Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson | Page 15

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.6
171 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.6

171 Reviews

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171 Reviews of Teresa Wilson

April 21, 2018

Dealership Rating
Employee Rating

Friendly Place Teresa was very nice as soon as I walked in, made me feel like I was walking to my own home. All the work on my car was done in a timely manor and I w More

by ropchob23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Germain Toyota of Columbus responded

Thank you for sharing Teresa's ability to make our guests feel like family. We appreciate your business and will see you next time. Best Regards, Rich Newsome General Manager

April 21, 2018

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Good service, no surprises The work done was satisfactory, if more expensive than anticipated. The wait time was longer than expected. The waiting area was very comfortable and More

by dco18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hessel

Apr 23, 2018

Germain Toyota of Columbus responded

Thank you for leaving us this feedback about your visit. We do apologize for your longer than expected wait. Best Regards, Rich Newsome General Manager

April 20, 2018

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Preventive Maintenance Recommended Service Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . effici More

by MMITCHELLJR7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2018

Germain Toyota of Columbus responded

Thank you for your business and for sharing our service team's professional and friendly approach. Best Regards, Rich Newsome General Manager

April 20, 2018

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"Great Review" Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good exp More

by richard vickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hope Liszt

Apr 23, 2018

Germain Toyota of Columbus responded

You kind words about your experience with both Hope and Teresa are truly appreciated. Thank you for your business. Best Regards, Rich Newsome General Manager

April 17, 2018

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It went perfectly Service was smooth and quick and everyone wad very helpful. I had additional questions regarding my lease was that able to be answered. My advisor was More

by J.FADEL1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2018

Germain Toyota of Columbus responded

We are thrilled to hear about your all around positive experience. Thank you for the kind words. Best Regards, Rich Newsome General Manager

April 17, 2018

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Employee Rating

Great service. Ever thing went as planned. Every time my wife or I go there it is always a good experience. The only problem is I always want to buy a new car when I More

by JLBASSETT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin

Apr 18, 2018

Germain Toyota of Columbus responded

We truly value your business and are always here when you are ready for that new car. Best Regards, Rich Newsome General Manager

April 17, 2018

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Always fabulous Great service and always ready to help customers. I don't ever want to deal with anyone else. You make the process so very easy. More

by SUSYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicole McCoy, Loralee Trapp

Apr 18, 2018

Germain Toyota of Columbus responded

Your satisfaction is our goal. Thank you for sharing yours. Best Regards, Rich Newsome General Manager

April 15, 2018

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Employee Rating

Fast and convenient I am new to the area.This was my first time to this location. I am very impressed. I was promptly met at soon as I entered the service department, my More

by BARBG1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2018

Germain Toyota of Columbus responded

Welcome to the Columbus area and thank you for choosing Germain Toyota for your service needs. We appreciate your business and look forward to building a lasting relationship. Best Regards, Rich Newsome General Manager

April 12, 2018

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Employee Rating

Love Germain services and are so glad Teresa Wildon os back Great waiting area with wifi. Great checkout personnel, and wonderful service, specially Teresa. This center is well managed, from top to bottom. Th More

by TSMODES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2018

Germain Toyota of Columbus responded

Thank you for the kind words and 5-star review. We greatly appreciate the shout out for Teresa. Best Regards, Rich Newsome General Manager

April 11, 2018

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Employee Rating

Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More

by daverankin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri, AJ Castin , Billy Blanton, Tracy Goleman, Denise Mitchell, Germain Toyota Service Team, D'Lacy Stith

Apr 12, 2018

Germain Toyota of Columbus responded

Thank you for sharing your positive experience with both our sales and service teams. Best Regards, Rich Newsome General Manager

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