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Teresa Zarour

Overview Reviews (156) Inventory (567)

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Teresa Zarour

Teresa Zarour | Page 6

Service Advisor

Mercedes-Benz of Paramus

755 State Rt 17 South
Paramus, NJ 07652

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4.9

156 Reviews

Overview Reviews (156) Inventory (567)

Dealership Experience

11 yrs, 7 mos

Languages Spoken

Italian

4.9

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Teresa Zarour

May 03, 2022

Dealership Rating

Employee Rating

Always takes car of my car needs and treats me like I’m a special customer Teresa is more like a friend and the Forman mechanic is extremely excellent at his job I think his name is Jason a special customer Teresa is more like a friend and the Forman mechanic is extremely excellent at his job I think his name is Jason More

by EDNAMCGUINNESS331

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 03, 2022 -

Mercedes-Benz of Paramus responded

We really enjoy hearing that you received great service and Teresa was extra helpful, as well as our other team members. Thank you!

May 03, 2022

Dealership Rating

Employee Rating

Everything is fine. Service is good and fast.no complain only problem is getting loaner car. Service is good and fast.no complain only problem is getting loaner car. More

by SUKBOVIVIAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jieun Chun

May 04, 2022 -

Mercedes-Benz of Paramus responded

Hello, please note that we have loaner cars on a limited basis and schedule appointments for the next available one. - The Mercedes-Benz of Paramus Team

April 29, 2022

Dealership Rating

Employee Rating

Excellent professional service. Quality work and always on time and professional attitude. HIGHLY recommend to all Quality work and always on time and professional attitude. HIGHLY recommend to all More

by Sthompson20

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Domenic Rigante , Mark Vanblarcom

Apr 30, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your feedback. It's great to hear that our team provided you with professional service, quality work, and everything was on time as well. Thanks for the terrific recommendation for our professional team!

April 29, 2022

Dealership Rating

Employee Rating

Excellent service and excellent care regarding the appointment and pick and drop off everything was very good appointment and pick and drop off everything was very good More

by Turbo

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Dufalo, Scott Gordon, Donna Thomas

Apr 30, 2022 -

Mercedes-Benz of Paramus responded

It's so nice to hear that our team provided you with excellent service, and your drop off and pick was good. Thanks!

April 29, 2022

Dealership Rating

Employee Rating

Excellent service! The purchase was painless and mobile service is amazing. Couldn’t have asked for more! The purchase was painless and mobile service is amazing. Couldn’t have asked for more! More

by MARIA_ARAULLO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Omar Robinson

Apr 30, 2022 -

Mercedes-Benz of Paramus responded

Thank you for saying that our team provided you with excellent service. It's so nice to hear that your purchase was painless and you've found our mobile service to be amazing. Thanks again!

April 29, 2022

Dealership Rating

Employee Rating

The dealer sucks,pre owned cars they have arent even being checked,not even oil change has been changedfrom the dealer. being checked,not even oil change has been changedfrom the dealer. More

by KLEVI_ELMATADOR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: AK ( adham)

April 28, 2022

Dealership Rating

Employee Rating

Excellent customer services. Great attention to details on the car. I love Mercedes Benz and this dealer make easy in and out. Thank You Great attention to details on the car. I love Mercedes Benz and this dealer make easy in and out. Thank You More

by MIGDALIA_SALCEDO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 29, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to know that our team made everything easy and you appreciate our great attention to detail as well. Thanks so much.

April 28, 2022

Dealership Rating

Employee Rating

Salesperson snd my service advising exceptionslVery pleased overall. Work performed on a timely basis a plus pleased overall. Work performed on a timely basis a plus More

by DONALDNAZZARO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Andrew Franco

Apr 29, 2022 -

Mercedes-Benz of Paramus responded

Thanks for sharing your kind remarks. It's wonderful to know that our service team members were very helpful and you're pleased with everything. We also love knowing that the work done was timely as well. Thanks again!

April 26, 2022

Dealership Rating

Employee Rating

The service is always top tier,great communication between the workers and very helpful when I'm in need of service between the workers and very helpful when I'm in need of service More

by MSWILKINS402

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 27, 2022 -

Mercedes-Benz of Paramus responded

It's wonderful to hear that our service team is always top tier and they provide great communication, and everyone's very helpful. Thank you for your kind remarks.

April 24, 2022

Dealership Rating

Employee Rating

Whenever I bring my car for service it is completed within a reasonable amount of time. The dealership offers loaner cars which is great. within a reasonable amount of time. The dealership offers loaner cars which is great. More

by jelly149

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: James Ott

Apr 25, 2022 -

Mercedes-Benz of Paramus responded

Thank you for sharing your very kind review. It's great to know that our service team completed your repair in a reasonable amount of time, and you appreciate our loaner cars as well. Thanks again.

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