Thomas Maxfield
Thomas Maxfield at Acura of Westchester
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Thomas Maxfield

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Thomas Maxfield

April 24, 2025

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Employee Rating

I have been a loyal customer of Acura of Westchester for over 10 years, and I can confidently say that the experience has only gotten better with time. From the moment I first walked into their showroom, I More

by akuaeb
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Diane Djonovic , Frank Ferraro

Apr 28, 2025

Acura of Westchester responded

We're grateful for your ongoing trust over the years. It's wonderful to know you value our team's service and dedication, especially in vehicle care and maintenance. We aim to keep providing the exceptional experiences you've always enjoyed with us at Acura of Westchester.

April 23, 2025

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Service was amazing. Tom was clear and took care of everything. From the phone call to drop off and pick up we were in communication. Text and phone call when I was confu More

by Roro
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Nicholas Ramunto

Apr 28, 2025

Acura of Westchester responded

Thank you for sharing your experience with us. We're glad to hear everything went smoothly and our team provided great service. Take care, and we appreciate your feedback at Acura of Westchester.

April 18, 2025

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Employee Rating

I have leased 5 Acuras & have always been very happy with the cars & the service at Acura of Westchester. This past week Sal was great with servicing my RDX . In the past Tom had also been great when I have More

by maryriddle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sal Gambitta

Apr 21, 2025

Acura of Westchester responded

Thank you for your continued trust in Acura of Westchester and for recommending us. We're glad to hear that our team consistently provided excellent service on your RDX leasing journey.

April 12, 2025

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Employee Rating

Brianna is the reason I come to Acura. She is very professional and personable. She makes sure all details are taken care of and gives me a feeling of confidence that I’m not being taken More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo , JJ was very helpful with showing me the new features of the car. He was extremely patient with a no tech guy like me!

Apr 14, 2025

Acura of Westchester responded

Thank you for your kind words about our team at Acura of Westchester. We’re glad to hear that we continue to earn your trust and confidence.

April 11, 2025

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Employee Rating

I was in the market for a late-model Acura Integra A-Spec with Tech MT. I found one on Acura of Westchester’s website. I went in the next day and was introduced to Mike Gerard, who showed me the car, gave a More

by Dr.ivan.cornejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Acura of Westchester responded

Congratulations on your new Acura Integra A–Spec with Tech MT. We’re pleased to hear about your great experience with our team and the vehicle’s performance. Thank you for recommending Acura of Westchester—we appreciate it.

April 04, 2025

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Tom always is professional and pleasant to deal with when servicing my TLX type s. More

by wreyes22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Andre Santana

Apr 07, 2025

Acura of Westchester responded

We greatly appreciate your kind words about our team's professionalism at Acura of Westchester. Take care and drive safely!

March 31, 2025

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Great team. They put a lot of care into their work. They make sure that all issues are resolved. Highly recommend! Tom was great!! More

by Joannabayn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 02, 2025

Acura of Westchester responded

We're delighted to know you had a positive experience. We appreciate your high recommendation for us at Acura of Westchester.

March 29, 2025

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Excellent Service - Highly Recommend! My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. More

by svngrce07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Acura of Westchester responded

Thank you for recommending Acura of Westchester. Our team is committed to delivering quality service, and we're glad your car is now in excellent shape.

March 08, 2025

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Employee Rating

I have been using this dealership for more than 20 years . Alex is professional and courteous . More importantly is your service department. Tom Maxfield is the best. 🌟🌟🌟🌟🌟 More

by joannecarcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Acura of Westchester responded

Thank you for being a loyal customer of Acura of Westchester. It’s great to hear positive feedback about our team and service department. We appreciate your support over the years.

November 18, 2024

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Employee Rating

Brianna is so professional ,courteous and always willing to listen to your needs. She is always willing to try to get the best deal for the client. More

by Levocem
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo

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