Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman | Page 4

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

3.9
124 Reviews
3.9

124 Reviews

Write a Review

124 Reviews of Tereza Guzman

May 03, 2024

Dealership Rating
Employee Rating

Always a quick service! No hidden costs, advisor (Tereza) explains everything so that there are no surprises! More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2024

Herb Chambers Toyota of Boston responded

We're glad to know you had a positive experience with Tereza and our team at Herb Chambers Toyota of Boston! We strive for transparency in all we do. Thanks for the review!

May 03, 2024

Dealership Rating
Employee Rating

Tereza, Gary and Dan always give me excellent service and take great care of my Highlander, More

by rickcohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois , Daniel Camara

May 06, 2024

Herb Chambers Toyota of Boston responded

Rick, thank you for trusting the Herb Chambers Toyota of Boston team with the care of your Highlander! We're grateful for your support and look forward to your next visit!

April 18, 2024

Dealership Rating
Employee Rating

Herb Chambers Toyota of Boston Repair is high quality and very nice employees. Thanks to their good work, my 20 year old Toyota Sienna is going strong! Marilyn Day More

by VanCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara, Steve Shlosman

Apr 19, 2024

Herb Chambers Toyota of Boston responded

VanCustomer, we're delighted to know that our team at Herb Chambers Toyota of Boston has been able to keep your Sienna running smoothly. Thanks for trusting us with your vehicle!

March 07, 2024

Dealership Rating
Employee Rating

On time, professional and friendly customer treatment. Comfortable lounge areas to wait. It’s a pleasure servicing my Toyota there. More

by iab8
Recommend Dealer
Yes
Mar 07, 2024

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with your vehicle's service needs! We appreciate your positive feedback and look forward to seeing you at your next visit!

March 05, 2024

Dealership Rating
Employee Rating

Very pleased with the excellent service I received at this dealership! Wonderful service rep and technicians. More

by clbattaglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Herb Chambers Toyota of Boston responded

Hi C L Battaglia! We're delighted to know that you had an excellent experience with our service team at Herb Chambers Toyota of Boston! Thanks for the positive feedback.

March 02, 2024

Dealership Rating
Employee Rating

AS ALWAYS IT IS A PLEASURE TO BRING THE CAR IN FOR SERVICE..................EVERYONE IS SO WELCOMING AND PLEASANT AND ONE CAN 'FEEL' THE DIFFERENCE IN THE RUNNING OF THE CAR! THANK YOU! S. HELEN M More

by HELENMIRIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara, Steve Shlosman

Mar 04, 2024

Herb Chambers Toyota of Boston responded

We're so glad to know that you had a pleasant experience with our service team at Herb Chambers Toyota of Boston. It's great to see your car running smoothly after the visit! Thank you for sharing this positive feedback.

February 24, 2024

Dealership Rating
Employee Rating

Super long wait times for minimal service and they always try to upsell you and charge you more for stuff you don't need or can get cheaper eslewhere. More

by Ajv318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2024

Herb Chambers Toyota of Boston responded

I'm sorry to read about your experience with the long wait times and feeling upsold. We aim for transparency in our services, so it's concerning to see we've left a different impression. I'd appreciate an opportunity to discuss this further with you if you're willing - please reach out at your convenience. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

January 23, 2024

Dealership Rating
Employee Rating

Sean and Dean are both wonderful and efficient. Always courteous and always on the ball. They are of huge value to the establishment More

by gleesonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho , Daniel Camara, Howie Reske, Dean Li

Jan 23, 2024

Herb Chambers Toyota of Boston responded

Gleesonr, it's great to know that Sean and Dean provided you with such efficient service at Herb Chambers Toyota of Boston. We appreciate your feedback!

January 09, 2024

Dealership Rating
Employee Rating

Always feel welcome. I commend them for their wait area on the service floor. I miss those muffins though. Another thanks to Covit. They have a wait area down on the grou More

by DaForce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Herb Chambers Toyota of Boston responded

We're glad to know you've had positive experiences with us at Herb Chambers Toyota of Boston. We appreciate your patience during busy times and we always strive for improvement. Your feedback is valuable, and we look forward to assisting you in the future when it's time for a new car!

December 16, 2023

Dealership Rating
Employee Rating

Service is efficient. Staff is friendly. Work is somewhat on the expensive side but I’m most confident having Toyota doing most services. More

by Leh115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers Toyota of Boston responded

Hi Leh! We appreciate your feedback! It's great to know that you're pleased with our efficient service and friendly staff at Herb Chambers Toyota of Boston. We always aim for the highest quality in all we do, so thank you for trusting us with your vehicle needs.

...
4
...

Dealership Inventory (129 Vehicles)

new 2026 Toyota Corolla Cross car, priced at $35,424
2026 Toyota Corolla Cross
new
Celestite exterior
Automatic
All-wheel Drive
new 2026 Toyota Corolla car, priced at $27,289
2026 Toyota Corolla
new
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $34,728
2026 Toyota Camry
new
Reservoir Blue exterior
CVT
Front-wheel Drive
new 2026 Toyota RAV4 car, priced at $39,754
2026 Toyota RAV4
new
Meteor Shower exterior
CVT
All-wheel Drive
used 2020 Toyota Highlander Hybrid car, priced at $34,697
2020 Toyota Highlander Hybrid
used
Blizzard Pearl exterior
CVT
All-wheel Drive
new 2026 Toyota Corolla Cross car, priced at $31,064
2026 Toyota Corolla Cross
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive