Thomas Gernhart | Page 20

Thomas Gernhart listened attentively to my concern about reports of random braking on Honda CRVs, specifically my 2018 CRV and the recent experience I had with the BRAKE waring light initiating for no reaso reports of random braking on Honda CRVs, specifically my 2018 CRV and the recent experience I had with the BRAKE waring light initiating for no reason. He agreed to run a diagnostic and nothing was noted. He assured me my vehicle was safe to drive and he would feel safe driving his children in my 2018 CRV. Tom explained that currently Honda has not issued a way to fix the random breaking problem. More

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As always, these guys do a great job and deliver on time. and they do a great job of telling me what they’re going to do and if there’s any cost above my warranty. and they do a great job of telling me what they’re going to do and if there’s any cost above my warranty. More

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This is the second time in a month that I've had a nail in my tire due to all of the construction in Tampa but Tom Gernhart in the service department was a gem! He was courteous, efficient and eager to as in my tire due to all of the construction in Tampa but Tom Gernhart in the service department was a gem! He was courteous, efficient and eager to assist each time I brought my car in! More

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I truly appreciate his customer service, he knows how to explain to the customer. Thank you. explain to the customer. Thank you. More

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Excellent service! Friendly personnel. I went to the appointment and they immediately took care of me. I went back for a question and they respond immediately. Great jo Friendly personnel. I went to the appointment and they immediately took care of me. I went back for a question and they respond immediately. Great job! More

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I always enjoy going to this dealership. Spoke with my salesperson James Kirk and our finance manager Chris Shotwell during the visit. Went to the dealership for a open recall, hood latch re Spoke with my salesperson James Kirk and our finance manager Chris Shotwell during the visit. Went to the dealership for a open recall, hood latch replacement on my 2020 Honda Ridgeline. Tom Gernhart got me in and out in record time even thought I did not have an appointment! More

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Excellent service and a smooth experience. I was very impressed by Tom Genhart, my service advisor. I was very impressed by Tom Genhart, my service advisor. More

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Tom worked very efficiently to get my car done in a timely manner and I appreciate that timely manner and I appreciate that More

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This dealership took care of me after I had a terrible experience at the Wesley Chapel Honda. I appreciate everything they have done. They did not have to take on a problem that I could not get resolved a experience at the Wesley Chapel Honda. I appreciate everything they have done. They did not have to take on a problem that I could not get resolved at my local dealership but they did. I will spend the extra travel time to get my car done the right way. More

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We had an appointment Tuesday , Jan 24th for a maintenance check up on our Honda CRV. Thomas Gernhart , our service advisor was extremely pleasant and helpful during our visit and had our car rea maintenance check up on our Honda CRV. Thomas Gernhart , our service advisor was extremely pleasant and helpful during our visit and had our car ready before the estimated time. More

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