Thomas Darby | Page 53

2018 Subaru Outback experience with Tom Darby We went to Subaru Superstore of Chandler AZ to look at and learn more about Subarus. Tom Darby, our sales associate, was extremely patient, courteous We went to Subaru Superstore of Chandler AZ to look at and learn more about Subarus. Tom Darby, our sales associate, was extremely patient, courteous and attentive as well as discerning of our needs. He helped us thru the various models to ultimately select the ideal Subaru vehicle for us along with the options we needed. Tom is super knowledgeable about the Subaru product line and the options and services offered by Subaru. I highly recommend Tom Darby to anyone who is searching for a new vehicle. He is very knowledgeable, honorable and trustworthy. He will serve you well. More

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This Family Puts Their Money Where Their Mouth Is These guys talk about being family owned and what it means but you dont understand until you've given them a chance to help you out. Tom feels like a These guys talk about being family owned and what it means but you dont understand until you've given them a chance to help you out. Tom feels like a good friend from the start and Gregg shoots you straight and makes sure you leave in the car you want. These guys are here to make money let's not kid ourselves, but they will give as much back your way as they can. NO PRESSURE NO SALESPEOPLE THESE GUYS ARE IN THE BUSINESS OF BUILDING RELATIONSHIPS NOT BURYING PEOPLE IN CARS. If you dont go see Tom for your next Subaru you're doing it wrong! More

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Used Tribeca Tom was awesome. Very helpful and even adjusted his schedule to make sure we were able to see it again before buying. Would highly recommend. Tom was awesome. Very helpful and even adjusted his schedule to make sure we were able to see it again before buying. Would highly recommend. More

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New Impreza! I walked into the Subaru dealership on a whim where I met Thomas. We talked about all my options and decided on leasing a new Impreza. Very pleasant I walked into the Subaru dealership on a whim where I met Thomas. We talked about all my options and decided on leasing a new Impreza. Very pleasant experience! More

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Darby was super helpful, knowledgeable and friendly My husband and I had such a great experience buying my new car. Darby really went into detail with all the vehicles we looked at and really listened t My husband and I had such a great experience buying my new car. Darby really went into detail with all the vehicles we looked at and really listened to what we wanted. I originally didn't plan on buying so quickly and had a few other cars that I wanted to look at, but I ended up loving the Forester so much that we bought it the same day. Thank you Darby and Subaru for making our experience in car buying actually fun!!! More

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Excellent Customer Service Tom made easy for us to find the car that met our needs at a fair price with no pressure or heavy sell tactics. I will be working with Tom and this d Tom made easy for us to find the car that met our needs at a fair price with no pressure or heavy sell tactics. I will be working with Tom and this dealership again in the future. More

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Great Experience I have history had very negative experiences with car purchases, but my wife and I were pleasantly surprised with our experience with Darby at Subaru I have history had very negative experiences with car purchases, but my wife and I were pleasantly surprised with our experience with Darby at Subaru Superstore. He was friendly and knowledgeable and not at all what you think of when you think of the stereotypical "car salesman." I'd highly recommend both Darby and Subaru Superstore for anyone looking for a new car. More

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The experience was like buying a luxury brand car Was amazing with my elderly mother, that requires lots of patience. It was the best car buying experience I have ever had. The finance guy, Joseph Nie Was amazing with my elderly mother, that requires lots of patience. It was the best car buying experience I have ever had. The finance guy, Joseph Nieves was great too! Everyone was really nice and polite. It didn’t feel like I was at a car dealership at all. It was night and day from the place in Phoenix. It was worth the drive! Thomas was great, definitely recommend him to anyone. More

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Tom Darby is a pleasure to work with! My experience with salesperson Tom Darby was excellent. He was extremely knowledgeable about the crosstrek I was interested in and urged me to take My experience with salesperson Tom Darby was excellent. He was extremely knowledgeable about the crosstrek I was interested in and urged me to take a test drive so he could demonstrate all the features. I felt like Tom treated me fairly and it was nice that he didn't pass me off to the manager or anyone else to complete the deal when we were in negotiations. I heartily recommend Tom and Chandler Subaru. More

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Great Experience We have purchased several cars over the years and beyond a doubt this was the best experience we have ever had. We met Tom Darby at the Phoenix car sh We have purchased several cars over the years and beyond a doubt this was the best experience we have ever had. We met Tom Darby at the Phoenix car show in November, 2017. We were interested only in the 2018 Outback and he focused on that car. He was very knowledgeable and showed us all the bells and whistles available. We went to the dealership to meet with Tom for further info and a test drive but unfortunately he was taken ill and we continued with his co-worker Ron Lundberg. The great experience we had with Tom continued with Ron. The process was thorough without being tedious. We were shown different Outback options and took a test drive. We decided on the Limited model with all the safety features that we were expecting while staying within our budget. It took a little over a week to deliver and dealer prep our new "Baby" but was well worth the wait. The time and effort put into our purchase by Tom and Ron was exceptional. The delivery was handled by Danielle who answered all of our questions and concerns while showing us how all buttons and levers worked. We love our new car and we love the Subaru Superstore. We would recommend this dealership to anyone looking for exceptional service and assistance in the purchase of the car of your dreams. More

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