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Thomas Bivins
Thomas Bivins | Page 3
Product Specialist
Phillips Chrysler Jeep Dodge Ram
3440 S Pine Ave
Ocala, FL 34471
140 Reviews
Dealership Experience
7 yrs, 3 mos
Industry Experience
13 yrs, 9 mos
140 Reviews
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140 Reviews of Thomas Bivins
January 09, 2025
My lease was over. I kept the truck. The process was very quick with no problems I kept the truck. The process was very quick with no problems More
by mikeyjianfen
Verified CustomerOther Employees Tagged: Kevin Roberts
December 24, 2024
Sales department I would recommend 100% Service department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You department I would highly not recommend. Jim Garvin will not return any phone calls and will avoid calls They will not tell you when parts arrive You must call and always constantly check. They claim to do different diagnostic tests, even when proof that they didn’t. They always threaten Diag charges when going through warranty. Was told I will need to contact Ram to have something warranted and even after contacted Ram and got it approved on how it needs to go through their system they fall short. Jim went even as far in the past to text to please leave a perfect review and don’t leave a review if it’s not perfect. Overall, this service department has fallen short on way too many occasions and can never be relied on More
by Ram
Other Employees Tagged: Dale Coleman , Jim Garvin
December 21, 2024
My vehicle always comes back from service dirty. Footprints and handprints on everything. I should not have to clean up after service techs. Footprints and handprints on everything. I should not have to clean up after service techs. More
by scottw381
Other Employees Tagged: Kevin Roberts
November 29, 2024
It's been a long time since I bought a new vehicle. The experience was great. The experience was great. More
by gcole13001
Other Employees Tagged: Dale Coleman, Laura Batten
November 20, 2024
They were very helpful and informative. They were also patient dealing with the issues that were popping up due to my insurance company. They were also patient dealing with the issues that were popping up due to my insurance company. More
by KIMBERLYESTAHL
Other Employees Tagged: Laura Batten
November 13, 2024
This is my 6th vehicle I’ve purchased from them,very happy with there service happy with there service More
by ALACOBULLDOGS
Other Employees Tagged: Brian Baker, JD Davis
November 05, 2024
I have had outstanding service at Phillips from sales, service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer t service, and parts. I have bought two Jeeps from them and am happy with both transactions. I tried another dealer for service because it was closer to my house but was disappointed. More
by jimgrussmeyer
Other Employees Tagged: Kevin Roberts , Jose Pastrana, Service
November 03, 2024
Friendly dealership, I would go there again to purchase another vehicle. The staff was very helpful another vehicle. The staff was very helpful More
by kross15
Other Employees Tagged: Kevin Roberts , Don Wulff
October 23, 2024
Excellent sales staff and service department. My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it w My family and I have purchased several vehicles from this dealership,and would recommend it. I am getting ready to purchase another vehicle and it will be from Phillips. More
by 1sda
Other Employees Tagged: John Cherry, Dale Coleman, Kevin Roberts, Henry Cherry , Lou Deleo
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