Thomas Darby | Page 39

Great experience. Darby was great! No pressure, took me to the car I requested to see and gave me all the facts. I thought i knew what i wanted and could afford and Dar Darby was great! No pressure, took me to the car I requested to see and gave me all the facts. I thought i knew what i wanted and could afford and Darby and the rest of the staff made it happen. Thanks to all who made it happen! I love my Subaru! More

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Great experience! Great experience. Darby was a great rep. No pressure and incredibly knowledgeable. Helped us feel more than comfortable with our purchase and we are v Great experience. Darby was a great rep. No pressure and incredibly knowledgeable. Helped us feel more than comfortable with our purchase and we are very happy with the caf! More

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Overall All staff friendly. All questions answered. No pressure. Encouraged to come back to learn more about the car. Very nice dealership. Clean. The o All staff friendly. All questions answered. No pressure. Encouraged to come back to learn more about the car. Very nice dealership. Clean. The only complaint is the time it takes to buy a car. More

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Super Subaru Superstore What can I say? My wife and I are low pressure kind of folks and were hesitant to visit ANY dealer. Our experience with Tom put all those fears to r What can I say? My wife and I are low pressure kind of folks and were hesitant to visit ANY dealer. Our experience with Tom put all those fears to rest. Tom is a professional and polite individual with great knowledge of the product. Tom made the whole process relaxing and quite enjoyable! Very happy to work with him and would recommend Tom to anyone. More

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Darby - New CrossTrek Darby was very knowledgeable and I like his no pressure approach. The dealership seems very well run. I would recommend Darby and the Subaru dealersh Darby was very knowledgeable and I like his no pressure approach. The dealership seems very well run. I would recommend Darby and the Subaru dealership. More

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Stress-Free Car Leasing Experience Darby guided my wife and I through a very positive and stress-free purchasing experience at Subaru Superstore several days ago. We were nearing the e Darby guided my wife and I through a very positive and stress-free purchasing experience at Subaru Superstore several days ago. We were nearing the end of a 36-month lease on our Subaru Outback, inclined to lease another Outback, and Darby was extremely knowledgeable regarding our lease-end options and the entire range of the Subaru inventory, listening to what we said, answering our questions and helping us focus on the best options for us--we ultimately chose another Outback! Darby is an expert on the In's and Out's of auto leasing, did a great job of explaining our options and creating a positive shopping environment--we had the information we needed, no pressure. and all the time we needed. Darby is thoroughly professional, a great listener, and patient as well. Darby deserves recognition for his skills and personal qualities--the dealership should consider utilizing Darby in a mentoring role for other sales associates and giving him additional managerial responsibilities. Also want to thank Alex Aaslid for doing a great job of explaining the financing documents, and Josh for explaining the new features of our Ouyback, setting up the bluetooth, etc. This dealership does a great job--we will recommend it to others and continue to be customers. More

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No nonsense car shopping I had leased a 2016 Forester and it long before my lease was over, Darby reached out to meet me and my husband to explain our options going forward. W I had leased a 2016 Forester and it long before my lease was over, Darby reached out to meet me and my husband to explain our options going forward. We were very pleased with the two certified preowned Subaru Crosstreks he showed us. There was no haggling and we feel like we got a good deal. More

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Subaru 2019 cross trek Tom was very helpful, attentive, and simply excellent. He was very informative and took extra time to make sure we understood 1) what we were signing Tom was very helpful, attentive, and simply excellent. He was very informative and took extra time to make sure we understood 1) what we were signing up for and 2) how to take care of everything or who to call for help. More

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Great car-buying experience The most painless car-buying experience I’ve had. Darby was great to work with- personable and professional- no high pressure. He walked me through The most painless car-buying experience I’ve had. Darby was great to work with- personable and professional- no high pressure. He walked me through the whole process and kept me informed every step. More

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Great experience We came in knowing what we wanted and after less than 2 minutes on their website we found. When we arrived at the dealership we were greeted quickly b We came in knowing what we wanted and after less than 2 minutes on their website we found. When we arrived at the dealership we were greeted quickly by Darby. Again, because we knew exactly what we wanted, it didn't take long to find the specific vehicle. Darby answered all our questions and got us in our Forrester faster than I thought was possible! We have 2 children and they were accommodated and the facility was well equipped to keep them occupied. Asslide was who we were with for all the signing and it was so fast, easy, and very well explained. The only reason I give the dealership a 4-star was (and I understand the idea behind an open floor plan concept) I found it a little uncomfortable going through our financial details with other customers sitting within ear shot of were we were at in an open lobby type setting. For the signing of all the documents, if we wanted to close a door we could have, but not during our personal financial information. That just seemed backwards. Other than that, I prefer this dealership over the other one in Phoenix or Tucson. When we're ready for anther vehicle we will for sure be coming back to this specific dealership. More

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