Teresa Zarour | Page 6
Service Advisor
Mercedes-Benz of Paramus
755 State Rt 17 South
Paramus, NJ 07652
Dealership Experience
9 yrs, 1 mo
Languages Spoken
Italian
123 Reviews
Write a Review123 Reviews of Teresa Zarour
March 11, 2022
I go all the time with one service advisors and she make my service appointment perfect from A to Z and her follow up is great plus explaining all details or what’s been done on all our MB my service appointment perfect from A to Z and her follow up is great plus explaining all details or what’s been done on all our MB More
March 11, 2022
Best dealer in the area and great service for all the New Jersey area yeah Jersey area yeah More
Other Employees Tagged: Robert Lalli, Carlos Perez , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas
March 11, 2022
Wonderful service as always! ! Tamar is truly the best... So kind n friendly and always right there to help! She deserves a big raise and/or promotion!! The guys also are always s ! Tamar is truly the best... So kind n friendly and always right there to help! She deserves a big raise and/or promotion!! The guys also are always so helpful n pleasant that take n bring the car around. Service was great. More
Other Employees Tagged: Tamar
March 11, 2022
Great and efficient service with scheduling and service! Would highly recommend this dealership to anyone Would highly recommend this dealership to anyone More
Other Employees Tagged: Robert Lalli, Carlos Perez , Carol Dooley, Steve Dufalo, Scott Gordon, Veronica Heredia, Donna Thomas
March 11, 2022
Teresa is very helpful and super kind :) It’s a pleasure to come to this dealership ! to come to this dealership ! More
Other Employees Tagged: Robert Cocco, Dennis Adams
March 11, 2022
Had a bad experience. Had to have two damaged tires replaced and 30,000 mile service. Tires were not inflated anywhere near proper PSI and all were at different PSI with v Had to have two damaged tires replaced and 30,000 mile service. Tires were not inflated anywhere near proper PSI and all were at different PSI with variation up to 6 lbs. off. Two damaged tires were on the right side and they just replaced them with 2 new on the right side. They should have mounted the two new ones on the rear of the car. In car tire pressure sensors were not reset but sneak they didn't bother to set proper pressure it would have been useless unless they reset it to the wrong tire pressures. Aside from that they should as a standard procedure - rotated the tires anyway. The phone system was screwed up so I couldn't contact anyone to check on status of service. Their loaner car policy is the worst I have ever experienced - "never on a Saturday" I was told, and the next available loaners are always three days after you need to bring your cart in. So unless you can plan your repairs three to five days in advance "sorry" no loaner. I responded with more detailed info to the dealers request of feedback and no one in the service dept bothered to contact me to help explain any of this. That struck number 5 I think. Maybe I''ll get a response to this? nah I doubt it I interacted with two people in service and neither are listed below??? I would have loved to rate them. Strike number 6 can't send this review no matter how many times I tried. More