Terry Capers | Page 4

This was our first experience with Jim Hudson Lexus and it was a great experience. Everything from start to finish was friendly and. professional. We had the privilege to work with Terry Capers and we defi it was a great experience. Everything from start to finish was friendly and. professional. We had the privilege to work with Terry Capers and we definitely recommend him as a sales consultant. More

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Mr. Capers was an awesome salesman. Very professional and knowledgeable and answered my questions. However, the receptionist sucked and showed no concern or care for the customer. When I came in the dealersh knowledgeable and answered my questions. However, the receptionist sucked and showed no concern or care for the customer. When I came in the dealership, the receptionist did not acknowledged me, she was on cell phone holding a conversation and never looked my way or asked how she could help me after standing there for about 3-5 mins. I walked off to see if Mr. Capers was in his office, and he was not. So I came back up front and she still did not acknowledged me or asked what i need and still on her phone. It took another salesman to come and help me. That is very poor customer service when someone is spending money at a well known dealership. If it was not for Mr. Capers, I would have taken my money and business elsewhere. Having great customer service plays a big part in a business and it will and can determine if a person will do business with you.She does not need to be a front desk person. More

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Great customer service by Terry. He made the process easy from start to finish. Took care of everything he said he was going to do. Got me a great deal on my dream Lexus. I will defi He made the process easy from start to finish. Took care of everything he said he was going to do. Got me a great deal on my dream Lexus. I will definitely be back for future vehicles! More

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Terry was so professional and easy to work with. He made my process so smooth during purchase. By far my favorite agent. Thank you so much for the professional and faith you kept reminding me to hav He made my process so smooth during purchase. By far my favorite agent. Thank you so much for the professional and faith you kept reminding me to have during this process! -DAsia More

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Great visit - plenty of knowledge and choices - excellent service. Happy with our carguy and purchase😊 service. Happy with our carguy and purchase😊 More

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Great salesmen’s . If u want a car & good deal ask for terry! Thank you again I love my car ! If u want a car & good deal ask for terry! Thank you again I love my car ! More

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Terry Capers was very knowledgeable and provided outstanding customer service, which made the car buying process smooth and enjoyable. I look forward to my next car buying experience with Terry Cape outstanding customer service, which made the car buying process smooth and enjoyable. I look forward to my next car buying experience with Terry Capers and Jim Hudson Lexus of Columbia…. More

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Terri is awesome. Working with him is like a breeze. He takes all the stress out of the car buying process. I have bought over 5 vehicles from Terry over the years and Working with him is like a breeze. He takes all the stress out of the car buying process. I have bought over 5 vehicles from Terry over the years and he remains my number # contact when I need a vehicle. Also, he checks up on me on the annivesary of the purchase to make sure the vehicle is still working for me. You cannot beat that. More

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I was very pleased with my experience at the dealership. Mr. Terry Capers was very supportive throughout the entire process. Mr. Terry Capers was very supportive throughout the entire process. More

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I recently purchased a Lexus RX 350 through a company car program, and what could have been a complicated process turned out to be smooth and stress-free—thanks to Terry Capers. From start to finish, Terry w program, and what could have been a complicated process turned out to be smooth and stress-free—thanks to Terry Capers. From start to finish, Terry was professional, knowledgeable, and incredibly helpful. He made the entire experience easy to navigate, especially given the added complexity of it being a corporate purchase. Terry’s attention to detail and commitment to customer service truly stood out. He kept everything on track, communicated clearly, and ensured I felt confident every step of the way. I highly recommend Terry to anyone looking to buy a Lexus—whether it’s a personal or company vehicle. He made the experience not just easy, but enjoyable. Thank you, Terry, for your outstanding service! More

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