Thomas Napoleone
Thomas Napoleone at George Moore Chevrolet

Thomas Napoleone

Service Advisor

George Moore Chevrolet

10979 Atlantic Boulevard
Jacksonville, FL 32225

4.1
17 Reviews
4.1

17 Reviews

Write a Review

17 Reviews of Thomas Napoleone

July 29, 2025

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Employee Rating

Never pick up the phone had to pay a diagnosis fee of $458 to see what was wrong with my truck for transmission. My truck still drives Ford and backwards detect did not drive my truck. He did not answer More

by Stacey.bush36
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Recommend Dealer
No

July 29, 2025

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Purchase truck there since 2018 never told meI needed to transmission check charge me $453 More

by Stacey.bush36
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Recommend Dealer
No

July 28, 2025

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Was very unprofessional do not answer the phone they had to pay $460 for our diagnosis fee for them to write two sentences down about my transmission completely gone and are overcharged pricing me for a tra More

by Stacey.bush36
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Recommend Dealer
No

July 02, 2025

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I had an absolutely outstanding experience at George Moore Chevrolet! From start to finish, everything was smooth, professional, and genuinely pleasant. A huge shoutout to Kevin, my service manager, who More

by carrasquillo.michael
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Recommend Dealer
Yes

January 25, 2025

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Had an issue with my EV and Kevin and Thomas helped me to all their known capabilities and helped me understand what I need to do for the future and I’m forever grateful More

by clarinetjax
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Keitzer

December 02, 2024

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Nice quality job! Thank you so much. I came without appointment and got service fast and work was done too fast. More

by VIKAVRORA1
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Recommend Dealer
Yes
Dec 10, 2024

George Moore Chevrolet responded

Thank you for the nice review! We look forward to seeing you again. -George Moore Chevrolet

November 18, 2024

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Bryan in service is very respectful and will help you with anything you need in a timely manner, I definitely recommend George Moore service for anyone who needs service on their vehicle, not just Chevy More

by jaybergs213
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Recommend Dealer
Yes
Nov 19, 2024

George Moore Chevrolet responded

Thank you for the review! We are glad to hear that Bryan and our service department took great care of you. -George Moore Chevrolet

September 19, 2024

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Employee Rating

I think you "over estimated" what needed to be done to replace a battery. A $300 job turned into $1500. Now the A/C went out... coincidence? Also... I only paid for someone else's repair.. it's not my ca More

by Hack
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Recommend Dealer
No

September 17, 2024

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Great service, love the complimentary car wash when we go in. Service writers are the best! More

by jancoarsey
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Recommend Dealer
Yes
Sep 20, 2024

George Moore Chevrolet responded

Thank you so much! We really appreciate the nice review. We hope to see you again soon! -George Moore Chevrolet

August 28, 2024

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Employee Rating

Everything was taken care completely. Superb service! A great personality. I would differently recommend to my family and friends. More

by rainezzz62
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Recommend Dealer
Yes
Sep 13, 2024

George Moore Chevrolet responded

Thank you for your review! We're so glad our team provided you with great cstomer service. We hope to see you back -George Moore Chevy

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