissan of South Holland responded

Pparkslee, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day! Please come see us again for your first free oil change! Regards, Liz Sappenfield

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