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Thomas Bivins

Overview Reviews (140) Inventory (352)

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Thomas Bivins

Thomas Bivins | Page 9

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.8

140 Reviews

Overview Reviews (140) Inventory (352)

Dealership Experience

7 yrs, 4 mos

Industry Experience

13 yrs, 10 mos

4.8

140 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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140 Reviews of Thomas Bivins

October 31, 2022

Dealership Rating

Employee Rating

My Service Writer Jim was very courteous and knowledgeable, and ensured that my vehicle was repaired. knowledgeable, and ensured that my vehicle was repaired. More

by L.GERVAIS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Garvin

Oct 31, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear Jim and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

October 22, 2022

Dealership Rating

Employee Rating

Didn't cost me anything. Didn't try to sell me anything or upsell uneeded services. Didn't try to sell me anything or upsell uneeded services. More

by User-765512986f

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 23, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Gary Winkler Service Manager (352) 732-7577 ext 107

October 12, 2022

Dealership Rating

Employee Rating

Sales Rep Thomas Bivins was a great help and very nice to work with throughout the purchase. Closing was simple and muchly appreciated very quick. Would refer any one, any time to Phillips. work with throughout the purchase. Closing was simple and muchly appreciated very quick. Would refer any one, any time to Phillips. More

by BILL@CONCORDPRINTOCALA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Bill, It's fantastic to hear that Thomas provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

October 12, 2022

Dealership Rating

Employee Rating

Great dealer to go and get service love it thank you very much for the customer service much for the customer service More

by ANDYANDJOJO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker, JD Davis, Jessica Stevenson , Ronik Arroyo, Jon Gonyer, Mark Helfer, John Keefe, Marcus Mister, Will Pardee

Oct 13, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Andy and Jojo, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phillips Chrysler Jeep Dodge Ram, we look forward to having you as one of our valued customers for many more years to come! Gary Winkler Service Manager (352) 732-7577 ext 107

September 30, 2022

Dealership Rating

Employee Rating

Great people, great cat! I went in to look, came out with a good deal on the car I wanted! I went in to look, came out with a good deal on the car I wanted! More

by JANDSSIMON

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Don Wulff

Oct 03, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

September 19, 2022

Dealership Rating

Employee Rating

Very pleased. I have bought three Chargers from this dealership. I would recommend this dealership to anyone interested in a new Vehicle. I have bought three Chargers from this dealership. I would recommend this dealership to anyone interested in a new Vehicle. More

by buckeye69sandra

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker, JD Davis , Ronik Arroyo, Jon Gonyer, Mark Helfer, Marcus Mister, Will Pardee, Willem Riley

Sep 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Gary Winkler Service Manager (352) 732-7577 ext 107

September 18, 2022

Dealership Rating

Employee Rating

The staff was very helpful and expedient when I drove into the service area. This helped delay wait time and ensure that my service appointment was on time! into the service area. This helped delay wait time and ensure that my service appointment was on time! More

by JOHNNY.A.THOMPSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 19, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you, Johnny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 31, 2022

Dealership Rating

Employee Rating

Friendly courteous light and on schedule thank you very much Good job I will come in on my rGood job much Good job I will come in on my rGood job More

by cbsouth

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ronik Arroyo

Sep 02, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

August 20, 2022

Dealership Rating

Employee Rating

Very friendly and welcoming staff, and love the fact that they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale they left me alone to look and then they were a few steps away when I had questions. When I thought there was a problem with the car, Riley and Dale went above and beyond to ensure everything was ok with the vehicle and quickly on my way again. More

by thompson105a

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts , Willem Riley

Aug 21, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Gary Winkler Service Manager (352) 732-7577 ext 107

August 13, 2022

Dealership Rating

Employee Rating

great service and sales. Thomas Bivens is great sales person and took care of everything we needed. Highly recommend. Thomas Bivens is great sales person and took care of everything we needed. Highly recommend. More

by dav52803

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Hoff

Aug 15, 2022 -

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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