Dealership Experience
6 yrs, 3 mos
Industry Experience
17 yrs, 1 mo
Languages Spoken
English
159 Reviews
Write a Review159 Reviews of Taylor Sumser
February 22, 2024
Everyone involved, the scheduler, the valet, and the Service Workers were so timely, courteous, and professional. My Kia has been in twice~ once for a new starter, and then recently for new brake pads, Service Workers were so timely, courteous, and professional. My Kia has been in twice~ once for a new starter, and then recently for new brake pads, and alignment of my tires. Tyler kept me informed when my car was brought in and then again once it had been inspected. He answered all my questions about prices and when it was ready to be picked up ~ which was amazingly fast. I live in Philadelphia but came to this location on purpose after having been so well treated for the emergency starter issue.. I did not have to sit in the waiting room, but did walk into it for a cup of hot tea and some delicious snacks. It was clean, there were several choices of phone chargers made available, comfortable seating for customers, a television and clean bathrooms. I highly recommend this dealership for great service. And I’ll think about going back if I ever need to shop for another Kia. More
Other Employees Tagged: Tamaria (?) was the valet. She greeted me with such a positive, attentive demeanor. Great impression
February 01, 2024
Bridgewater Kia and Taylor Sumter have consistently demonstrated exceptional customer service. They are highly responsive and always provide thorough answers to all my inquiries. Their efficiency is re demonstrated exceptional customer service. They are highly responsive and always provide thorough answers to all my inquiries. Their efficiency is remarkable, as they promptly address any concerns without causing any inconvenience. The cleanliness of the cars is consistently maintained, reflecting their commitment to maintaining a well-respected establishment. Furthermore, they ensure that customers are in a positive and pleasant mood. The overall environment at Bridgewater Kia is truly commendable, making it an excellent choice for all your automotive needs. More
January 25, 2024
I had a car accident beginning of December. Once I was able I went back to Bridgewater Kia and started the search for my ner car. I loved my original car, 2020 Kia Sportage LX. Jimmy was able Once I was able I went back to Bridgewater Kia and started the search for my ner car. I loved my original car, 2020 Kia Sportage LX. Jimmy was able to find me the exact same car, same year, same color and got me about the same payment. $1.00 more. I love my new car and Jimmy is so easy to work with. He listens and has a great sense of humor! Service department is top notch too! More
Other Employees Tagged: Jimmy Kirchner
December 22, 2023
This is my third car from Bridgewater Kia. Every experience here has been wonderful. Jimmy has always made getting a new car as smooth and easy as possible. Thanks to Jimmy I no longer hate Every experience here has been wonderful. Jimmy has always made getting a new car as smooth and easy as possible. Thanks to Jimmy I no longer hate the hassle I usually experienced in getting a new car. I can also say from past experience their service department pays attention to every detail and makes everything about your service as easy as possible More
Other Employees Tagged: Jimmy Kirchner, Chris DeMarisco, David Pyo , Dario Albarron, Christopher Koptyra
December 22, 2023
Did not have an appointment. They listened and addressed my concerns. They looked at my car a took it in right away. Always helpful and friendly.. Great team you have! They listened and addressed my concerns. They looked at my car a took it in right away. Always helpful and friendly.. Great team you have! More
December 12, 2023
The service here is Top Notch! Taylor is awesome and knows his stuff! Also Opi was very nice and took Car to greet me as I dropped off my car! Taylor is awesome and knows his stuff! Also Opi was very nice and took Car to greet me as I dropped off my car! More
Other Employees Tagged: Opi
December 01, 2023
Taylor saves the day! Taylor knows what customer service is and how to make Kia of Bridgewater a welcoming environment that puts the customer first. He is the best and whi Taylor knows what customer service is and how to make Kia of Bridgewater a welcoming environment that puts the customer first. He is the best and while I had previously had a difficult situation,he restored my faith and put everything back on track. Now I am once again happy to bring my three Kia souls in for service. More

