Thomas Maxfield | Page 9

Acura of Westchester responded

Dear Carol A., thank you for sharing your positive experience with us at Acura of Westchester. We're thrilled to hear that you feel like part of our family and that we take good care of you. Providing exceptional customer service is our priority, and we're glad that we've been able to create such a welcoming and supportive environment for you. We appreciate your kind words and your loyalty. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we look forward to serving you again in the future.

Acura of Westchester responded

Thank you for choosing our dealership for your automotive needs for over 25 years. We're thrilled to hear that you've had such a positive experience with our team and that you always feel warmly welcomed. We appreciate your kind words about Brianna, who is always happy to help with a smile on her face. Providing exceptional service is our top priority, and we're delighted to hear that we've delivered on that promise. Thank you for being a loyal customer and for trusting us with your car buying and servicing needs. We look forward to serving you for many years to come

Acura of Westchester responded

Thank you for your feedback. We're so glad to hear that you've been with us for 15 years and that you've had such a positive experience with our sales rep, Brianna Tozzo. We pride ourselves on providing excellent customer service and it's great to know that we were successful in doing so. Thank you for choosing Acura and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your loyalty to Acura!

Acura of Westchester responded

Thank you for your feedback. We're happy to hear that you had a great experience working with Matt. It's great to know that he was able to walk you through every aspect of the vehicle and its features and thoroughly answer all of your questions and concerns. At our dealership, we prioritize customer satisfaction and strive to provide excellent service, and we're glad to hear that Matt was able to meet your expectations. We appreciate your loyalty and look forward to serving you again in the future. Thank you for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your business.

Acura of Westchester responded

Response: Thank you for your feedback. We're thrilled to hear that you've been leasing cars with Acura of Westchester for the past 15 years and that you've never had any issues when leasing. We appreciate your loyalty and are happy to hear that everyone has always been a pleasure to deal with. We're also pleased to hear that Brianna has been going above and beyond to help you with your past 2 leases. We pride ourselves on delivering exceptional customer service and it's great to know that we were successful in doing so with you. Thank you for choosing our dealership and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future. Thanks again for your business and for your kind words about our dealership and staff, especially Brianna.

Acura of Westchester responded

Dear Steve Rogers -- Our staff is thrilled to read that you had such a thoughtful appointment with our dealership. I appreciate your submitting this kind feedback on DealerRater. Thank you for your business.

Bills985 responded

Great bunch of people and good to see Johnny lee again. Long time no see. Tom Maxfield always waiting to respond to your issues and above all, the sales people are great and can't help enough.Thanks Matt! Thanks all!

Acura of Westchester responded

Washingtonjhernandez, thank you for taking the time to leave a wonderful review and kind words. We're so glad to hear that your experience working with us was worthy of 5-stars! Please don't hesitate to reach out if there is anything else we can do for you. Clientrelations@acuraofwestchester.com