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Thomas Bivins
Thomas Bivins at Phillips Chrysler Jeep Dodge Ram

Thomas Bivins | Page 8

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

Contact Me
4.8
137 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

13 yrs, 7 mos

4.8

137 Reviews

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137 Reviews of Thomas Bivins

February 01, 2023

Dealership Rating
Employee Rating

Straight forward, honest, and worked hard to earn my business, clean environment. I appreciated the opportunity to do test drives, it made a difference More

by jabeast1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff

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Feb 02, 2023

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 14, 2023

Dealership Rating
Employee Rating

The entire buying process was extremely smooth. Good job also to Thomas Bivins my Sales Agent. More

by brenda23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hoff, Dennis Ross

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Jan 15, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brenda, and look forward to your next visit. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

January 05, 2023

Dealership Rating
Employee Rating

Phillip's Chrysler jeep dodge is excellent service depth and staff thanks team Phillip's More

by cwilliams42033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Kevin Roberts, Jessica Stevenson, Adrauth Perez , Ronik Arroyo, Marcus Mister, Will Pardee, Susanna Vann-Parrott

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Jan 05, 2023

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 22, 2022

Dealership Rating
Employee Rating

First time at this dealership and everyone was nice and very helpful. And quick service More

by alice
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 22, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Alice. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 17, 2022

Dealership Rating
Employee Rating

Aron in repair department was very helpful and kept me informed on my repairs. Thank you. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron in repair department gets 5 stars.

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Dec 18, 2022

Phillips Chrysler Jeep Dodge Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Violet, and look forward to your next visit. Gary Winkler Service Manager (352) 732-7577 ext 107

December 08, 2022

Dealership Rating
Employee Rating

Outstanding customer service and support! I am looking forward to my next visit and purchase at Philips. More

by Blain23
Sales Price Transparency
Recommend Dealer
Yes
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Dec 09, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 19, 2022

Dealership Rating
Employee Rating

Everyone is very polite and courteous. They are very efficient and I believe their workmanship is very good. More

by RSTHOMAS1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff

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Nov 21, 2022

Phillips Chrysler Jeep Dodge Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as a valued customer for many years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

October 31, 2022

Dealership Rating
Employee Rating

My Service Writer Jim was very courteous and knowledgeable, and ensured that my vehicle was repaired. More

by L.GERVAIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Garvin

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Oct 31, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Jim and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 22, 2022

Dealership Rating
Employee Rating

Didn't cost me anything. Didn't try to sell me anything or upsell uneeded services. More

by User-765512986f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 23, 2022

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Dealership Rating
Employee Rating

Sales Rep Thomas Bivins was a great help and very nice to work with throughout the purchase. Closing was simple and muchly appreciated very quick. Would refer any one, any time to Phillips. More

by BILL@CONCORDPRINTOCALA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 13, 2022

Phillips Chrysler Jeep Dodge Ram responded

Bill, It's fantastic to hear that Thomas provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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