Ted Weinsziehr

My service came with a full synthetic oil change and tire rotation, however, I did not receive a tire rotation. How you ask? Well, my rim that is different from the other rims is still located in the same lo rotation, however, I did not receive a tire rotation. How you ask? Well, my rim that is different from the other rims is still located in the same location as it was prior to the oil change and “tire rotation” service I purchased. If a customer is paying almost $160 for a service, please don’t mislead them and not fulfill the service. Customer service was nice and friendly as he always is (the reason for the stars). More

by joycelynm191 Verified Customer Verified Customer

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Service department continues to disappoint. From the added fees, unnecessary suggested maintenance items (they recommended a cabin air filter-I changed it 2 weeks prior), they don’t care. You h From the added fees, unnecessary suggested maintenance items (they recommended a cabin air filter-I changed it 2 weeks prior), they don’t care. You have to leave a vehicle for 2-3 for the “privilege” of them looking at it. Their $1,700 repair estimate was done for $350 elsewhere. I’ll be taking my future car purchases and service elsewhere. More

by Savlsmith Verified Customer Verified Customer

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If you are in the market for a new Buick, please go to Jim Ellis. Not only will you find exactly what you’re looking for, you will also find that Jim Ellis has the best employees from sales to service! Jim Ellis. Not only will you find exactly what you’re looking for, you will also find that Jim Ellis has the best employees from sales to service! More

by HELENHOLMES Verified Customer Verified Customer

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Great service and communication from Ted. Will definitely use Jim Ellis again in the future Will definitely use Jim Ellis again in the future More

by hank_ross Verified Customer Verified Customer

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This is a great dealership to work with. I’m a repeat customer and will come again. I’m a repeat customer and will come again. More

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Ted stepped up and help us get a rental car when our car broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expec broke down 600 miles from home. He kept us up to speed on the repairs and when me might be able to expect our car. Although it took longer than expected they made the wait seem better. More

by rickflorida75 Verified Customer Verified Customer

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We had a minor incident with my truck at the dealer and they were accommodating and immediate which i appreciated very much. Highly recommend. they were accommodating and immediate which i appreciated very much. Highly recommend. More

by michael_s_kim Verified Customer Verified Customer

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Dewayne and his whole service team were outstanding! After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined th After the initial inspection, we were provided with a very helpful & informative video that walked thru their diagnosis of the problem & outlined the recommended repair. And even though it took a day or two longer than we had thought initially, they found & fixed the problem for a lot less than we had (anxiously) expected. Everyone we dealt with at the dealership (including the front receptionist, whose name I don’t know, but who kindly helped arrange a short ride for me to be dropped off at the Enterprise location just down the street) was courteous, friendly & professional. I mean it when I say: as long as g as this is the level of service provided by your dealership, we will never go to another GMC dealer again! More

by Charlie Wickliffe Verified Customer Verified Customer

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Provided great customer service. Wait times were not long as promised. Only negative comment would be the TV and Wi-Fi not working in the waiting area. Wait times were not long as promised. Only negative comment would be the TV and Wi-Fi not working in the waiting area. More

by upncmn Verified Customer Verified Customer

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Very professional and thorough. Always efficient and on time and accurate with service. Very good Always efficient and on time and accurate with service. Very good More

by Vizsla Verified Customer Verified Customer

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