Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 7 mos
Industry Experience
14 yrs, 1 mo
Specialties & Trainings
Subaru Certified
605 Reviews
Write a Review605 Reviews of Thomas Darby
February 11, 2019
New subaru I came up on the end of my lease and wasn’t sure whether to purchase my leased vehicle, lease a new one, or buy a new vehicle. Recently moved here fr I came up on the end of my lease and wasn’t sure whether to purchase my leased vehicle, lease a new one, or buy a new vehicle. Recently moved here from out of state and was nervous about dealing with a new dealership. Darby put my mind at ease witching the first ten minutes of speaking with him. He educated me on all of my options and ultimately helped me see what path was best for me. I love my new Subaru! Thanks Darby for being genuine and a good listener. More
Other Employees Tagged: Joseph Nieves
February 11, 2019
Friendly and efficient I felt assisted in making a decision on a new outback and enjoyed my sales experience. Everyone was friendly knowdgeqble and low pressure especially T I felt assisted in making a decision on a new outback and enjoyed my sales experience. Everyone was friendly knowdgeqble and low pressure especially Thomas Darby More
January 28, 2019
Had such an amazing experience I was in need of a vehicle and Thomas helped us figure out the best deal for what we needed. It was such an amazing experience buying my first ever ne I was in need of a vehicle and Thomas helped us figure out the best deal for what we needed. It was such an amazing experience buying my first ever new car! More
January 28, 2019
No hustle good proposals and no hustle. Tom understood my target and goal. he negotiated with his management team in behalf of me. great support and he stands i good proposals and no hustle. Tom understood my target and goal. he negotiated with his management team in behalf of me. great support and he stands in customer’s eyes. he acted my voice and view. thank you. it was very nice exp in purchasing a car today which i usually did not have in other dealers in the past. More
January 21, 2019
Subaru is the best Darby was very helpful knowledgeable and friendly. Great follow up and follow through. He went the extra mile. We would defiantly buy from him agai Darby was very helpful knowledgeable and friendly. Great follow up and follow through. He went the extra mile. We would defiantly buy from him again. More
January 19, 2019
Best Salesman Ever Darby Is an Excellent Salesmen. He was very Professional & Knowledgeable of the Subaru Forrestor. He answered all my Questions. Kudos Darby for a Gre Darby Is an Excellent Salesmen. He was very Professional & Knowledgeable of the Subaru Forrestor. He answered all my Questions. Kudos Darby for a Great job?? More
Other Employees Tagged: Marc Dicino , Gregg Meisenzahl
January 10, 2019
Best Car Buying Experience Ever My husband's review; "They were excellent". For a man of few words, that is high praise. After doing much research, as well as driving our daughter's My husband's review; "They were excellent". For a man of few words, that is high praise. After doing much research, as well as driving our daughter's Outback Limited, my husband and I knew it was the car we wanted. Over the years, living in Michigan, we bought many cars. Some were from very nice sales associates and dealerships. That said, Tom Darby is by far our favorite sales associate ever. He is nice, friendly, professional, knowledgeable, easy going, and not at all pushy. He's everything you could want in a person selling you a car; overall a great guy. I informed Tom that we were extremely interested in the car he showed us, and if we did buy an Outback, it would be from him; but that we never buy a car the same day. He didn't try to pressure us or talk us into committing to anything; just said to call him if we had any questions, which we appreciated. We set up a time to come back the next day for a test drive. We did, and bought our Outback. I have never liked the process of buying a car and consider it stressful. Tom and everyone else at Subaru Superstore made the whole experience downright pleasant. I've always dreaded the finance process, often the most high pressure aspect. However, Mark Dicino in finance was great; explaining various options and being patient with questions. Mark made the finance part easy and painless. Danielle Landis, the first person we met at Subaru Superstore was very friendly and helpful. She is responsible for our first impression of Subaru Superstore being so positive. After buying our car, Danielle was our delivery specialist. She did a great job explaining our car's features and helping us pair the Bluetooth for our phone. Before leaving with our new car, we met Daniel Strebler, yet another friendly person who told us he's looking forward to seeing us back for our second go-round of going over our car's features with him. All in all, we are thoroughly impressed with Subaru Superstore. Everyone truly seemed to care that we were treated well and got the car we wanted. We highly recommend buying a car there, especially from Tom. More
Other Employees Tagged: Marc Dicino , Danielle Landis, Daniel Strebler
January 09, 2019
Friendly and Easy First time buying a car and Tom made it super easy and comfortable! I found the car with everything I wanted and didn't have to compromise. We were ve First time buying a car and Tom made it super easy and comfortable! I found the car with everything I wanted and didn't have to compromise. We were very patient knowing that we wanted to get a good deal as well as a great low mileage used car. Tom listened to all our needs and worked with us to get us into the car! Scott who had helped us the first time coming in was great as well. It was great to feel a sense of family and community at the dealership. Would recommend Tom highly! More
Other Employees Tagged: Scott Koresky
January 08, 2019
New car Thomas was excellent and extremely patient with my challenges of technilogy! He had the cat prepped for me quickly, despite it being a holiday. Custom Thomas was excellent and extremely patient with my challenges of technilogy! He had the cat prepped for me quickly, despite it being a holiday. Customer service was fantastic. Highly recommend. Prompt, thorough explanations of technology. . More
January 04, 2019
Great working Tom Darby @ Subaru Superstore in Chandler Mr.Darby was so helpful and friendly to us in the whole process of buying a used Mercedes E350 Sport from the Subaru Superstore in Chandler. He is one Mr.Darby was so helpful and friendly to us in the whole process of buying a used Mercedes E350 Sport from the Subaru Superstore in Chandler. He is one I would recommend to all. I would also recommend Subaru Superstore in Chandler for your vehicle needs as the employees were so friendly and cooperative.What we noticed was that the sales or the finance people wont push you hard to make the decision on the vehicle or on other things, but they would give enough time for us to choose from. Over all it was an awesome experience working with Darby and Subaru Superstore in Chandler for our vehicle needs.. More

