Thomas Maxfield
Thomas Maxfield at Acura of Westchester

Thomas Maxfield | Page 3

Senior Service Adviser

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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5.0
98 Reviews
5.0

98 Reviews

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98 Reviews of Thomas Maxfield

August 26, 2025

Dealership Rating
Employee Rating

Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched More

by Carrie
Service Price Transparency
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Recommend Dealer
Yes

August 23, 2025

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Great customer service! !! I have been going there for 10 years and my car never had any problems More

by KC
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sal Gambitta

August 10, 2025

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Tom Maxwell was always my service rep for many many years. I have been leading with Acura of Westchester since 1997, and when Tom wasn’t there for a few years, I was very upset because nobody else trea More

by Ivy
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2025

Acura of Westchester responded

We appreciate your feedback on our team's excellent service and we're happy to hear you're satisfied. Always a pleasure serving you at Acura of Westchester. If there's anything more we can do, feel free to get in touch.

August 04, 2025

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Tom is the best. He alwasys goes above and beyond. His customer service is impeccable. More

by Jfizzle2753
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2025

Acura of Westchester responded

We're glad to hear you had such a positive experience with our team at Acura of Westchester. Your feedback on their customer service is truly valued.

July 31, 2025

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They have great service . They have a great team. They handled time constraints perfectly . Very professional More

by Antmazzella11
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Recommend Dealer
Yes

July 07, 2025

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The service is always great and Tom is always a pleasure to work with. And very accommodating More

by Cpeltz.2170
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Recommend Dealer
Yes
Jul 07, 2025

Acura of Westchester responded

Thank you for the kind words. Our team takes pride in providing excellent customer service at Acura of Westchester.

July 05, 2025

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Thorough and trustworthy. They checked my car after another shop said I needed to replace my brakes and tires and found that I didn’t have to replace either. More

by Adey.delbridge
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Acura of Westchester responded

We're glad our team could assist you. Thank you for trusting Acura of Westchester with your vehicle needs.

July 04, 2025

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Employee Rating

Always get professional, courteous, prompt service from Tom Bought my Acura from this dealership and now have 94,000 miles on it 24 years later with little more than annual check -ups. More

by Steve.scheffer
Service Price Transparency
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Recommend Dealer
Yes
Jul 08, 2025

Acura of Westchester responded

We appreciate you sharing your experience with us at Acura of Westchester. It's great to see that the care from our team has kept your Acura running smoothly for many miles and years. Thank you for being such a loyal customer.

June 25, 2025

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Employee Rating

Excellent service! ! Always accommodates my busy schedule to get my car repairs done. Highly recommend service advisor Tom Maxfield. His support, the the service in More

by Mike Q
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Acura of Westchester responded

We're glad to hear that our service and the support you received have been helpful. Acura of Westchester values your loyalty. Thank you for recommending us.

June 20, 2025

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Employee Rating

Your one and only stop if you're buying an Acura. Great experience. Mike in sales is a pleasure to work with. More

by nkaknct
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diane Djonovic, Mike Gerard

Jun 23, 2025

Acura of Westchester responded

Thank you for choosing Acura of Westchester. Our team is glad to have provided a great experience for you. We appreciate your feedback and wish you well.

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