Terri Adams

I have used the Bellevue dealership for service for several years and have always had good service. I was unhappy on my last oil change when I was told that the manager said I could not use an oil cha several years and have always had good service. I was unhappy on my last oil change when I was told that the manager said I could not use an oil change coupon sent to my home address because the vin number did not match. The crv is the only Honda I own and have taken the crv to Bellevue for service since I bought it in 2015. Why could they not honor the coupon sent to my address when I have been a loyal customer? Very disappointing. More

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An excellent experience. Dustin did a wonderful job - very efficient, professional, and friendly. Would definitely recommend Honda Cars of Bellevue to others. Dustin did a wonderful job - very efficient, professional, and friendly. Would definitely recommend Honda Cars of Bellevue to others. More

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Terri was amazing! She took such great care of me and made the whole process feel easy and stress-free. I’ve had some not-so-great experiences at other dealerships in She took such great care of me and made the whole process feel easy and stress-free. I’ve had some not-so-great experiences at other dealerships in the past, so I was a little nervous going in, but Terri completely changed that. She was incredibly sweet, honest, and explained everything so clearly. She kept me updated the entire time and really made me feel comfortable and confident in every step. I honestly can’t thank her enough- she made the experience so much better than I ever expected! More

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Always excellent service and customer care at Honda of Bellevue. I have been happily using them since moving here from Indianapolis four years ago. Bellevue. I have been happily using them since moving here from Indianapolis four years ago. More

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Terri and Pat were super kind and helpful. I went in for an oil change and the service was amazingly quick! I brought a ton of stuff to work on and didn’t get to finish anything because they w I went in for an oil change and the service was amazingly quick! I brought a ton of stuff to work on and didn’t get to finish anything because they were so fast. More

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Terri handled my battery issue properly from both a customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and pro customer and dealership perspective. Testing showed that it was bad, and she ensured that the warranty was applied to the replacement. Polite and professional. More

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The service lady was rude and unprofessional. She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure She tried to use aftermarket products on my car without asking me. You go to the dealership for Honda/Acura parts not after market. I am not sure if they did all the services they said. My car was sitting out in the lot for 25 minutes before they came to get me. Also, there is a certain way to rotate my tires, and I need to tighten my hand. That was not followed. They will be hearing from me if they warped my rotors. More

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This is my second new truck from HCB. Both times I was treated fairly and the staff was very helpful in answering my questions. Both times I was treated fairly and the staff was very helpful in answering my questions. More

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I have had excellent customer care from Terri and her team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, More

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I have always had polite and timely responses. We’ve purchased all our cars from this dealership. We’ve purchased all our cars from this dealership. More

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