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Thomas Bivins

Overview Reviews (140) Inventory (355)

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Thomas Bivins

Thomas Bivins | Page 4

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.8

140 Reviews

Overview Reviews (140) Inventory (355)

Dealership Experience

7 yrs, 4 mos

Industry Experience

13 yrs, 10 mos

4.8

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Thomas Bivins

October 23, 2024

Dealership Rating

Employee Rating

This dealer is awesome! They were amazing with us. We will definitely be back again. They were amazing with us. We will definitely be back again. More

by theknights

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts

Oct 24, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 03, 2024

Dealership Rating

Employee Rating

Your staff are caring, understanding, and considerate to my needs. I love my jeep Renagade. my needs. I love my jeep Renagade. More

by RCESARONE.RC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JD Davis, Sonny Wallace, Jessica Stevenson, Michael Stickley, Adrauth Perez, Brandon White , Jose Moret, Susanna Vann-Parrott, Ken Wright

Oct 03, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

September 24, 2024

Dealership Rating

Employee Rating

Everything went great did everything they said they would and cave me a fair price for my trade in and cave me a fair price for my trade in More

by moparbarstow

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Batten , Don Wulff

Sep 26, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 21, 2024

Dealership Rating

Employee Rating

El mejor dealer de toda la Florida , con una excelente calidad en el servicio al cliente calidad en el servicio al cliente More

by ariadna.falcon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 23, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2024

Dealership Rating

Employee Rating

I always get great service from Philips. They always treat me with top priority like no one else matters They always treat me with top priority like no one else matters More

by JIMGOGUEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Brian Baker, Dale Coleman, Jon Novak, Sonny Wallace, Jessica Stevenson, Michael Stickley , Susanna Vann-Parrott, Don Wulff

Sep 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Jim, for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

September 06, 2024

Dealership Rating

Employee Rating

Dale Coleman and Thomas Bivins are Simply awesome. This is my 5th car from Phillips Chrysler Jeep Dodge. I Love the Dealership. This is my 5th car from Phillips Chrysler Jeep Dodge. I Love the Dealership. More

by Richard01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kevin Roberts

Sep 06, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review, Richard. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

August 28, 2024

Dealership Rating

Employee Rating

The front office side and sales were great. The 125 point inspection has a lot of room for inprovement. The 125 point inspection has a lot of room for inprovement. More

by scott.reese

Verified Customer

Sales Price Transparency

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Laura Batten

Aug 28, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Scott, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

May 19, 2024

Dealership Rating

Employee Rating

Service was great keep up the good work, always helpful and fast but make appointments and fast but make appointments More

by Antburden40

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Cherry, Dale Coleman, Joe Washburn, Kevin Roberts, Henry Cherry , Todd Phillips

May 19, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

May 15, 2024

Dealership Rating

Employee Rating

My family are repeat customers at Phillips, we refuse to go anywhere else! Today we purchased our 4th vehicle. Thomas worked tirelessly with us to get us what we needed. He was outstanding to work with! go anywhere else! Today we purchased our 4th vehicle. Thomas worked tirelessly with us to get us what we needed. He was outstanding to work with! Thank you, Thomas, for making our Phillips experience an absolute pleasure. More

by bjhutch97

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 16, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Thomas! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 22, 2024

Dealership Rating

Employee Rating

Purchased our Jeep Rubicon here and take it back for all service including oil changes. They always provide fast, professional service and we are very happy with the dealership. service including oil changes. They always provide fast, professional service and we are very happy with the dealership. More

by dav52803

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 22, 2024 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

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