Thomas Maxfield

I am currently in my fourth Acura from Acura Westchester. Everyone this dealership is top notch. I’ve always been treated with the utmost respect. Tom Maxfield has been my Service Advisor since day one. Everyone this dealership is top notch. I’ve always been treated with the utmost respect. Tom Maxfield has been my Service Advisor since day one. Every time I’ve been in for service, Tom goes the extra mile to make sure everything is explained clearly and he always gets my car finished earlier than I anticipated. Thank you Tom! More

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My experience is always a great one Tom always takes the time to resolve any issues with my vehicle very pleased with the service. His patience and understanding is appreciated. Thank you for team at hand time to resolve any issues with my vehicle very pleased with the service. His patience and understanding is appreciated. Thank you for team at hand. More

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Great service Ton took the time out to explain everything that needed to be done to my vehicle everything that needed to be done to my vehicle More

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Great service! I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have an I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have and recommends servicing needs for my ILX. I have complete confidence in Tom and appreciate the time and effort he takes during each service appointment. More

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Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for scheduling and provides the best customer service. More

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Great customer service! !! I have been going there for 10 years and my car never had any problems !! I have been going there for 10 years and my car never had any problems More

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Tom Maxwell was always my service rep for many many years. I have been leading with Acura of Westchester since 1997, and when Tom wasn’t there for a few years, I was very upset because nobody else trea years. I have been leading with Acura of Westchester since 1997, and when Tom wasn’t there for a few years, I was very upset because nobody else treated me with respect and courteousness than him. I was so happy he’s back. He’s the best rep and knows the business and how to talk to and handle people in all situations. He knows what customer service means! More

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Tom is the best. He alwasys goes above and beyond. His customer service is impeccable. He alwasys goes above and beyond. His customer service is impeccable. More

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They have great service . They have a great team. They handled time constraints perfectly . Very professional They have a great team. They handled time constraints perfectly . Very professional More

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The service is always great and Tom is always a pleasure to work with. And very accommodating to work with. And very accommodating More

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