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Ted Krupinsky
579 Reviews
I am a Sonoma County native. Happily married and raising twin boys. I love to play golf. I am here to help you with your Honda service needs.
Read moreDealership Experience
21 yrs
Industry Experience
32 yrs, 2 mos
Specialties & Trainings
American Honda Certified in Customer Satisfaction
579 Reviews of Ted Krupinsky
April 06, 2017
Great service I took my car in for servicing. Everyone was great from my service rep Ted to my shuttle driver. They were able to accommodate the payment over the ph I took my car in for servicing. Everyone was great from my service rep Ted to my shuttle driver. They were able to accommodate the payment over the phone which allowed me to pick up my car after hours. I felt my car was well taken care of as well as the customer service. The only reason I gave this rating a 4 star is because when I went to pick up my car after hours I was not greeted right away. When I was given my keys I asked where my car was parked and the gentlemen pointed and said it should be along the side there. I walked out to look for my car and was unable to find it. I had to walk back inside and again was not greeted. I had to stop someone to ask them to help me find my car. My car was not parked where they said it was in fact it was parked opposite of where they told me. So I would just recommend better assisantances when someone is coming back for their car. Other than that service department, ted, shuttle driver, and Jeff K who was assigned to work on my car was amazing! More
by L_XAYASOMLOT
Verified Customer
April 05, 2017
Professional Thorough and Courteous When I called to schedule receptionist was able to schedule me for Saturday since I live 50 miles away and work Mon-Fri. I received an email the same When I called to schedule receptionist was able to schedule me for Saturday since I live 50 miles away and work Mon-Fri. I received an email the same day assuring me after checking with the service manage that they would have a technician available to investigate my "check engine light". I arrived on time at 9am and Ted met me immediately and started the process. He reminded me that there was a recall on my airbag and they could replace the same day...a very pleasant surprise. He advised everything would take 3 hours and I waited. He got back with me in 3 hrs and explained that there was a valve involved in the transmission that need to be replaced. He allowed me to rent a car so that I could run some errands and shortly after I returned my truck was finished. While not inexpensive I thought the charges were fair and reasonable. I was very impressed with Ted's professionalism and will definitely return when my Ridgeline needs service. More
by DRRBOOHER
April 04, 2017
oil change Great service, great price. Ted explained everything completely from beginning to end. The were right on time with when the service was to be complete Great service, great price. Ted explained everything completely from beginning to end. The were right on time with when the service was to be completed as well. More
by KYLIEISKILLER
April 04, 2017
Professional help, everytime. While over the years I no longer take my vehicle to the dealer for oil changes and new tires, I always take it to Manly for maintenance and troublesho While over the years I no longer take my vehicle to the dealer for oil changes and new tires, I always take it to Manly for maintenance and troubleshooting. I know I'm getting honest, professional help which is done right every time and at a reasonable price. In all, my family drives four Honda products. A special thanks goes out to Ted Krupinsky for a job above and beyond any service advisor I've ever encountered. You explain everything and, frankly, you know a whole lot. Thanks for all you do for my family. More
by Papa Familia 2017
April 04, 2017
Friendly, efficient, and comprehensive Great experience....everything that was to be done was performed and even an additional car repair was performed in time frame originally given. Ted Great experience....everything that was to be done was performed and even an additional car repair was performed in time frame originally given. Ted was easy to deal with and complete. I used coupon and the price was very reasonable. I have no complaints except that I miss the car washes that use to be given after the services ! More
by SVOLPI
April 03, 2017
Excellent Service Have purchased 2 vehicles from Manly Honda and have most service done here. Convenient and good service. Lobby and restrooms are clean and spacious an Have purchased 2 vehicles from Manly Honda and have most service done here. Convenient and good service. Lobby and restrooms are clean and spacious and wifi is nice while you wait. Be sure to double check your name is on the list if you need a shuttle ride! I was missed in the loop somehow but they worked it out and made it right. More
by BH
April 01, 2017
Excellent service Bill took great care of me. When we discovered that the service and new brake installation would take longer than I expected, Bill arranged for a Manl Bill took great care of me. When we discovered that the service and new brake installation would take longer than I expected, Bill arranged for a Manly Honda loaner car for me, which was great. It stopped me from waiting at the dealership for six+ hours. Thank you, Bill! More
by donnaleverenz
Other Employees Tagged: Bill Petty
March 24, 2017
Air Bag Recall I recently bought a 2005 Honda Civic from a private one owner. In the glove box was the recall papers for air bags, I was recommended to Mr. Krupinsky I recently bought a 2005 Honda Civic from a private one owner. In the glove box was the recall papers for air bags, I was recommended to Mr. Krupinsky from Nick Cone to have this serviced; in our discussion and during the repair of airbags, the right and left front seat belts were found to be worn and defective> Mr. Krupinsky promptly informed me that this was also under warranty. My sincerest thanks for the input and professional atmosphere! Anthony Lana More
by AGUGULIA2000
March 23, 2017
air conditioning My air conditioning was not working. I decided to wait in their comfortable waiting room until the work was done or diagnosed. They estimated 1.5 hour My air conditioning was not working. I decided to wait in their comfortable waiting room until the work was done or diagnosed. They estimated 1.5 hours which was very close. They found that the schrader valve was broken and replaced it. Diagnosis and repair cost $202. Mr. Ted K.was my service advisor and answered all my questions. Every staff person I met was good natured and helpful. More
by EOLSEN2
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