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Teresa Wilson
Teresa Wilson | Page 12
Service Director
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
171 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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171 Reviews of Teresa Wilson
January 02, 2020
Service review 12/31/19 I have used Germain Toyota for years. They have never steered me wrong. Always right on top of my needs. Will continue to use them. I have used Germain Toyota for years. They have never steered me wrong. Always right on top of my needs. Will continue to use them. More
by TOMMYCARLPICKLE
Verified Customer
January 02, 2020
5000 mile maintenance The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will uti The scheduling staff got me in right away. The receiving staff got me set up right away. The service was completed right away (30 minutes). I will utilize Germaine again! More
by TOE3200
December 19, 2019
Teresa &. Lady @ check out/pay really friendly/nice Don't mind filling out this until keeps wanting more when feel what said above sufficient enough. Toyota not respecting my time by keep expanding mo Don't mind filling out this until keeps wanting more when feel what said above sufficient enough. Toyota not respecting my time by keep expanding more than I want to spend. More
by MARNET2
December 18, 2019
Pleasant Good customer service! Courteous with great attention to detail.Explained my options to me as well as the prices involved. My service person was quite Good customer service! Courteous with great attention to detail.Explained my options to me as well as the prices involved. My service person was quite knowledgeable professional and friendly More
by gbetts1
December 16, 2019
Slow leak of air from tire. I was greeted with a warm friendly welcome. After explaining the desire services, i was informed about unscheduled service and time involved. I had w I was greeted with a warm friendly welcome. After explaining the desire services, i was informed about unscheduled service and time involved. I had wonderful ending. More
by JAMES98CHO
Other Employees Tagged: Zachary Adams, Matt Bauman, Demetrius Davis
March 18, 2019
Satisfied Custoomer Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. Always a positive experience. I will continue to use there service for my 2014 Prius. Close by and convient to my home. Easy to get and appointment. More
by BECKY_C58
March 14, 2019
Service Center I have always been promptly received and had friendly service reps who give clear explanation of work that was to be completed or needed. Thank you G I have always been promptly received and had friendly service reps who give clear explanation of work that was to be completed or needed. Thank you Germain Toyota of Columbus! More
by CHERRUSS40
Other Employees Tagged: Demetrius Davis, Hope Liszt
March 08, 2019
Good Customer and Car Care Services My Service Rep, Teresa, was great. My service was prompt and finished at the expected time. At checkout, Teresa explained what service was done. A My Service Rep, Teresa, was great. My service was prompt and finished at the expected time. At checkout, Teresa explained what service was done. Also, she went over the multiI service check with me. More
by Pleased
March 06, 2019
Poor customer service After sale service has been lacking. My truck was poorly detailed. Have spent 2 days for a total of 8 hours in the service department trying to have After sale service has been lacking. My truck was poorly detailed. Have spent 2 days for a total of 8 hours in the service department trying to have proper tire sensors added. Problem still not corrected. Was told I could get a good deal on a Toneau cover for my truck but never happened. I've bought a vehicle from Germain of Easton in the past and had nothing but high praise for their services, so this poor service was very surprising. More
by RLYONS1961
Other Employees Tagged: Joe Day, Lisa Marasek, Khalin Moore, Buddy Travis
March 06, 2019
Just okay This visit was ok. I’ve had a lot of issues with my last 4 service visits. One being a service I paid for but was never performed. That problem was w This visit was ok. I’ve had a lot of issues with my last 4 service visits. One being a service I paid for but was never performed. That problem was worked out after some serious frustration and inconvenience. They just haven’t earned my trust back after so many issues in the past. We will see how things go from now on. More
by Rye105
Other Employees Tagged: AJ Castin , Billy Blanton
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