Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram

Thomas Bivins | Page 8

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
140 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

13 yrs, 10 mos

4.8

140 Reviews

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140 Reviews of Thomas Bivins

February 21, 2023

Dealership Rating
Employee Rating

Arrived early and was immediately greeted and before "officially" opening I was taken care of. I received a ride to work and was later picked up to get my vehicle when it was finished, this reduced my s More

by jabeast1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2023

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

February 14, 2023

Dealership Rating
Employee Rating

Service staff and my agent was very helpful, polite and professional! His people skills was a credit to your dealership! Will bring all my vehicles now to your service department and deal with sales for re More

by RUSS3439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

February 11, 2023

Dealership Rating
Employee Rating

Great experience great deal and they all went out of their way to make it happen. More

by ahall536
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman , David Hoff, Don Wulff

Feb 12, 2023

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 01, 2023

Dealership Rating
Employee Rating

Straight forward, honest, and worked hard to earn my business, clean environment. I appreciated the opportunity to do test drives, it made a difference More

by jabeast1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

Feb 02, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 14, 2023

Dealership Rating
Employee Rating

The entire buying process was extremely smooth. Good job also to Thomas Bivins my Sales Agent. More

by brenda23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Dennis Ross

Jan 15, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brenda, and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 05, 2023

Dealership Rating
Employee Rating

Phillip's Chrysler jeep dodge is excellent service depth and staff thanks team Phillip's More

by cwilliams42033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Kevin Roberts, Jessica Stevenson, Adrauth Perez , Ronik Arroyo, Marcus Mister, Will Pardee, Susanna Vann-Parrott

Jan 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

Dealership Rating
Employee Rating

First time at this dealership and everyone was nice and very helpful. And quick service More

by alice
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 22, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Alice. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 17, 2022

Dealership Rating
Employee Rating

Aron in repair department was very helpful and kept me informed on my repairs. Thank you. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron in repair department gets 5 stars.

Dec 18, 2022

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Violet, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2022

Dealership Rating
Employee Rating

Outstanding customer service and support! I am looking forward to my next visit and purchase at Philips. More

by Blain23
Sales Price Transparency
Recommend Dealer
Yes
Dec 09, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 19, 2022

Dealership Rating
Employee Rating

Everyone is very polite and courteous. They are very efficient and I believe their workmanship is very good. More

by RSTHOMAS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

Nov 21, 2022

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

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