Born and raised just outside of Pittsburgh, Pa. My wife, Kristen and I moved out to AZ over 11 years ago and together we have a beautiful little girl, Aislyn. When not at work, I like watching my hometown Steelers and Penguin games, or a quiet night at home with my family. I also enjoy taking my family on outdoor adventures (hiking, fishing, and camping) enjoying our beautiful, sunny state in either of our Subarus. I also enjoy taking my daughter to her favorite spots (the Zoo, Odysea, etc.) I have been in the Auto industry for over 10 years, and have been with Subaru for the past 9. It’s a brand I love and believe in and find it easy to stand behind(I own two myself!) I take pride in providing a GREAT customer experience helping to get them into the car they want! I encourage and invite you to read about some of those experiences here!
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
13 yrs, 10 mos
Specialties & Trainings
Subaru Certified
599 Reviews
Write a Review599 Reviews of Thomas Darby
December 17, 2017
Pretty much painless! I dropped into the dealership and was met by Tom Darby. He took time to explain the many features of Subaru vehicles, since I had never owned or drive I dropped into the dealership and was met by Tom Darby. He took time to explain the many features of Subaru vehicles, since I had never owned or driven one. We test drove an Outback and a Legacy that day. A few days later, after I had contacted the Costco Auto Program, we returned and test drove a certified pre-owned Crosstour and Outback. After much discussion amongst ourselves and with Tom, we purchased a 2018 Outback from their inventory. Tom was personable, knowledgeable, and patient throughout the process. He made a normally unpleasant task very smooth and uncomplicated. More
Other Employees Tagged: Joseph Nieves
December 16, 2017
Awesome car buying experience Had a wonderful experience in finding my first new car. Learned lots about the car and it's features and found a good deal for me. Had a wonderful experience in finding my first new car. Learned lots about the car and it's features and found a good deal for me. More
December 13, 2017
Best car buying experience ever! Darby was friendly,knowledgeable and efficient. This was seriously the best car shopping experience I have had in my lifetime. I will DEFINITELY refer Darby was friendly,knowledgeable and efficient. This was seriously the best car shopping experience I have had in my lifetime. I will DEFINITELY refer friends and family to this location and I love my new car!! More
December 05, 2017
Amazing experience! Best experience I’ve ever had at a dealership hands down. I brought my mom to the dealership already having met Darby and knowing that he would be abl Best experience I’ve ever had at a dealership hands down. I brought my mom to the dealership already having met Darby and knowing that he would be able to take care of us. We were in and out in a short period of time and my mom is so happy with her new car. The dealership is family friendly and highly accommodating! I wouldn’t go anywhere else for a car and I hope to be purchasing myself a new car from them as well very soon. More
November 27, 2017
Buying my Daughter's First Subaru Everyone was genuinely nice, helpful, and good-natured. We felt valued and respected even when we did not seem interested the first time we had gone t Everyone was genuinely nice, helpful, and good-natured. We felt valued and respected even when we did not seem interested the first time we had gone to the dealership. It was an outstanding experience. More
Other Employees Tagged: Marc Dicino
November 26, 2017
The best car shopping experience for me so far Darby has made this experience as smooth and enjoyable as it can be. Definitely ask for this guy. He's incredibly nice, patient, and knowledgeable. So Darby has made this experience as smooth and enjoyable as it can be. Definitely ask for this guy. He's incredibly nice, patient, and knowledgeable. So grateful for having such a helpful agent! More
November 26, 2017
Wonderful experience I came in with my family to Subaru Superstore of Chandler after visiting a couple of other dealerships that day, and our experience elsewhere was a li I came in with my family to Subaru Superstore of Chandler after visiting a couple of other dealerships that day, and our experience elsewhere was a little uncomfortable because some dealers came off as a tad bit aggressive. In this dealership on the other hand, we were put right at ease by the down-to-earth and balanced attitude of agent Tom Darby. We were incredibly delighted to have him walk us through the whole process. We didn't feel pressured in any way, and engaging with someone so cheerful and funny made the experience terrific! More
November 25, 2017
Outstanding Service! I custom ordered my WRX STI in August. The initial sales person left the company before I took delivery but took the time to notify me that Tom was go I custom ordered my WRX STI in August. The initial sales person left the company before I took delivery but took the time to notify me that Tom was going to take lead point on the sale. The vehicle arrived about 4 weeks earlier than initially expected, Tom was patient while I was in process of selling my Lexus privately. When I finally came in to purchase the vehicle it was quick and easy with paperwork and financing. I can honestly say I spent about 2 total hours at the dealership before driving off in my new 2018 Subaru WRX STI. I am thoroughly pleased with the level of service I received at Subaru Superstore of Chandler. Thank you! More
November 20, 2017
Wonderful No pressure. Everyone pleasant,friendly and helpful. Tom Darby our salesman went above and beyond to be helpful and was very knowledgeable about the No pressure. Everyone pleasant,friendly and helpful. Tom Darby our salesman went above and beyond to be helpful and was very knowledgeable about the vehicle we were interested in. It was a pleasure to do business with Subaru Superstore of Chandler. You will be highly recommended to family and friends. Thank you again for an amazing experience buying a car. More
Other Employees Tagged: Brent Beck , Karen Cain
November 19, 2017
Great experience and really great salesman. We loved Darby. He kept me in the loop at every part of creating the car I wanted. No pressure and he felt like dealing with a family member. I would We loved Darby. He kept me in the loop at every part of creating the car I wanted. No pressure and he felt like dealing with a family member. I would highly recommend him. The dealership was great too. Zero complaints. It was a pleasant buying experience. More
Other Employees Tagged: Joseph Nieves

