Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.5
171 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.5

171 Reviews

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171 Reviews of Teresa Wilson

January 08, 2026

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Mrs Wilson is very professional, throughout and experience advisor. She has took care of me. More

by Jimi L
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Germain Toyota of Columbus responded

Jimi, Thank you for your feedback. We’re pleased to hear that Mrs. Wilson provided professional, thorough, and experienced care throughout your visit. Best Regards, Marcello Frustaci General Manager

November 23, 2025

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Good to deal with in terms of Good car and service Good workers Good car parts 👍 More

by eshun_eric
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 23, 2025

Germain Toyota of Columbus responded

We're pleased to hear that we're good to deal with and that you're satisfied with your car, our service, our workers, and our car parts. We appreciate your business and look forward to serving you again. Best Regards, Marcello Frustaci General Manager

November 11, 2025

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Tera and the whole service department was a great help and extremely polite. Thank you More

by cbro
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Recommend Dealer
Yes
Nov 14, 2025

Germain Toyota of Columbus responded

Thanks so much for this! Tera and the whole service department will be glad to hear they were a great help and extremely polite. We appreciate your business! Best Regards, Marcello Frustaci General Manager

October 31, 2025

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Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual More

by Ryan-Wenger.10
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Recommend Dealer
Yes
Oct 31, 2025

Germain Toyota of Columbus responded

Ryan, We love hearing Madison Rosenberger treated you well! Consistency in service is what we're after, so glad we hit the mark again. Thanks for your business! Best Regards, Marcello Frustaci General Manager

October 07, 2025

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Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the More

by remya
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Recommend Dealer
Yes

Other Employees Tagged: Linda Edwards

Oct 08, 2025

Germain Toyota of Columbus responded

Thanks for your 5-star review, Remya! We're delighted Linda provided you with all the support and transparency you needed to make this transaction a breeze. Congrats on the new Toyota! We wish you all the best in your upcoming journeys, from everyone at Germain Toyota. Best Regards, Marcello Frustaci General Manager

June 03, 2025

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They go out of their way to give a great customer service experience! I highly recommend Germain Toyota for your car service needs! More

by The.chris
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Recommend Dealer
Yes
Jun 04, 2025

Germain Toyota of Columbus responded

Thank you for your positive review, Chris! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs. Best Regards, Marcello Frustaci General Manager

March 22, 2025

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I am absolutely so, very comfortable leaving my vehicle for service at this dealership, the welcoming staff at the service department does a fantastic job and your vehicle is completed as promised! I espec More

by Satisfy
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Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Chris and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

February 14, 2025

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On time, pleasant, eager to communicate, answers all questions with a smile, and seems happy to represent Germans! I recommend her to my friends! Jane Oman More

by joman
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Recommend Dealer
Yes
Feb 18, 2025

Germain Toyota of Columbus responded

Jane, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Teresa's expertise. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

December 08, 2024

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We really appreciate the prompt and efficient service that Teresa Wilson has provided us over the last several years. She is a star in our book. Sue and Mike Fribley More

by frib
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Germain Toyota of Columbus responded

Sue and Mike, Providing prompt and efficient service is so important to us here at Germain Toyota and we are glad that Teresa's efforts could meet your satisfaction! We are thrilled to know that she is a star in your book and has served you over the last several years. We wish you safe travels until we meet again! Best Regards, Marcello Frustaci General Manager

May 15, 2024

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Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Curtis, Gabrielle Mansour, LaQuita Allsion , Esmma Ali, Collin Floyd, Shannon Lovelett, Mahogany Nolen, Jerrod Ridgeway, Jadyn Schram

Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

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