Teresa Zarour | Page 14

Could not be better We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even We needed a replacement tire after hitting a pothole and were towed to this location at 6.30 am. Staff opened early and gave excellent attention, even providing delicious bagels and coffee. The facility is very smart and clean and our experience could not have been better. More

by BABSMCOLLIER Verified Customer Verified Customer

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1st Service I brought my recently purchased 2018 GLE 550E in for the first 10k service. I came in without an appointment and they were able to accommodate me quic I brought my recently purchased 2018 GLE 550E in for the first 10k service. I came in without an appointment and they were able to accommodate me quickly on a day they were short handed. Expiwrence was great and look forward to my next 10k service. More

by TRJR0930 Verified Customer Verified Customer

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Never going back Took 25 min someone ask me if I needed help. 24 hours get call back just to get update. Rude because I wasn't properly dress. Took 25 min someone ask me if I needed help. 24 hours get call back just to get update. Rude because I wasn't properly dress. More

by FREDDYBGONZALEZ Verified Customer Verified Customer

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40K mike service 40k mile service was performed. It took almost 2 hours. Service was good. They verified others issues that I reported. I liked breakfast bar too. 40k mile service was performed. It took almost 2 hours. Service was good. They verified others issues that I reported. I liked breakfast bar too. More

by SURESH.PADRI Verified Customer Verified Customer

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great service. convenient I called the service giving them the description of the problem. they told me my car probably needs a new fuse. so I brought my car in, the service I called the service giving them the description of the problem. they told me my car probably needs a new fuse. so I brought my car in, the service took care of it on the spot. They even waived the service charge, and they also washed my car. all of these are free. Thanks so much for your excellent service and courtesy. More

by lingwuesq Verified Customer Verified Customer

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Good service Every one has kindness and care for customer very well to wait for my car and I felt to good service when I drove to home. Every one has kindness and care for customer very well to wait for my car and I felt to good service when I drove to home. More

by JOON_KIM Verified Customer Verified Customer

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Horrible i went to Prestige as for i am a long time customer. i gave them my cars issues. Mind you a 2017 S63 186,000 dollar car. The car shuts off when starte i went to Prestige as for i am a long time customer. i gave them my cars issues. Mind you a 2017 S63 186,000 dollar car. The car shuts off when started stalls, stalls at lights after the eco kicks on. I have cars Beeping at me while trying to restart. Asked them to louder my parking sensors Because i cant hear them. They are very low. Also brought in for a service. The passenger side seat belt was twisted. The only thing they fixed was the service which who knows if they did that right. Ya cant physically see that. They fixed the seat belt. The very next day The issue with the car still stalling when started and after Eco mode. At a light again. haha what a joke on me. The parking sensors were not touched. Worst part of the whole experience. I called for an appointment for a loaner lol waited 2 weeks. I get there on time and they tell me to leave - no loaners available. no call No heads up at all. Just told me to come back tomorrow. Thank god for Axel. A great service employee saw me and took care of holding a car the next day for my loaner. Other then Axel I cant say 1 good thing about the place. The only thing they wanted was more money to change my brake pads. They didn't want to address all the issues with the car. Just looking to get that extra 1400 for the brake pads which cost me half at another location with the same Mb parts. Sad to say but ill never go back and worst part is i really like Axel. Hes the reason I continued to go to prestige But unfortunately he cant control the whole operation. More

by FRANKP3 Verified Customer Verified Customer

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“Always Satisfied” I have been buying my car from from Mercedes-Benz of Paramus for years and each experience gets better and better.if you are looking to buy a Mercedes I have been buying my car from from Mercedes-Benz of Paramus for years and each experience gets better and better.if you are looking to buy a Mercedes please stop by Prestige you won’t regret it.@ More

by DANNMARIE25 Verified Customer Verified Customer

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Hurricane Florence displaces MB Customer Having been evacuated from Southport, NC, we landed with family in Wyckoff ,NJ for safety. In a coincidence we needed new tires on our CLS550 and my b Having been evacuated from Southport, NC, we landed with family in Wyckoff ,NJ for safety. In a coincidence we needed new tires on our CLS550 and my brother referred us to his dealer, MB of Paramus. I must say that it was a great referral. CJ, Teresa and Natalie treated me like I was a regular customer of their dealership. Everybody was professional, accommodating and caring of my situation and service needs for my car. If I ever move back to NJ, you can be sure MB Paramus will become my go to for Sales & Service. More

by rstefany Verified Customer Verified Customer

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Service Friendly and efficient service visit, only negative was length of time to get appointment with a loaner, took over 2 weeks to get an appointment. Friendly and efficient service visit, only negative was length of time to get appointment with a loaner, took over 2 weeks to get an appointment. More

by SUMMITPEDIATRICS Verified Customer Verified Customer

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