Tereza Guzman
Tereza Guzman at Herb Chambers Toyota of Boston

Tereza Guzman | Page 7

Service Advisor

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

3.9
124 Reviews
3.9

124 Reviews

Write a Review

124 Reviews of Tereza Guzman

January 19, 2023

Dealership Rating
Employee Rating

Was knowledgeable. Told the issue to the point. Concerned of the vehicle's problem and options available. More

by moiway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Herb Chambers Toyota of Boston responded

Thank you for taking the time to leave us a review! We appreciate the feedback and hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Toyota of Boston Team

January 13, 2023

Dealership Rating
Employee Rating

Excellent service. Compliment from Longtime customer. Yeshua Peled was great. Thank you herb chambers Brighton. More

by Markelehner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christos Pesirides, Gary Francois, Sean Cho , Daniel Camara, Mark Cunningham, Stefania D’Amato, Joshua Peled, Howie Reske, Steve Shlosman

Jan 13, 2023

Herb Chambers Toyota of Boston responded

Thank you for rating Herb Chambers Toyota of Boston five stars! Having you in our family means so much and we're glad Yeshua made your recent visit so great! We look forward to seeing you again!

January 13, 2023

Dealership Rating
Employee Rating

I always get what I need and the staff is courteous, friendly and prompt. Very satisfied. More

by brad_hendershot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara

Jan 13, 2023

Herb Chambers Toyota of Boston responded

Thank you for the kind comments about our Herb Chambers Toyota of Boston team! It's our privilege to serve you and we look forward to your next visit!

December 31, 2022

Dealership Rating
Employee Rating

From check-in to exit, everything was smooth and efficient. Quick turn around for service work also! More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Herb Chambers Toyota of Boston responded

Thanks for visiting Herb Chambers Toyota of Boston! We appreciate the feedback and hope we can be of service again in the future!

Dec 31, 2022

TK responded

From check-in to exit, everything was smooth and efficient. CK, Tereza, Cashier and valet. Quick turn around for service work also! Very happy with my visit.

December 22, 2022

Dealership Rating
Employee Rating

Tereza was very knowledgeable and helpful. Willie was my tech who did the repair and he too was very knowledgeable and helpful. Tereza made it a very positive experience. Thank you Tereza a More

by Scotthersh57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 27, 2022

Herb Chambers Toyota of Boston responded

Thank you so much for leaving Tereza, Willie, and the Herb Chambers Toyota of Boston team such a kind review, Scott! It means the world to us that you feel confident coming to see us and hope you visit us again in the future!

November 27, 2022

Dealership Rating
Employee Rating

I’m super pleased witHerb Chambers Toyota of Boston. Excellent service & excellent repairs. I’ve been going there for years and my 18 year old Toyota Sienna is still going strong, thanks to their profes More

by VanCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Francois, Sean Cho , Daniel Camara

Nov 29, 2022

Herb Chambers Toyota of Boston responded

Marilyn, thank you so much for trusting the Herb Chambers Toyota of Boston team with the care of your Sienna! We're grateful for all of your support over the years and look forward to serving you for many more. Take care!

Nov 29, 2022

VanCustomer responded

You're very welcome. I appreciate your excellent service all these years!. Marilyn

November 19, 2022

Dealership Rating
Employee Rating

Seemed like no one was working last Saturday. No one available to check in my truck and after I paid, I had to look around and go find a mechanic to get me my truck. Also, they said they coul More

by SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Oscar

Nov 30, 2022

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this feedback. I'm sorry to hear we didn't leave you with a better impression and encourage you to reach out directly if you'd like to discuss these concerns in greater detail. Respectfully, Howie Reske - General Manager - hreske@herbchambers.com

November 05, 2022

Dealership Rating
Employee Rating

I have been a client of this firm for over 20 years and have been always satisfied with their excellent service They are attentive and caring. More

by Plahav
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho , Daniel Camara, Emil Eyubov

Nov 08, 2022

Herb Chambers Toyota of Boston responded

Thank you for trusting Herb Chambers Toyota of Boston with your loyal business! We're grateful for all of your support over the past 20 years and look forward to serving you for many more. Take care!

September 25, 2022

Dealership Rating
Employee Rating

Easy to make an appointment and appointment took about 1 hour. In the past I was offered a coupon for a free carwash. Not today More

by paulm_od
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2022

Dealership Rating
Employee Rating

I called ahead to let the dealer know I would have to be late for my service appointment. They informed me I could not keep my appointment because a simple oil change takes an entire hour and a half — and t More

by E
Customer Service
Friendliness
Recommend Dealer
No
Sep 23, 2022

Herb Chambers Toyota of Boston responded

Thank you for the feedback. On behalf of our team, I apologize that we were unable to accommodate a change to your appointment and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Thanks again, Howie Reske - General Manager - hreske@herbchambers.com

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