Teresa Wilson
Teresa Wilson at Germain Toyota of Columbus

Teresa Wilson | Page 5

Service Director

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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4.6
171 Reviews

Hi, I’m Teresa Wilson Assistant Service Manager here at Germain Toyota of Columbus. I started in the automotive industry in 1995 and joined Germain in 1998. Having been with Germain for so many years I am Toyota Certified and I believe in treating every customer as if they are a member of my family. Born and raised in Pickerington, OH I’m a graduate of Pickerington High School. My husband Derek and I have a beautiful daughter Mackenzie. In my free time, I enjoy shopping, reading and spending time with my family. If I were a superhero, of course, it would be Wonder Woman! My most played song on my playlist is Believer by Imagine Dragons which is a favorite to listen to in my preferred vacation spot Cancun Mexico. Cancun is so relaxing and beautiful it’s nice to kick back and just drift away to the music. Since I have owned three Rav4’s I’d have to say it’s my chosen Toyota. They are comfortable and a great family vehicle.

4.6

171 Reviews

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171 Reviews of Teresa Wilson

November 12, 2020

Dealership Rating
Employee Rating

Theresa Wilson us the best and has been my service advisor for years. We only take our three vehicles to Germain Toyota and trust no other dealer More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Germain Toyota of Columbus responded

Your continued business and trust in Teresa and our team is truly appreciated. See you next time. Best Regards, Rich Newsome General Manager

November 04, 2020

Dealership Rating
Employee Rating

My experience with Germain Toyota has always been (in years gone by) & now a pleasure to (have been) & will always be a Germain Toyota customer. I've always been treated with respect, kindness, and the u More

by joanlarkins44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin , Tom Lombardo

Nov 05, 2020

Germain Toyota of Columbus responded

Joan, Thanks for taking the time to share your experience with Germain Toyota. We take pride in giving outstanding service to every customer, and we're overjoyed to receive your compliments and appreciation. AJ will be thrilled to learn of your high praise and compliments as we know he enjoyed assisting. Your continued loyalty to Toyota and Germain is truly appreciated and valued. Thank you for the opportunity to serve you! Best Regards, Rich Newsome General Manager

Nov 05, 2020

joanlarkins44 responded

P

November 04, 2020

Dealership Rating
Employee Rating

I always receive "Excellent Customer Service:Manager I always receive "Excellent Customer Service: Manager Theresa was very friendly and knowledgeable she explained what needed to be fixed asap like my More

by RENEAO916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Germain Toyota of Columbus responded

Thank you so much for sharing your experience with Germain Toyota. We want every experience to be “five stars”! We appreciate you and for taking the time to leave us this positive feedback! Best Regards, Rich Newsome General Manager

November 02, 2020

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Employee Rating

Great dealership. Been coming since 2001 Bought my third Great dealership. Been coming since 2001 Bought my third Avalon. I was never disappointed at the service. I would hogly recommend them to anyone int More

by JANTONIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis

Nov 02, 2020

Germain Toyota of Columbus responded

Your continued business and kind recommendation mean so much to us all. Best Regards, Rich Newsome General Manager

October 29, 2020

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Employee Rating

Very professional. Teresa was very helpful in getting everything done. She kept me informed of how long the process was going to take. I will continue to use there service department. More

by RLM43147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Germain Toyota of Columbus responded

We appreciate you leaving Teresa and our team this positive feedback and look forward to our continued relationship. Best Regards, Rich Newsome General Manager

October 26, 2020

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Employee Rating

The woman who work with me did an excellent job.She was working very quickly and really good care of me. Thanks Theresa and all the people who work on my car. The man who came talk to me sorry I forgot you More

by Saratasyll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2020

Germain Toyota of Columbus responded

We are happy to know you were pleased with your service experience. Thank you for taking the time to leave Teresa and our team this kind review. Best Regards, Rich Newsome General Manager

October 14, 2020

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Employee Rating

They take care about customers and very helpful and wanderer full jobs and everything what ever we asked about they give answers and good service of my car More

by Narayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Curtis , Billy Blanton, Crystal Brown, Aaron Goodman, Marie Hilt, Brandon Hood, Maria Johnston, Janet Kauer, Joe Mathias

Oct 15, 2020

Germain Toyota of Columbus responded

Thank you for taking the time to let us know that our service team continually takes excellent care of you. Best Regards, Rich Newsome General Manager

October 13, 2020

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Employee Rating

I always choose Germain Toyota for servicing my vehicle. They are quick to get me in and the service is excellent. I would recommend it to anyone. More

by lisamariesaling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Jackson

Oct 14, 2020

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your automotive service needs. See you next visit. Best Regards, Rich Newsome General Manager

October 08, 2020

Dealership Rating
Employee Rating

I receive great customer service. They (Service Manager Billy and Assistant Service Theresa) worked with me over a year to resolve my tire issue. Thanks More

by WRIGHTTOM55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton

Oct 08, 2020

Germain Toyota of Columbus responded

We truly appreciate your business and patience as we worked diligently to resolve your concerns. Best Regards, Rich Newsome General Manager

October 07, 2020

Dealership Rating
Employee Rating

Germain has always been fair with my issues, probably more than fair. I trust that they will take care of my vehicle as they would a best friend. Everyone I have come in contact with has been professio More

by MARTENEYH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy Blanton, Maria Johnston

Oct 08, 2020

Germain Toyota of Columbus responded

Your continued business and loyalty to Toyota and our dealership is truly appreciated. We are happy to know that our team has always met if not exceeded your expectations as your complete satisfaction is our ultimate goal. Best Regards, Rich Newsome General Manager

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