Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson | Page 11

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

Contact Me
4.6
171 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.6

171 Reviews

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171 Reviews of Teresa Wilson

January 30, 2020

Dealership Rating
Employee Rating

Mark is great, very concerned for all my needs, my whole family depends on him for our service needs, honesty is at the top of our families list More

by JKAMINSKI81275
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Mark Pastre

Jan 30, 2020

Germain Toyota of Columbus responded

Thank you for your continued business and for sharing your trust and faith in Mark to take great care of you and your family. Best Regards, Rich Newsome General Mnaager

January 28, 2020

Dealership Rating
Employee Rating

Services was excellent. My rep was was every knowledgeable, kind,on time and a wealth if information. The area was very clean and full of snacks More

by CUDDLESFER
Recommend Dealer
Yes
Jan 29, 2020

Germain Toyota of Columbus responded

We are happy to know you enjoyed working with Teresa and was able to wait with us and have the benefit of the amenities we offer. See you next time. Best Regards, Rich Newsome General Manager

January 24, 2020

Dealership Rating
Employee Rating

Everyone was very nice and knowledgeable with what I needed done on my car. They told me how long and how much it would cost me More

by NILARAPPOLD
Recommend Dealer
Yes
Jan 27, 2020

Germain Toyota of Columbus responded

Thank you for choosing to service with us here at Germain Toyota. Best Regards, Rich Newsome General Manager

January 24, 2020

Dealership Rating
Employee Rating

Overall I feel that the service department at Germain Toyota has a good process when customers arrive. Generally they do a nice job of getting repairs done in a timely manner. However, I did enjoy my tim More

by K_JOY43
Recommend Dealer
Yes

Other Employees Tagged: Crystal Brown, Joe Mathias

Jan 24, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your service needs. Your complete satisfaction at every touchpoint is our ultimate goal and we are sorry to learn we failed to deliver an overall quality experience. Your feedback is greatly appreciated as it allows us to know where to focus so we may continue to get better. Best Regards, Rich Newsome General Manager

January 19, 2020

Dealership Rating
Employee Rating

Theresa was awesome as usual. They did the work quickly and to perfection. Thanks to all that helped out! The door now functions perfectly and the hinges look like a masterpiece from Picasso himself! A More

by CMNOEL88
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Meredith Davis, Sean Kuhn, Jake Reynolds, Dave Young

Jan 20, 2020

Germain Toyota of Columbus responded

Your satisfaction is our ultimate goal. We are happy to learn our team took great care of you. Best Regards, Rich Newsome General Manager

January 18, 2020

Dealership Rating
Employee Rating

I like going to Germane Toyota because of the service I get. Keep it that way and I will keep coming back. Could you please have my car washed after service. More

by JA_DEMPSEY
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Billy Blanton, Amanda Lobach

Jan 20, 2020

Germain Toyota of Columbus responded

We thank you for your business and feedback. Our team looks forward to our continued relationship. Best Regards, Rich Newsome General Manager

January 17, 2020

Dealership Rating
Employee Rating

Teresa Wilson is excellent service manager. Very professional in explaining work needed to be completed for vehicle. Prompt and courteous in our conversations. Will recommend her and Germain Toyota More

by Cdistel
Recommend Dealer
Yes
Jan 20, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus and allowing Teresa to provide you with the quality experience you very much deserve. Best Regards, Rich Newsome General Manager

January 16, 2020

Dealership Rating
Employee Rating

Most expensive service in the city.i came to fix some light issues. The diagnosis only was 150and they said it is 800 to fix it, and wait it is just to get started. Toyota is a good brand but Mony center More

by Toyotauser
Recommend Dealer
No
Jan 30, 2020

Germain Toyota of Columbus responded

We are sorry to learn you feel this way. Our dealership service pricing is in line with competitive dealerships. We use only OEM parts installed by factory trained technicians. Our team provides our guests with value for their money and are here to support our guests throughout their ownership. Best Regards, Rich Newsome General Manager

January 14, 2020

Dealership Rating
Employee Rating

Not sure I will go back! I fell they have let me down two times now. And the only reason I went back after the first time is they are close to my home. But will be looking elsewhere. More

by TWISTAND4
Recommend Dealer
No

Other Employees Tagged: Aaron Goodman

Jan 30, 2020

Germain Toyota of Columbus responded

We are sorry to learn that we have left you down as we truly vale your business. We hope you allow us the opportunity to turn your experience around as we are focused on delivering a quality experience. Best Regards, Rich Newsome General Manager

January 13, 2020

Dealership Rating
Employee Rating

Courteous, Fast and Professional. Germain will continue to have me and my wifes business with future car purchases, due alot to the staff. The person that helped us lease our cars still calls to check up o More

by CHAYES2583
Recommend Dealer
Yes
Jan 14, 2020

Germain Toyota of Columbus responded

We truly value your sales and service business. Our team is thrilled to know that you continually receive the quality experience they work hard to deliver to each and every guest. See you next time. Best Regards, Rich Newsome General Manager

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