Taylor Sumser
Taylor Sumser at Bridgewater KIA

Taylor Sumser | Page 8

Service Manager

Bridgewater KIA

300 Finderne Avenue
Bridgewater, NJ 08807

Contact Me
5.0
164 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

17 yrs, 2 mos

Languages Spoken

English English

5.0

164 Reviews

Write a Review

164 Reviews of Taylor Sumser

December 22, 2023

Dealership Rating
Employee Rating

This is my third car from Bridgewater Kia. Every experience here has been wonderful. Jimmy has always made getting a new car as smooth and easy as possible. Thanks to Jimmy I no longer hate More

by yamiathome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Kirchner, Chris DeMarisco, David Pyo , Dario Albarron, Christopher Koptyra

Apr 12, 2024

Bridgewater KIA responded

We appreciate your long-standing trust in Bridgewater Kia and the compliment for Jimmy. We're glad to hear that our service department meets your expectations each time. Thank you for sharing your experience.

December 22, 2023

Dealership Rating
Employee Rating

Did not have an appointment. They listened and addressed my concerns. They looked at my car a took it in right away. Always helpful and friendly.. Great team you have! More

by Leeisme47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Bridgewater KIA responded

It's rewarding to hear that Bridgewater Kia was able to assist promptly and address your concerns. The team strives for efficient, friendly assistance. Please don't hesitate in reaching out if you need anything else.

December 12, 2023

Dealership Rating
Employee Rating

The service here is Top Notch! Taylor is awesome and knows his stuff! Also Opi was very nice and took Car to greet me as I dropped off my car! More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Opi

Dec 12, 2023

Bridgewater KIA responded

We appreciate the complimentary remarks about our service at Bridgewater Kia. It's great to hear that Taylor and Opi met your expectations. Your support is valued.

December 01, 2023

Dealership Rating
Employee Rating

Taylor saves the day! Taylor knows what customer service is and how to make Kia of Bridgewater a welcoming environment that puts the customer first. He is the best and whi More

by clarkk68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2023

Bridgewater KIA responded

We appreciate your trust in Bridgewater Kia and are glad Taylor could aid in creating a positive experience with your three Kia souls. Continual improvement is part of our ethos; happy to see it's recognized. Looking forward continuing servicing your automobiles.

December 01, 2023

Dealership Rating
Employee Rating

Taylor is a true professional when it comes to customer service. Always a great experience when I bring my car in for servicing. More

by deliafam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Bridgewater KIA responded

We appreciate your kind words about our serviceman, Taylor and Bridgewater Kia’s auto servicing. We aim to provide a great experience for all customers.

November 26, 2023

Dealership Rating
Employee Rating

Great service I got please order Kia location at Kia Bridgwater. Service team very grateful helpful More

by NV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Bridgewater KIA responded

We appreciate your kind words about Bridgewater Kia's service team. They are dedicated to providing helpful assistance and meeting the needs of our customers each day. Thank you for choosing us; take care out there on the roads.

November 18, 2023

Dealership Rating
Employee Rating

Is there any other reason to go to a different Kia dealer? I don't think so. Kudos to the service dept and a professional Kia employee by the name of Mr. Taylor. He made our major concern a non issue More

by sportiguy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Mgr. Bob

Nov 19, 2023

Bridgewater KIA responded

We highly value your loyalty at Bridgewater Kia and appreciate the special mention of our service department. We concur - Mr. Taylor is indeed an asset to us, consistently ensuring concerns are properly attended to in a timely fashion. We strive to continue this level of professionalism in all interactions you have with us.

November 14, 2023

Dealership Rating
Employee Rating

Always great work on my vehicle! Washes car after work is finished and guarantees their work. Very friendly people More

by Trichter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Bridgewater KIA responded

Thank you for appreciating Bridgewater Kia's service quality and car wash. We're glad that our team could accommodate you well.

November 09, 2023

Dealership Rating
Employee Rating

They were very pleasant and courteous also my car was completed in a timely manner More

by bjm517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey , Allen Mercedes, Jason Wright

Nov 09, 2023

Bridgewater KIA responded

We appreciate your note on our team's pleasantness and punctuality at Bridgewater Kia. We take pride in these aspects of our service. Thank you for choosing us for your auto needs.

October 24, 2023

Dealership Rating
Employee Rating

Wait 2 hours and forty minutes for an oil change. Had Togo inside to ask how much longer . Very unhappy. More

by Ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Dempsey , Carol Meier

Oct 24, 2023

Bridgewater KIA responded

Hello, Your satisfaction is important to us here at Bridgewater Kia, and I would like to speak with you about your wait time with our Service Department for your oil change. Will you please email me your preferred contact information so we can discuss this further? Best regards, Bob Dempsey rdempsey@bridgewaterkia.com

Oct 25, 2023

Ice responded

Are you looking to speak with me over the phone or would you like to email me?

...
8
...

Dealership Inventory (438 Vehicles)

new 2026 Kia Carnival Hybrid car, priced at $58,663
2026 Kia Carnival Hybrid
new
Ivory Silver exterior
Automatic
Front-wheel Drive
new 2026 Kia Sportage car, priced at $34,458
2026 Kia Sportage
new
Panthera Metal Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento car, priced at $40,193
2026 Kia Sorento
new
Ebony Black exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $36,278
2026 Kia Sportage
new
Nebular Blue exterior
Automatic
All-wheel Drive
new 2026 Kia K5 car, priced at $32,683
2026 Kia K5
new
Aurora Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Kia Sorento car, priced at $38,063
2026 Kia Sorento
new
Glacial White Pearl exterior
Automatic
Front-wheel Drive