Thomas Maxfield

I recently had a great experience at Acura of Westchester and wanted to give a special shout-out to Tom Maxfield, the concierge. Tom is truly wonderful, professional, helpful, and incredibly understanding. I and wanted to give a special shout-out to Tom Maxfield, the concierge. Tom is truly wonderful, professional, helpful, and incredibly understanding. I came in because my check engine light had come on, and I’m so grateful that Tom and the service team were able to diagnose and fix the issue in a timely manner. They also went above and beyond by taking care of a rear light that wasn’t working. Thank you, Tom, and thank you to everyone at Acura of Westchester for keeping my car running smoothly and safely. Your excellent service is truly appreciated! More

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Tom Maxfield is the absolute best! !! He goes well out of his way beyond the call of duty. !! He goes well out of his way beyond the call of duty. More

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I have been a customer of Acura of Westchester for many years. I’ll recommend this dealer to anyone and also to Thomas Maxfield. Mr. Maxfield is very professional and takes care of his customers with res years. I’ll recommend this dealer to anyone and also to Thomas Maxfield. Mr. Maxfield is very professional and takes care of his customers with respect and kindness. I’m very happy with the treatment that I get from everyone. More

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Excellent Quality Of Service,Great Customer Service,I Would Not Hesitate To Refer Anyone To My Service Advisor Thomas Maxfield,Very Nice Person Soft Spoken Keep You Up To Date On Everything About Your Ve Would Not Hesitate To Refer Anyone To My Service Advisor Thomas Maxfield,Very Nice Person Soft Spoken Keep You Up To Date On Everything About Your Vehicle More

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I have been a loyal customer of Acura of Westchester for over 10 years, and I can confidently say that the experience has only gotten better with time. From the moment I first walked into their showroom, I over 10 years, and I can confidently say that the experience has only gotten better with time. From the moment I first walked into their showroom, I was greeted with professionalism, honesty, and a genuine commitment to customer care. What truly sets this dealership apart is their unwavering consistency in delivering exceptional service, year after year. Whether it’s purchasing a vehicle, scheduling a service appointment, or coming in for routine maintenance, the entire process at Acura of Westchester is seamless, transparent, and customer-focused. The staff goes above and beyond to ensure that every question is answered, every detail is covered, and every customer leaves feeling valued. The heart and soul of my experience, however, has been Frankie. For over a decade, Frankie has been my trusted service advisor, and he has never once missed a beat when it comes to supporting me and my vehicle. He is incredibly knowledgeable, personable, and reliable—always ready to explain services, offer honest advice, and make sure my car gets exactly what it needs. Frankie’s attention to detail and dedication to his customers are truly remarkable, and I can’t thank him enough for the peace of mind he’s given me over the years. Each year, the service at Acura of Westchester continues to improve. They invest in the latest technology, uphold the highest standards of quality, and maintain a team of professionals who truly care. From the warm welcome at the front desk to the skilled technicians in the garage, the entire staff works together to provide a five-star experience every time. Thanks to Frankie and the amazing team at Acura of Westchester, I never have to stress about my vehicle. Whether it’s routine maintenance, major repairs, or just checking in, I know I’m in good hands. If you’re looking for a dealership that delivers exceptional service, expert care, and a team that treats you like family, Acura of Westchester is second to none. Ten years strong—and I’m still just as impressed as the day I started. More

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Service was amazing. Tom was clear and took care of everything. From the phone call to drop off and pick up we were in communication. Text and phone call when I was confu Tom was clear and took care of everything. From the phone call to drop off and pick up we were in communication. Text and phone call when I was confused. More

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I have leased 5 Acuras & have always been very happy with the cars & the service at Acura of Westchester. This past week Sal was great with servicing my RDX . In the past Tom had also been great when I have the cars & the service at Acura of Westchester. This past week Sal was great with servicing my RDX . In the past Tom had also been great when I have had my car serviced. Would highly recommend Acura of Westchester for buying, leasing, service. More

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Brianna is the reason I come to Acura. She is very professional and personable. She makes sure all details are taken care of and gives me a feeling of confidence that I’m not being taken She is very professional and personable. She makes sure all details are taken care of and gives me a feeling of confidence that I’m not being taken for a ride! More

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I was in the market for a late-model Acura Integra A-Spec with Tech MT. I found one on Acura of Westchester’s website. I went in the next day and was introduced to Mike Gerard, who showed me the car, gave a with Tech MT. I found one on Acura of Westchester’s website. I went in the next day and was introduced to Mike Gerard, who showed me the car, gave a thorough review of the features, and let me test drive the vehicle. I fell in love with the Integra and left a deposit because I had to go to work shortly after my test drive. Mike, the sales and finance manager, followed up as promised and delivered the most professional and courteous service experience from start to delivery. I am now the happy owner and driver of my Integra. I love the butter-soft manual transmission and engaging driving experience I get every time I am behind the wheel of my Integra. I highly recommend Acura of Westchester to anyone in the market for an Acura. More

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Tom always is professional and pleasant to deal with when servicing my TLX type s. servicing my TLX type s. More

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