Thomas McCafferty
Thomas McCafferty at Herb Chambers Lexus of Hingham

Thomas McCafferty | Page 18

Lexus Certified Service Consultant

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

5.0
607 Reviews
5.0

607 Reviews

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607 Reviews of Thomas McCafferty

January 19, 2024

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Employee Rating

The Lexus Hingham service tech and advisor did a brilliant job handling changes to my schedule and completed a comprehensive service on time and at a fair price. Service Tech provided video of safe More

by mptilley
Service Price Transparency
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Recommend Dealer
Yes
Jan 19, 2024

Herb Chambers Lexus of Hingham responded

Thanks for the positive feedback! We're glad to know our team at Herb Chambers Lexus of Hingham was able to accommodate your schedule and provide a comprehensive service. Looking forward to seeing you again in the future when needed!

January 15, 2024

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The service, clarity and delivery of all things that mattered were surpassed beyond five stars. If I could give 10 stars, I would. Thank you so much Tom. More

by Dlfog
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Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Lexus of Hingham responded

We're over the moon to know that our service exceeded your expectations at Herb Chambers Lexus of Hingham! Your kind words for Tom and our team are greatly appreciated. Thank you so much, we look forward to serving you again in the future!

January 15, 2024

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Everyone was kind and personable My vehicle was serviced in a timely manner and well cared for. Thanks for the free car wash that was a nice surprise. Overall it was a truly exceptional experienc More

by Pmbrennan1221
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2024

Herb Chambers Lexus of Hingham responded

We're so glad to know you had an exceptional experience at Herb Chambers Lexus of Hingham! It's great that our team was able to provide timely service and a clean car. Thanks for the positive feedback, we appreciate it!

January 09, 2024

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Dealership is wonderful. Tom is very knowledgeable and friendly. Car was washed and cleaned. Had snacks and drinks while waiting More

by donna.worth
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Recommend Dealer
Yes
Jan 10, 2024

Herb Chambers Lexus of Hingham responded

Donna, we're delighted to know you had a great experience at Herb Chambers Lexus of Hingham! It's wonderful that Tom was able to assist and make your visit enjoyable. Thanks for the positive feedback — we appreciate it!

January 06, 2024

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Making appoint was easy and vehicle was delivered at the time it was promised after service was completed More

by None
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Recommend Dealer
Yes
Jan 08, 2024

Herb Chambers Lexus of Hingham responded

We're glad to know that you found our appointment process easy and timely at Herb Chambers Lexus of Hingham. We appreciate your feedback!

January 06, 2024

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Tom is a gentleman and a professional. He is a pleasure to do business with. More

by kate58kevin
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Recommend Dealer
Yes
Jan 08, 2024

Herb Chambers Lexus of Hingham responded

Kate, we are glad to hear that Tom provided excellent service. We will share your kind words. Thank you for choosing Herb Chambers Lexus of Hingham!

December 28, 2023

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I have been a Lexus Customer for over 25 years and appreciate my service Advisor Tom! More

by Mlemoine
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Recommend Dealer
Yes
Dec 28, 2023

Herb Chambers Lexus of Hingham responded

Thank you for being a loyal Herb Chambers Lexus of Hingham customer! We'll make sure your kudos reach Tom. See you next time!

December 28, 2023

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Routine oil change. Nice and easy. Like the video inspection that was sent. Always a pleasure working with Tom McCaffery. More

by Platinumexteriors
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Recommend Dealer
Yes
Dec 28, 2023

Herb Chambers Lexus of Hingham responded

We're glad to know your oil change went smoothly and you enjoyed the video inspection! It's always a pleasure working with valued customers like yourself at Herb Chambers Lexus of Hingham. We'll pass along your kind words to Tom McCaffery.

December 27, 2023

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Mark Hausman is beyond a doubt the most responsive, professional and honest Lexus sales represenatives I have known. Mark is a pleasure to deal with . I say so after purchasing nearly twenty Lexus s More

by lewishorvitz111
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Recommend Dealer
Yes
Dec 28, 2023

Herb Chambers Lexus of Hingham responded

Lew, we're delighted to know that Mark has been able to provide you with such a great experience at Herb Chambers Lexus of Hingham. We appreciate your loyalty and look forward to serving you in the future!

December 27, 2023

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McKee delivers phenomenal customer service . I felt like I was his only customer even though it was very busy at the dealership Mclee provided “legendary customer service “ A+ More

by larry.aftermarket
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Sullivan, Mclee

Dec 27, 2023

Herb Chambers Lexus of Hingham responded

We're so glad to know that you felt well taken care of during your visit, Larry! Our team at Herb Chambers Lexus of Hingham, especially McKee, always strives for legendary customer service. Thanks for the wonderful review!

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