Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Thomas Horton
Refer Me
Thomas Horton | Page 2
Service Advisor
Garber Randall Buick GMC
5375 Thomas Road
Canandaigua , NY 14424
34 Reviews
34 Reviews
Write a Review
34 Reviews of Thomas Horton
February 23, 2024
I had molded assist steps (running boards) installed on my 2024 Enclave. Cost was over $950.00 including installation. I can honestly say these steps are totally useless. They look nice but have no practic my 2024 Enclave. Cost was over $950.00 including installation. I can honestly say these steps are totally useless. They look nice but have no practical use at all. If I can get them removed for nothing I would do it. No fault of the service department but BUICK totally missed the boat on this one. They only make it harder to enter and exit the vehicle now. I sent a letter to Buick also. GRRRRRRR!! More
by RB156
Verified Customer
Helpful 
February 21, 2024
Nice work! Very pleased with the outcome and done in a timely manner. Definitely would recommend Very pleased with the outcome and done in a timely manner. Definitely would recommend More
by t85j16
Other Employees Tagged: Michael Penna
February 07, 2024
Great service! I wouldn’t have my vehicle serviced anywhere else. Employees are very accommodating. I wouldn’t have my vehicle serviced anywhere else. Employees are very accommodating. More
by BUELL564
Other Employees Tagged: Dave Gordon, Kirk Strickland, Michael Penna
January 25, 2024
Garber Randall service has been the go to service for our Cadi xt4 and our GMC Canyon and even other vehicles NOT purchased there. It does not matter. They are always polite, proficient, professional and w Cadi xt4 and our GMC Canyon and even other vehicles NOT purchased there. It does not matter. They are always polite, proficient, professional and we always are in and out in a timely manner. More
by ESY1947
January 23, 2024
The service was done efficiently and in a timely manner I have been going to Randall for years they never disappoint have been going to Randall for years they never disappoint More
by JHARVEY100
Other Employees Tagged: Dave Gordon, Kirk Strickland, Michael Penna
January 18, 2024
They are genuinely concerned about their patrons and their cars and try to provide the best service possible their cars and try to provide the best service possible More
by david@moxielighting.com
Other Employees Tagged: Alexandra Farnsworth, Sean Carroll, Kirk Strickland, Michael Penna, Benjamin Tomion , Dimitri Axelrod
January 13, 2024
Always accommodating and helpful. I really appreciate the waiting area and when waiting for service - the job is almost always done in the timeframe quoted. I really appreciate the waiting area and when waiting for service - the job is almost always done in the timeframe quoted. More
by JE1MA
December 30, 2023
Great people always doing great work. Very knowledgeable, getting the work done right the first time. Very knowledgeable, getting the work done right the first time. More
by BIGCHOO1
Other Employees Tagged: Michael Penna
December 29, 2023
Poor customer service, as a Cadillac customer for 10 plus years we have never experienced the poor level of service as we have with the purchase and maintenance of this vehicle. Not the way Randall ran plus years we have never experienced the poor level of service as we have with the purchase and maintenance of this vehicle. Not the way Randall ran things! Very disappointing! More
by FARRELLLANDSCAPE
Other Employees Tagged: Mathew Thomas, Dmitiry Akselrod
Dealership Inventory (193 Vehicles)
