Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
7 yrs, 4 mos
Industry Experience
11 yrs, 10 mos
Specialties & Trainings
Subaru Certified
538 Reviews
Write a Review538 Reviews of Thomas Darby
April 29, 2017
Ask for Tom Darby! In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a sal In my 25 years of going to dealerships to buy vehicles, I have never experienced a phenomena like Tom Darby. At no point did I feel pressure, or a salesman approach, or that I was treated differently being a woman looking at vehicles. Mr. Darby made this experience a pleasure. He explained the outstanding safety features that Subaru is known for, that simply stand above the rest. Tom went on to explain how the safety features work. It wasn't an overload of information, I left the dealership truly understanding how to use each function. I can't explain how impressed I am with Subaru and their effort at being the top in safety-it is obvious! I do plan to purchase this Legacy, it will be our families first Subaru and I have a strong feeling, it won't be our last. Thank you Tom Darby for being the professional vehicle educator that you are. We will also be looking forward to the new larger SUV that Subaru will be coming out with in the future. More
April 29, 2017
Tom Darby is the best! We have never driven with Subaru before, but after working with Tom Darby we can't imagine going anywhere else. We went in with many questions, nearly We have never driven with Subaru before, but after working with Tom Darby we can't imagine going anywhere else. We went in with many questions, nearly all of which didn't need to be asked by the end of the test drive thanks to Tom's thorough explanations. His kind demeanor and no pressure attitude were so appreciated and you could tell that he genuinely cared about us finding the best car for our needs. If you go to the Subaru Superstore, definitely ask for Tom Darby! More
April 23, 2017
Amazing Really patient and helped me find everything I wanted in a car. They helped me with pricing and gave me exactly what I asked for in my trade in which Really patient and helped me find everything I wanted in a car. They helped me with pricing and gave me exactly what I asked for in my trade in which was remarkable. They were really friendly and caring and made me confident in my decision of the car I was buying. More
Other Employees Tagged: Brent Beck
April 20, 2017
Great Experience Overall I had a great experience buying my BRZ at Chandler Subaru. Tom Darby made everything quick and painless, very friendly and knowledgeable. I'd Overall I had a great experience buying my BRZ at Chandler Subaru. Tom Darby made everything quick and painless, very friendly and knowledgeable. I'd recommend asking for Darby to anyone looking for a Subaru! More
Other Employees Tagged: Brent Beck
April 15, 2017
Thank You Tom Darby showed us some vehicles in February. We went back the end of April and asked for him because there was no pressure to buy. He did a fantas Tom Darby showed us some vehicles in February. We went back the end of April and asked for him because there was no pressure to buy. He did a fantastic job and we were able to get the entire transaction completed within 2.5 hrs. More
Other Employees Tagged: Pierre Evans
April 15, 2017
Great car buying experience We recently purchased a Subaru Crosstrek with the help of Tom Darby. We love the car and would really appreciate how easy Darby and the rest of the st We recently purchased a Subaru Crosstrek with the help of Tom Darby. We love the car and would really appreciate how easy Darby and the rest of the staff made the process. Thanks guys! More
April 05, 2017
Amazing experience Forget what you think it's like to buy a car if you are. No hard sell, no guilt! Just great honest people that want to put you in the vehicle for you. Forget what you think it's like to buy a car if you are. No hard sell, no guilt! Just great honest people that want to put you in the vehicle for you. I wasn't even buying a Suburu and they still treated me awesome! I want to buy all my cars from this dealer, especially from Darby! These guys really know how to do it right! More
Other Employees Tagged: Pierre Evans
April 01, 2017
Tom Darby I just bought a new Subaru Forester at Chandler Subaru. My salesman was Tom Darby. He was great to work with! He is a fun person and made the buyin I just bought a new Subaru Forester at Chandler Subaru. My salesman was Tom Darby. He was great to work with! He is a fun person and made the buying process easy. I would highly recommend him to buy a car from. More
March 31, 2017
Different experience Always dread looking at cars, between past experiences and the stories you hear. I had very low expectations and walked on the lot guarded. Then, I Always dread looking at cars, between past experiences and the stories you hear. I had very low expectations and walked on the lot guarded. Then, I was welcomed by Darby! He was very warm and welcoming with a big smile and handshake. From that moment on, this was the type of experience and customer service that one expects from a five star restaurant! Darby is knowledgeable and a family man. By the end I felt I had just made a new friend, I forgot this was "supposed" to be painful! Was definitely a pleasure and would recommend to anyone and everyone to go to Subaru Superstore and ask for Darby! More
Other Employees Tagged: Pierre Evans, Mark Harper
March 31, 2017
Darby was awesome and made the purchase of my new vehicle as painless as it could be! Very friendly, great product knowledge, and made us feel at home! Mr. Harper was and made the purchase of my new vehicle as painless as it could be! Very friendly, great product knowledge, and made us feel at home! Mr. Harper was very friendly and made negotiating easy! More
Other Employees Tagged: Brent Beck , Mark Harper