Thomas Phelps
Thomas Phelps at Honda of the Avenues

Thomas Phelps | Page 9

Sales Consultant

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
5.0
91 Reviews

23 years later I still love meeting and helping people with their Second largest purchase they probably will ever make. No Presssure!! I just provide them with options that meet their needs and wants, and try to make the experience as easy going and time efficient as possible. So for a refreshing new car buying experience please don’t hesitate to give me a call. Thanks again for letting me work for you and your family.

Dealership Experience

9 yrs, 3 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

5.0

91 Reviews

Write a Review

91 Reviews of Thomas Phelps

November 07, 2019

Dealership Rating
Employee Rating

Awesome person to discuss a deal with. Straight forward and always open to help get the best deal that works for both. He is a great asset for the company. More

by Awesome experience
Recommend Dealer
Yes

October 17, 2019

Dealership Rating
Employee Rating

Quick and Easy Shopping Experience for new Odyssey Thomas and Clay were fantastic to work with, helping me work through the different considerations of new vs. used, as well as selecting the best trim More

by John Doster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Fenwick

June 18, 2019

Dealership Rating
Employee Rating

Great experience Very personal and no pushiness! Thank you Sam And Thomas we really appreciate your personal touch! Thomas Phelps went the extra mile to insure I got t More

by Karenwillettart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

June 11, 2019

Dealership Rating
Employee Rating

First time buying a new car and a great experience. Thomas and Sam helped us out with the car. We exactly knew what we wanted and made a deal before we left Tampa. Thomas arranged a pick up for us from More

by Hsaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Jun 11, 2019

Honda of the Avenues responded

Thank you for the review, and thank you for the business. I will be sure to pass this to the team. Welcome to the Honda family

May 29, 2019

Dealership Rating
Employee Rating

Great experience all the way around! This is not the first and won't be the last car we buy from this dealer. Thomas was great and really helped us work out a great deal. Follow up to b More

by terri r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derrick Gayle

May 23, 2019

Dealership Rating
Employee Rating

Killer service! From the moment we walked in, we were treated very well. They call TC Phelps the ‘Options Specialist’ for a reason! He worked hard to make the deal ha More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Fenwick

February 27, 2019

Dealership Rating
Employee Rating

Happy Customer Staff was friendly, attentive and very knowledgeable. They worked through us changing our mind a couple of times. They follow up but we not annoyin More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Norton, Finance

January 23, 2019

Dealership Rating
Employee Rating

Excellent Experience from start to finish The entire car buying experience was fast and easy. The employees, TC, Sam, Oscar and Evan were professional and friendly. We were totally satisfied w More

by Coley17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Dunaway, Oscar Vega

December 22, 2018

Dealership Rating
Employee Rating

Pleasant and relatively fast Thomas was great to work with and not high pressure. We were able to work a deal that we were happy with and I'm sure he and the dealership were happ More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian (Finance)

Dec 23, 2018

Honda of the Avenues responded

Thanks for the review. We appreciate your business. Unfortunately, there isn't much we can do about the Dealer Fees. All dealers have it. We appreciate your business and we will take great care of you. Welcome to the Lou Sobh Honda of the Avenues Family. Chip Hill, Marketing

Dec 23, 2018

Pleased Customer responded

Chip Hill - Yes, there is much the Dealership can do about "Dealer Fees" - it is controlled by the Dealership. If you were to actually break down the "Dealer Fees" into components it would reveal that the customer is actually paying for "additional profit", amongst the small costs of having paperwork filled out and other small assorted costs. Just like the Airlines broke out the "Baggage Fees" which don't cover only the costs of transporting bags - the "Dealer Fees" are a way the Dealerships have which don't cover only the costs of service to the customer. And just stop with the "All Dealers have it." line of BS. You may be able to confuse and cajole some people - but smarter ones understand what kind of game it is and what they need to do to counter it. But good try though.

October 07, 2018

Dealership Rating
Employee Rating

Great sales staff! I can't remember a time when I had a more pleasurable experience picking out and buying a car. Unlike the other dealerships we had visited the same More

by Macleod57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Vega

Oct 10, 2018

Honda of the Avenues responded

Thank You!! I do not believe a review can be much better. That's the way all customers should be taken care of. Great job TC and we appreciate you taking great care of our customers. Welcome to the Lou Sobh Family Macleod57. Please tell your friends and family about us...we will take great care of them as well. Have a great day. Chip Hill, Marketing

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