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Teresa Zarour
Teresa Zarour at Mercedes-Benz of Paramus

Teresa Zarour | Page 3

Service Advisor

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

Contact Me
4.8
153 Reviews

Dealership Experience

11 yrs, 4 mos

Languages Spoken

Italian Italian

4.8

153 Reviews

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153 Reviews of Teresa Zarour

October 04, 2025

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Employee Rating

Efficient and detailed car inspection. Makes efforts to communicate with the customer on a timely basis. Polite and accommodating. More

by wwchoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear that our team provided a thorough and efficient inspection while keeping you informed. We appreciate your kind words and support!

October 03, 2025

Dealership Rating
Employee Rating

Absolutely delightful stuff and knowledgeable technicians. Never wait and always pleasant atmosphere. Highly recommend to have service done there. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli , Tamar

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Oct 08, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re so glad to hear that our team and technicians made your service experience smooth and enjoyable. We truly appreciate your recommendation!

September 29, 2025

Dealership Rating
Employee Rating

Great experience either the service department including the service manager Ben Wright I was treated very well More

by jiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Wright

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Sep 29, 2025

Mercedes-Benz of Paramus responded

Thank you for sharing your experience! We’re glad to hear that Ben Wright and the service department provided you with great service and treated you so well. We appreciate your feedback!

September 28, 2025

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Employee Rating

Helpful staff, clean and comfortable waiting area. Service took slightly longer than estimated. Friendly service at the cafe. Would prefer more complimentary refreshments while waiting, not just water More

by Brufef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Sep 29, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad to hear our staff was helpful and that you enjoyed the comfort of our waiting area along with the café service. We also appreciate your suggestions about refreshments and the timing of service, and we’ll share them with our team as we continue to improve.

September 27, 2025

Dealership Rating
Employee Rating

The Mercedes staff member who was in charge of me kindly explained everything about the car, and while it was being repaired, they texted me every day to give me updates. The repair work was also done very More

by Hyun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Sep 28, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We’re glad our team kept you updated and provided excellent repair service.

September 23, 2025

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Employee Rating

The service was very prompt. They kept me informed of what was taking place. The experience was excellent.. More

by Pdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Mercedes-Benz of Paramus responded

Thank you for your feedback! We're glad to hear that you had an excellent experience and that our team kept you informed throughout the service. We appreciate your support and look forward to serving you again!

September 20, 2025

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Employee Rating

Excellent after sale service. Good follow up. Excellent communication during the service to keep client informed More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re happy to hear you enjoyed our after-sale service and communication. Keeping our clients informed is a top priority, and we look forward to assisting you again.

September 19, 2025

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Employee Rating

The advisor guided me through the process very carefully and my car maintenance was performed. More

by ron.achter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Sep 19, 2025

Mercedes-Benz of Paramus responded

Thank you for your review! We’re glad to hear that our advisor guided you through the process and that your car maintenance was completed smoothly. We appreciate your feedback!

September 18, 2025

Dealership Rating
Employee Rating

Theresa sets the example in everything she does. I adore her for all the right reasons. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Sep 18, 2025

Mercedes-Benz of Paramus responded

Thank you for sharing such thoughtful feedback! We’re so glad to hear how much you appreciate Theresa and the wonderful example she sets. We’ll be sure to share your kind words with her.

September 17, 2025

Dealership Rating
Employee Rating

Was very impressed with the entire team My experience was really good I’m definitely coming back More

by realtorjfalcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Lalli

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Sep 17, 2025

Mercedes-Benz of Paramus responded

Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We look forward to welcoming you back again in the future!

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