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Theo Davis
Theo Davis at Sutton Ford
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Theo Davis

Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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3.8
12 Reviews

Industry Experience

24 yrs, 6 mos

3.8

12 Reviews

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12 Reviews of Theo Davis

April 26, 2025

Dealership Rating
Employee Rating

I have no idea of who this man is. Sutton Ford has not settled things on my purchase yet. Still waiting! More

by eric.frey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ariel Rogers, Richard Ashmon , Sheldon Joy

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Apr 28, 2025

Sutton Ford responded

We are sorry to hear of your dissatisfaction. Please give us a call at 708-720-8026 to resolve this. We strive to provide a completely satisfied experience for all guests.

April 25, 2025

Dealership Rating
Employee Rating

I had the worst experience at Sutton Ford. I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsma More

by djcwoodworking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Karen Ford, Eric Maymon, Loretta Parks, Ali Huseen, Ariel Rogers, Franklin Hunt, Lakeya Hill, Lynetta Futrell

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Apr 28, 2025

Sutton Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 24, 2025

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Employee Rating

No pressure buying experience. Mario and Theo were great and all the staff was friendly. If I was in the market for another vehicle I would shop there first. More

by Jchemers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 24, 2025

Sutton Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

April 15, 2025

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Employee Rating

I am very pleased with this company. Lots of integrity,patience,great customer service and very kind people. More

by jpeterson20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Lynetta Futrell

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Apr 15, 2025

Sutton Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

April 09, 2025

Dealership Rating
Employee Rating

My name is Valerie. My experience at Sutton Ford was wonderful. Eric Maymon was my salesman and he was awesome. Well experienced with great customer service skills. Than More

by valeriebrown.tech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon, Richard Ashmon

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Apr 09, 2025

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 21, 2025

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Employee Rating

Ford of Matteson is like family and Josh the salesman went above and beyond to help me find that car. More

by lbridgesdaycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Karen Ford, Eric Maymon, Ali Huseen, Richard Ashmon , Josh

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Mar 25, 2025

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

February 06, 2025

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Employee Rating

Was a big help on finding the right car for me. it was so much better coming to a real dealership. More

by deandratreadwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon

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Feb 06, 2025

Sutton Ford responded

Deandra, Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

January 22, 2025

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Employee Rating

Absolute worst dealership i have ever dealt with. Everything that came out of salesman and the sales manager were lies. Never have I been so disrespected or treated more poorly in my life. I would st More

by Very dissatisfied
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: De Marco terrible salesman

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Jan 22, 2025

Sutton Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jan 25, 2025

Very dissatisfied responded

Really dont know what there is to workout ,you both said oil leak i pointed out before even test driving the truck was not a leak or looked at and taken care of .well that was not true and never was addressed. As per the oil leaks in my yard still.wish i could post pics of the non existing leak. Second waiting 3+ hrs a our designated meeting place for delivery and all i got was excuses from the salesman and when i called the manager about it he told me he would discuss the issue with the owner and call me the next morning with a way to compensate me for my wasted time waiting for delivery.magically no call or follow up .they just tell you anything they need to to make a sale.. if thats how management is why would employee's strive for anything better. Third ,was told there were 2 sets of keys-remotes .never received upon delivery .Called and was magically told there was only 1 set when clearly on the tag says 1 of 2. Again llies Fourth paid cash for truck now im told i have to wait 7-9 weeks for tbe title. xxx kind of xxxxxxxx is that Fifth, never received and paperwork at signing had to waut for delivery and they showed me a 15 or 30 day warranty paper at signing but when i got my paperwork at delivery they magically slipped in a no warranty paper that i never seen nor has my signature on it. Hmmm very shady dealership to deal with.Never Again. These are all true statements and facts so any excuse they try to respond on this matter unless acknowledgement of these facts is nothing more than an excuse to try and justify there poor customer service. I will be filing a complaint with the BBB

January 14, 2025

Dealership Rating
Employee Rating

Truck never got detailed or oil change. Tires were lied about would never go back More

by bushurm501
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Franklin Hunt

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Jan 17, 2025

Sutton Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 10, 2025

Dealership Rating
Employee Rating

Everyone was attentive and helpful. They answered all questions. I was pleased with my experience More

by sandra.mcgowan529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Ashmon

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Jan 10, 2025

Sutton Ford responded

Sandra, Thank you so much for choosing Sutton Ford! Please let us know if we can be of any more assistance.

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