Thomas Darby | Page 44

Friendly and Easy First time buying a car and Tom made it super easy and comfortable! I found the car with everything I wanted and didn't have to compromise. We were ve First time buying a car and Tom made it super easy and comfortable! I found the car with everything I wanted and didn't have to compromise. We were very patient knowing that we wanted to get a good deal as well as a great low mileage used car. Tom listened to all our needs and worked with us to get us into the car! Scott who had helped us the first time coming in was great as well. It was great to feel a sense of family and community at the dealership. Would recommend Tom highly! More

Print

New car Thomas was excellent and extremely patient with my challenges of technilogy! He had the cat prepped for me quickly, despite it being a holiday. Custom Thomas was excellent and extremely patient with my challenges of technilogy! He had the cat prepped for me quickly, despite it being a holiday. Customer service was fantastic. Highly recommend. Prompt, thorough explanations of technology. . More

Print

Great working Tom Darby @ Subaru Superstore in Chandler Mr.Darby was so helpful and friendly to us in the whole process of buying a used Mercedes E350 Sport from the Subaru Superstore in Chandler. He is one Mr.Darby was so helpful and friendly to us in the whole process of buying a used Mercedes E350 Sport from the Subaru Superstore in Chandler. He is one I would recommend to all. I would also recommend Subaru Superstore in Chandler for your vehicle needs as the employees were so friendly and cooperative.What we noticed was that the sales or the finance people wont push you hard to make the decision on the vehicle or on other things, but they would give enough time for us to choose from. Over all it was an awesome experience working with Darby and Subaru Superstore in Chandler for our vehicle needs.. More

Print

Overall great experience! We went in to look for a car but without much idea of what we were looking for. As soon as we spoke with Tom and looked at a few cars, we had a better We went in to look for a car but without much idea of what we were looking for. As soon as we spoke with Tom and looked at a few cars, we had a better idea of what we wanted and were able to pick a car right then! He was very friendly and wasn’t like the typical pushy salesman. He was able to get the price down to what we wanted and explained everything in detail. I would recommend him to anyone! More

Print

AMAZING Stress-free Experience! We were simply blown-away by the entire car buying experience that Tom skillfully guided us through the whole way. I was frankly dreading trading-in We were simply blown-away by the entire car buying experience that Tom skillfully guided us through the whole way. I was frankly dreading trading-in my car for a new one and was completely clueless about leasing a car as I have always done a purchase in the past with other dealerships. When we pulled-into the dealership, I was expecting to be pounced upon, BUT that was thankfully not the case! We had some time alone to just browse by ourselves and then Tom casually approached and introduced himself; he was extremely pleasant, kind, and reserved. Now, I had done some research as to what model we were looking for but was clueless as to the differences between the package levels in the models. Tom explained everting in detail and instead of trying to sell us the top of the line, he was very inquisitive as to what features fit our life style. My spouse was very reserved and cautious (based on past experiences with other dealerships) but after Tom spent a great deal of time explaining our options, we both felt good and went forward with leasing a 2019 Outback limited Edition Tom took us inside the immaculately appointed dealership and offered us refreshments. We then ran the numbers and were thrilled with the lease price and terms. I then met with Brent, the Business Manager, who was also very pleasant and welcoming. I was also impressed by the dealerships' use of the Document Signing Pad- just a very clean and organized experience and really liked Brent's sense of humor too! Well, I could go on forever about detailing the positive experience; however, if you are reading this, please stop now and go to the Chandler Subaru Superstore and ask for Tom; it will be the best way to start the new year! More

Print

Personal Attention I first met Tom Darby when I went in to test drive a Crosstrek. He was friendly and knowledgeable about the vehicle, and wasn’t “pushy” in the least. I first met Tom Darby when I went in to test drive a Crosstrek. He was friendly and knowledgeable about the vehicle, and wasn’t “pushy” in the least. He gave me his card, which I kept on the fridge for two months until I decided to move forward. I used the “Build” function on the dealership website, including all of the extras I wanted. Once completed, I sent to Tom. Multiple texts and some calls later, he had the quote, found the exact car at another dealership, brought it back to the Superstore and had it set up for the hitch and crossbar install the same day I completed the paperwork. Tom made the somewhat stressful process of buying a car easy, took the time to sit in the car and go through all of the features, and has followed up on my satisfaction with the vehicle. Overall....GREAT EXPERIENCE and I LOVE the car!! More

Print

Wonderful experience Great experience in purchain a car. Tom was very knowledgeable and helpful in answering our questions. Will recommend this dealership and Tom to my fr Great experience in purchain a car. Tom was very knowledgeable and helpful in answering our questions. Will recommend this dealership and Tom to my friends w/o are looking to buy a car. More

Print

Professional Kevin and Tom were a pleasure to work with. I would recommend them to any family or friends looking to buy or lease a new Subaru. Kevin and Tom were a pleasure to work with. I would recommend them to any family or friends looking to buy or lease a new Subaru. More

Print

Five-Star Car-Buying Experience My experience with Subaru Superstore Chandler, specifically with Thomas Darby and Brent Beck, was nothing short of amazing. Thomas was extremely help My experience with Subaru Superstore Chandler, specifically with Thomas Darby and Brent Beck, was nothing short of amazing. Thomas was extremely helpful in answering my questions and keeping me up to date on what vehicles I'd be interested in, based on the things that I had shared are important to me in my next vehicle. He was very knowledgeable about each vehicle I showed interest in and was relatable, patient, and professional. He went the extra mile in making me feel at home and comfortable. Brent, who was our finance specialist, was also very kind, relatable, honest, transparent, and pleasant to work with. It was clear that he had my best interests in mind. I highly recommend doing business with these guys, and the rest of Chandler Superstore Chandler, and am extremely pleased with how I was treated. More

Print

Special Order Crosstrek We came to the Chandler Subaru Superstore having a pretty good idea of what we wanted. Subaru’s reputation already sold us. Everyone was helpful and w We came to the Chandler Subaru Superstore having a pretty good idea of what we wanted. Subaru’s reputation already sold us. Everyone was helpful and we were able to narrow our choices after test driving the Crosstrek and the Outback. We verified that we could flat tow the manual Crosstrek behind our RV. We also have a 1994 Jeep Wrangler and love off-roading. We watched videos of the Crosstrek tackling moderate 4x4 trails and look forward to getting on some dirt with our Crosstrek. We had to place an order for the color we wanted in a manual transmission. It was nice because we also go to pick the accessories we wanted, too. Placing the order was easy and Darby helped us midway after our original salesperson left Subaru. He was great with keeping us informed on the status of our order and having everything ready when we arrived to pick up our new car. The process went smoothly and we are happy with our new car. Thanks, Darby! More

Print