Thomas Napoleone

Used car I purchased was not properly prepared for sale. 2nd key fob did not work and I had to waste a lot of my time to get it fixed. Unacceptable! 2nd key fob did not work and I had to waste a lot of my time to get it fixed. Unacceptable! More

by SLINDORF Verified Customer Verified Customer

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Great service and fast. They were willing to accommodate my traveling situation to the best of their abilities, I really appreciated that!!! They were willing to accommodate my traveling situation to the best of their abilities, I really appreciated that!!! More

by bcobb1015 Verified Customer Verified Customer

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Rodney James Ailes, To date this was the best experience. Rodney exceeded all expectations and was able to provide services that has eluded all previous service techs. This individual is the only experience. Rodney exceeded all expectations and was able to provide services that has eluded all previous service techs. This individual is the only reason I would be willing to return to George Moore Chevrolet. More

by BPITTS0 Verified Customer Verified Customer

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They took my car apart and broke pieces of my drive shaft When I went to get my car the parts were thrown on the floor. And Tom my advisor BOLD FACE TOLD ME HE DO'NOT HAVE TO PUT IT BACK TOGETHER. After be When I went to get my car the parts were thrown on the floor. And Tom my advisor BOLD FACE TOLD ME HE DO'NOT HAVE TO PUT IT BACK TOGETHER. After being paid to do a diagnosis that he said was 400 then he kept my vehicle for 5 days only to tell it it's gonna cost 800 now. I had to pay a tow truck to bring my car to a shop. MY CAR IS STILL NOT PUT BACK TOGETHER 21 DAYS LATER!! UNACCEPTABLE..!! MY CAR DROVE THERE AND NEVER DROVE AGAIN!! IM SEEKING JUSTICE! NEVER BRING YOUR CAR THERE. I ALSO HAD TO REPORT THIS TO THE BBB... More

by AISHAGORDON79 Verified Customer Verified Customer

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Tom Younkers was a pleasure to deal with and was very responsive! I was kept informed. responsive! I was kept informed. More

by willytic Verified Customer Verified Customer

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They did a great job. It was a warranty issue, but they fixed it and now the truck is driving much beter. It was a warranty issue, but they fixed it and now the truck is driving much beter. More

by ben Verified Customer Verified Customer

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I've had great experiences at George Moore. The staff is friendly and helpful and they return phone calls. They are good about noticing oft overlooked and simple but important maintenance items The staff is friendly and helpful and they return phone calls. They are good about noticing oft overlooked and simple but important maintenance items such as windshield wiper replacement. I've had at least on instance where I needed something done rather quickly to prep for an out of town trip and they worked with me to get it done. My truck also gets a nice bath on maintenance day! Thank you, Tom! More

by Storm Verified Customer Verified Customer

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I came in for a service and was assisted by Thomas. He was so kind and funny!! I came in with my feral toddler. Luckily he was given snacks and was quiet. As When my car was done Thomas came out to let He was so kind and funny!! I came in with my feral toddler. Luckily he was given snacks and was quiet. As When my car was done Thomas came out to let me know I was all set and looked around for my baby and asked where’d he go? I acted as if I didn’t come in with a kid and he was in a complete stay of shock!!! Thomas just stood motionless and confused stating “I SWORE YOU CAME IN WITH A CUTE LITTLW BABY” by this time I told Thomas I did come in with a baby but was picked up by my husband half way through my service! He laughed sooo hard!! Good times!! lol More

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Was very unprofessional do not answer the phone they had to pay $460 for our diagnosis fee for them to write two sentences down about my transmission completely gone and are overcharged pricing me for a tra to pay $460 for our diagnosis fee for them to write two sentences down about my transmission completely gone and are overcharged pricing me for a transmission or as M code does not charge a diagnosis fee at all and other places that I call charge like $100 for a diagnosis fee I took my vehicle to this dealership. I bought it there. I always went there to get my oil changed at once. Did they tell me anything was wrong with my transmission or transmission fluid never. More

by Stacey.bush36 Verified Customer Verified Customer

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I had an absolutely outstanding experience at George Moore Chevrolet! From start to finish, everything was smooth, professional, and genuinely pleasant. A huge shoutout to Kevin, my service manager, who Moore Chevrolet! From start to finish, everything was smooth, professional, and genuinely pleasant. A huge shoutout to Kevin, my service manager, who went above and beyond to make sure everything was taken care of. He was knowledgeable, communicative, and truly cared about providing top-notch service. The team at George Moore Chevrolet was friendly, efficient, and made me feel like a valued customer. It's rare to find this level of customer service these days, and I’m extremely grateful for how well everything was handled. More

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