Thomas Prondzinski | Page 4

Tom Prondzinski makes servicing my car pleasant & efficient. We have dealt with him for many years. He’s knowledgeable, and explains what needs to be done when. Prior to my husband’s passing away, he efficient. We have dealt with him for many years. He’s knowledgeable, and explains what needs to be done when. Prior to my husband’s passing away, he would instruct me on maintenance of my car. Now I rely on Tom & trust him implicitly. More

by Idimages Verified Customer Verified Customer

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Very courteous and professional service by all the service people involved with servicing my car the Lexus dealership. service people involved with servicing my car the Lexus dealership. More

by argrimm Verified Customer Verified Customer

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These guys do amazing work. Had me in and out in 30min and did a full workup of the vehicle condition. A+ Had me in and out in 30min and did a full workup of the vehicle condition. A+ More

by Blake Verified Customer Verified Customer

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Very Professional and Great Service. Tom Prondzinski is excellent. He is very knowledgeable and very honest. Tom Prondzinski is excellent. He is very knowledgeable and very honest. More

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No matter when I come in, Tom in Service stops to answer questions & solves the problem. He’s the best! questions & solves the problem. He’s the best! More

by NOREPLY Verified Customer Verified Customer

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Very expensive but good work. I was told that I need front brake work. Thanks I was told that I need front brake work. Thanks More

by hansen41 Verified Customer Verified Customer

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Tom P. , Service Manager, always goes above and beyond to ensure my complete satisfaction. His knowledge and expertise, backed by his exemplary service, is t , Service Manager, always goes above and beyond to ensure my complete satisfaction. His knowledge and expertise, backed by his exemplary service, is the reason why I continue to service my car at Arlington Lexus. More

by knsussman Verified Customer Verified Customer

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Charged $185 to locate noise in steering. Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirel Found it was in the steering rack. Wanted to charge another $185 to locate specifically where in the steering rack noise was coming from. Not entirely truthful about costs. Received the car back and noticed the alignment was off - car had an alignment performed 44 miles before bringing to this dealer. In relation to 12 o’clock, it was at the 9 or 10 o’clock position. More

by Tzs5183 Verified Customer Verified Customer

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Tom was very helpful in describing the maintenance issues with my Lexus and the most cost-effective solutions. with my Lexus and the most cost-effective solutions. More

by Fred Verified Customer Verified Customer

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Great Service, they explain everything you need to know about your car maintenance. Awesome car wash! about your car maintenance. Awesome car wash! More

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