Thomas Maxfield | Page 3

Acura of Westchester responded

Thank you, Kim, for your great feedback and five-star rating. We are delighted to learn our Sales Team was pleasant to work with and knowledgeable about the vehicle you were interested in. We value your business with Acura of Westchester, and congratulations on your new 2023 MDX Sport!

Acura of Westchester responded

Hello, thank you for sharing your kind review. We are glad to learn you had a pleasant experience from start to finish. We appreciate you choosing Acura of Westchester and hope to see you again in the future.

Acura of Westchester responded

Thank you for your kind words about Brianna Tozzo and Zack! We are delighted to hear that they both gave you the ultimate buying experience and that they were both extremely professional, affable, and easy to talk to. We appreciate your positive review and feedback and are proud to have them as part of the Acura of Westchester team. We strive to provide the best customer service and it's great to hear that we have been able to meet your expectations.

Acura of Westchester responded

Thank you, Erorer2, for your continued trust in Acura of Westchester! We're delighted to hear that Sal Gamblitta, our service advisor, has consistently provided you with excellent service over the years. We pride ourselves on being honest, accommodating, and friendly, and it's great to know that Sal has met your expectations. We appreciate your kind words and look forward to continuing to provide you with top-notch service in the future.

Acura of Westchester responded

Dear Carol A., thank you for sharing your positive experience with us at Acura of Westchester. We're thrilled to hear that you feel like part of our family and that we take good care of you. Providing exceptional customer service is our priority, and we're glad that we've been able to create such a welcoming and supportive environment for you. We appreciate your kind words and your loyalty. If there's anything else we can do for you, please don't hesitate to let us know. Thank you for choosing us, and we look forward to serving you again in the future.

Acura of Westchester responded

Thank you for choosing our dealership for your automotive needs for over 25 years. We're thrilled to hear that you've had such a positive experience with our team and that you always feel warmly welcomed. We appreciate your kind words about Brianna, who is always happy to help with a smile on her face. Providing exceptional service is our top priority, and we're delighted to hear that we've delivered on that promise. Thank you for being a loyal customer and for trusting us with your car buying and servicing needs. We look forward to serving you for many years to come

Acura of Westchester responded

Thank you for your feedback. We're so glad to hear that you've been with us for 15 years and that you've had such a positive experience with our sales rep, Brianna Tozzo. We pride ourselves on providing excellent customer service and it's great to know that we were successful in doing so. Thank you for choosing Acura and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your loyalty to Acura!

Acura of Westchester responded

Thank you for your feedback. We're happy to hear that you had a great experience working with Matt. It's great to know that he was able to walk you through every aspect of the vehicle and its features and thoroughly answer all of your questions and concerns. At our dealership, we prioritize customer satisfaction and strive to provide excellent service, and we're glad to hear that Matt was able to meet your expectations. We appreciate your loyalty and look forward to serving you again in the future. Thank you for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. Thanks again for your business.

Acura of Westchester responded

Response: Thank you for your feedback. We're thrilled to hear that you've been leasing cars with Acura of Westchester for the past 15 years and that you've never had any issues when leasing. We appreciate your loyalty and are happy to hear that everyone has always been a pleasure to deal with. We're also pleased to hear that Brianna has been going above and beyond to help you with your past 2 leases. We pride ourselves on delivering exceptional customer service and it's great to know that we were successful in doing so with you. Thank you for choosing our dealership and for taking the time to share your positive experience with us. If you have any further feedback or questions, please don't hesitate to reach out. We look forward to continuing to provide you with excellent service in the future. Thanks again for your business and for your kind words about our dealership and staff, especially Brianna.