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Teresa Wilson
Teresa Wilson | Page 14
Service Director
Germain Toyota of Columbus
5711 Scarborough Blvd
Columbus, OH 43232
171 Reviews
Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.
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171 Reviews of Teresa Wilson
May 07, 2018
25,000 Mile Multi-point Inspection/Review and OIl Chang Very professional process and presentation. Well informed and courteous team members. I have been a loyal Germain customers for several years (Highl Very professional process and presentation. Well informed and courteous team members. I have been a loyal Germain customers for several years (Highlander and my second Lexus RX350). Keep up your commitment to service to your customer. Thank you. More
by PAUL.S.FROBEL
Verified Customer
May 04, 2018
Awesome Experience! I had the best buying experience followed up with great service! Kaleb was easy to work with and followed through on everything. From the management I had the best buying experience followed up with great service! Kaleb was easy to work with and followed through on everything. From the management to the service department and every one in between, this dealership was great! More
by FJ2007yellow
Other Employees Tagged: Kaleb Murray
May 04, 2018
Excellent Exprience This was my best experience so far over the past two years. Teresa was the main reason for this rating. She was professional and took time to review w This was my best experience so far over the past two years. Teresa was the main reason for this rating. She was professional and took time to review what I had requested for service. She also had the technician look over a requested item that would need ordered for the next days service. She promptly notified me of the cost of that service so I could make an informed decision. The biggest reason this experience was different was Teresa's attention to detail and understanding my needs my through appropriate questioning. More
by GWILLS1
May 02, 2018
5 Month Service This was my first time taking my car to the dealership for any type of service. I scheduled a 7 am service appointment which worked best for me, I pu This was my first time taking my car to the dealership for any type of service. I scheduled a 7 am service appointment which worked best for me, I pulled in line and they had smiling faces waiting for us as we pulled in. It was definitely a WoW moment for me, I’ve never used a service center that was so eager to help and act like they genuinely cared about the consumer. They had me in and out in roughly 30 minutes and even washed the outside of my car. Thanks again Germain Toyota for making me a happy customer!!! More
by HybridRav4
Other Employees Tagged: Billy Blanton, Germain Toyota Service Team, David Young
April 26, 2018
Efficient and complete Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for Teresa typed my concerns on the work order and later answered my question to my satisfaction. She also suggested that I should make an appointment for the next visit. More
by DAV7KEL
April 26, 2018
Friendly - especially Hope They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiti They corrected the problem for me by ordering the warranty part and installed it timely. I also like the breakfast bars they have in the service waiting area along with the nice seats. More
by JSCHAAS
Other Employees Tagged: Hope Liszt
April 25, 2018
Great Service Department Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my v Great, Friendly, and Timely Service. Joey is the Best Auto Technician. He knows what he is doing and alway takes his time and takes great care of my vehicle and I know that I can trust that my vehicle is in good hands. More
by Mars
Other Employees Tagged: Hope Liszt, Joey Dvorscak - Best Auto Technician
April 23, 2018
5k Service I took my car in for my 5k mile service and had a great experience. My car was finished in a good amount of time and I received a phone call once my c I took my car in for my 5k mile service and had a great experience. My car was finished in a good amount of time and I received a phone call once my car was done. I couldn’t be happier. More
by WBSG908
April 21, 2018
Quick service I had a family emergency and needed to have my Tacoma serviced before leaving. Our service representative got us in that day service was completely q I had a family emergency and needed to have my Tacoma serviced before leaving. Our service representative got us in that day service was completely quickly and professionally. Tracy take care of this every step of the way. More
by WW1474
Other Employees Tagged: Billy Blanton, Tracy Goleman
April 21, 2018
The service was excellent Teresa was very friendly and she kept posted on my car service while I waited. Keep up the excellent customer service Teresa.i will likely return.for Teresa was very friendly and she kept posted on my car service while I waited. Keep up the excellent customer service Teresa.i will likely return.for all service repairs. More
by AYALLEN57
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