Ted Weinsziehr

Even though service was not needed this time the service department was great as always With people like that were bringing the vehicle back if needed department was great as always With people like that were bringing the vehicle back if needed More

by MIMIC.0406 Verified Customer Verified Customer

Report | Print

I had my vehicle in for a particular problem twice with no resolution. I repeatedly called to get updates with no response. I had to actually go to the dealership to talk with someone about the status of m no resolution. I repeatedly called to get updates with no response. I had to actually go to the dealership to talk with someone about the status of my vehicle. As I needed my vehicle, I had to pick it up with my problem still unresolved. More

by ROUSE0 Verified Customer Verified Customer

Report | Print

Purchased a new truck at a different dealer. Battery died within the first three weeks. Showed up at Jim Ellis with no appointment. They addressed the issue promptly and sent me on my way. Easy Battery died within the first three weeks. Showed up at Jim Ellis with no appointment. They addressed the issue promptly and sent me on my way. Easy to deal with. More

by chance.regina Verified Customer Verified Customer

Report | Print

Very professional, feel like family when at dealership. Nice atmosphere clean waiting room and bathroom. Everyone very courteous. Nice atmosphere clean waiting room and bathroom. Everyone very courteous. More

by Maddog7513@hotmail.com Verified Customer Verified Customer

Report | Print

I had rough idle, check engine light flashing and alerts for service ESC, Forward Collision not available and Service traction control. Jim Ellis dealership diagnosed lifter failure and bad camshaft. After for service ESC, Forward Collision not available and Service traction control. Jim Ellis dealership diagnosed lifter failure and bad camshaft. After 30 days all the exact same symptoms have returned. After repeated (at least 4) trips to the dealership. I'm told that they can't recreate the alerts and therefore cannot make any repairs. So I'm stuck with an unreliable $80,000 Yukon SLT 5.3. The engine replacement was a misdiagnosed and therefore I should be refunded or that $5,000 I paid for a new engine should go toward the correct diagnosis in order to make me whole especially since I ama loyal customer who have purchased 3 GM vehicles. This make me want to find a more reliable non GM vehicle! The issues I'm having is a known wider issue for GM which makes it even more disheartening that they continue to allow their customers who invest so much money to go thru this! More

by Tony Verified Customer Verified Customer

Report | Print

Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service recommend bringing your car here for service More

by wix.jeffrey Verified Customer Verified Customer

Report | Print

My service came with a full synthetic oil change and tire rotation, however, I did not receive a tire rotation. How you ask? Well, my rim that is different from the other rims is still located in the same lo rotation, however, I did not receive a tire rotation. How you ask? Well, my rim that is different from the other rims is still located in the same location as it was prior to the oil change and “tire rotation” service I purchased. If a customer is paying almost $160 for a service, please don’t mislead them and not fulfill the service. Customer service was nice and friendly as he always is (the reason for the stars). More

by joycelynm191 Verified Customer Verified Customer

Report | Print

Service department continues to disappoint. From the added fees, unnecessary suggested maintenance items (they recommended a cabin air filter-I changed it 2 weeks prior), they don’t care. You h From the added fees, unnecessary suggested maintenance items (they recommended a cabin air filter-I changed it 2 weeks prior), they don’t care. You have to leave a vehicle for 2-3 for the “privilege” of them looking at it. Their $1,700 repair estimate was done for $350 elsewhere. I’ll be taking my future car purchases and service elsewhere. More

by Savlsmith Verified Customer Verified Customer

Report | Print

If you are in the market for a new Buick, please go to Jim Ellis. Not only will you find exactly what you’re looking for, you will also find that Jim Ellis has the best employees from sales to service! Jim Ellis. Not only will you find exactly what you’re looking for, you will also find that Jim Ellis has the best employees from sales to service! More

by HELENHOLMES Verified Customer Verified Customer

Report | Print

Great service and communication from Ted. Will definitely use Jim Ellis again in the future Will definitely use Jim Ellis again in the future More

by hank_ross Verified Customer Verified Customer

Report | Print