Thomas Haley | Page 3

• Thanks to Tom Haley, this was the first time that we did not dread the purchase of a car. Everyone should have the trustworthy gracious manner and personality that he does! His professional demeanor ind did not dread the purchase of a car. Everyone should have the trustworthy gracious manner and personality that he does! His professional demeanor indicated that his number one concern was treating with us with patience and respect during a particularly important process. His technical knowledge about the cars was outstanding. He provided in-depth explanations every function of the vehicle including the latest advances in safety and technology. He attended to every detail, including pairing our phones and programing our preferences. Tom’s goal was to ensure a deal in our favor, without pressure and treating us like professional business associates without any “games.” He responded immediately to our questions and accommodating our schedules, making the process easy. Unlike other car purchases, the final price was exactly as negotiated, with no surprises. We enjoyed our time at the dealership and cannot offer a higher recommendation to work with Tom and his associates! More

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Absolutely wonderful service all around. Very respectful and responsive team as a whole. Tom (salesman) and Josh (financial manager) were amazingly helpful and made each of their respective Very respectful and responsive team as a whole. Tom (salesman) and Josh (financial manager) were amazingly helpful and made each of their respective aspects for the car buying process go smoothly for me. More

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Heritage made the process easy and enjoyable. Everyone I worked with was great. William and Tom are both super knowledgable and responsive. I've never worked with a dealership that made buying a Everyone I worked with was great. William and Tom are both super knowledgable and responsive. I've never worked with a dealership that made buying a car any easier than Heritage, we'll be back. More

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Tom in sales departmemt and Richie and Josh Jones on finance were so helpful and so kind. finance were so helpful and so kind. More

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Tom Haley helped me find the perfect Outback! He made the process simple, was super knowledgeable about what features each vehicle had, and was a pleasure to work with. My family and I would abso He made the process simple, was super knowledgeable about what features each vehicle had, and was a pleasure to work with. My family and I would absolutely buy another car from him, and from Heritage Subaru Owings Mills. More

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Finally got title for car you and Tom were great. Tom is good salesman he’s a keeper. Nice meeting you both take care. Tom is good salesman he’s a keeper. Nice meeting you both take care. More

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I worked with Tom Haley and Josh Jones and they were both fantastic. They were very knowledgeable, pleasant, and polite. Neither was pushy about the products but explain them very well. I am delighted with m fantastic. They were very knowledgeable, pleasant, and polite. Neither was pushy about the products but explain them very well. I am delighted with my new car and would absolutely recommend this dealership to my friends. You are very lucky to have them working for you. More

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Recently had the pleasure of working with Santos, Tom, and Josh at Heritage Subaru. The experience was professional, thorough and friendly. It wasn’t at all high pressure and any questions I had were answ and Josh at Heritage Subaru. The experience was professional, thorough and friendly. It wasn’t at all high pressure and any questions I had were answered completely. More

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Tom and Josh were great to work with. They explained everything thoroughly and got us out the door with the car we wanted quickly. Thanks for making the process so painless! They explained everything thoroughly and got us out the door with the car we wanted quickly. Thanks for making the process so painless! More

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Tom and Josh were very helpful and made purchase easy. Would use again if needed. Would use again if needed. More

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