Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

Contact Me
4.3
170 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.3

170 Reviews

Write a Review

170 Reviews of Teresa Wilson

November 23, 2025

Dealership Rating
Employee Rating

Good to deal with in terms of Good car and service Good workers Good car parts 👍 More

by eshun_eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis, Gabrielle Mansour, LaQuita Allsion

Report | Print
Nov 23, 2025

Germain Toyota of Columbus responded

We're pleased to hear that we're good to deal with and that you're satisfied with your car, our service, our workers, and our car parts. We appreciate your business and look forward to serving you again. Best Regards, Marcello Frustaci General Manager

November 11, 2025

Dealership Rating
Employee Rating

Tera and the whole service department was a great help and extremely polite. Thank you More

by cbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 14, 2025

Germain Toyota of Columbus responded

Thanks so much for this! Tera and the whole service department will be glad to hear they were a great help and extremely polite. We appreciate your business! Best Regards, Marcello Frustaci General Manager

October 31, 2025

Dealership Rating
Employee Rating

Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual More

by Ryan-Wenger.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 31, 2025

Germain Toyota of Columbus responded

Ryan, We love hearing Madison Rosenberger treated you well! Consistency in service is what we're after, so glad we hit the mark again. Thanks for your business! Best Regards, Marcello Frustaci General Manager

October 07, 2025

Dealership Rating
Employee Rating

Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the More

by remya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Edwards

Report | Print
Oct 08, 2025

Germain Toyota of Columbus responded

Thanks for your 5-star review, Remya! We're delighted Linda provided you with all the support and transparency you needed to make this transaction a breeze. Congrats on the new Toyota! We wish you all the best in your upcoming journeys, from everyone at Germain Toyota. Best Regards, Marcello Frustaci General Manager

June 03, 2025

Dealership Rating
Employee Rating

They go out of their way to give a great customer service experience! I highly recommend Germain Toyota for your car service needs! More

by The.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Administrative Office, AJ Castin, Chris Curtis, Jared Merriman, Brooke Vatter, LaQuita Allsion , Demetrius Davis

Report | Print
Jun 04, 2025

Germain Toyota of Columbus responded

Thank you for your positive review, Chris! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs. Best Regards, Marcello Frustaci General Manager

March 22, 2025

Dealership Rating
Employee Rating

I am absolutely so, very comfortable leaving my vehicle for service at this dealership, the welcoming staff at the service department does a fantastic job and your vehicle is completed as promised! I espec More

by Satisfy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Chris Curtis, LaQuita Allsion, Jordyn Newman

Report | Print
Mar 24, 2025

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Chris and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

February 14, 2025

Dealership Rating
Employee Rating

On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More

by joman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 18, 2025

Germain Toyota of Columbus responded

Jane, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Teresa's expertise. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

December 08, 2024

Dealership Rating
Employee Rating

We really appreciate the prompt and efficient service that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley More

by frib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Germain Toyota of Columbus responded

Sue and Mike, Providing prompt and efficient service is so important to us here at Germain Toyota and we are glad that Teresa's efforts could meet your satisfaction! We are thrilled to know that she is a star in your book and has served you over the last several years. We wish you safe travels until we meet again! Best Regards, Marcello Frustaci General Manager

May 15, 2024

Dealership Rating
Employee Rating

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Curtis, Gabrielle Mansour, LaQuita Allsion , Esmma Ali, Collin Floyd, Shannon Lovelett, Mahogany Nolen, Jerrod Ridgeway, Jadyn Schram

Report | Print
Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

December 19, 2023

Dealership Rating
Employee Rating

Bought my Audi last month and the Carfax was great. Within 2 weeks I have warning lights going off saying I have to stop my engine because of low oil pressure. Now I have no car and nobody at the deale More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chaz Caldwell

Report | Print
Jan 12, 2024

Germain Toyota of Columbus responded

Our team apologizes you had issues with your Audi and we thank you for bringing your concerns to our attention and for taking the time to speak with our service manager Troy. We are pleased to know that Troy was able to address your concerns and turn your experience around. Please let us know if there is anything further we may do to assist you. Best Regards, D'Lacy Stith General Manager

1
2
...
17

Dealership Inventory (212 Vehicles)

new 2026 Toyota Tundra car, priced at $56,345
2026 Toyota Tundra
new
Midnight exterior
Automatic
Four-wheel Drive
$56,345
View Details
new 2026 Toyota Tundra car, priced at $61,203
2026 Toyota Tundra
new
Midnight exterior
Automatic
Four-wheel Drive
$61,203
View Details
used 2023 Jeep Renegade car, priced at $18,966
2023 Jeep Renegade
used
Alpine White Clearcoat exterior
Automatic
Four-wheel Drive
$18,966
View Details
new 2026 Toyota Camry car, priced at $40,408
2026 Toyota Camry
new
Supersonic exterior
CVT
All-wheel Drive
$40,408
View Details
used 2023 Hyundai Tucson car, priced at $24,634
2023 Hyundai Tucson
used
Phantom Black exterior
Automatic
All-wheel Drive
$24,634
View Details
new 2026 Toyota Tundra car, priced at $66,732
2026 Toyota Tundra
new
Lunar exterior
Automatic
Four-wheel Drive
$66,732
View Details
View All Inventory