Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 6

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

June 16, 2022

Dealership Rating
Employee Rating

Tom P provided exceptional service for me yesterday. He kept me up-to-date on all aspects of the service. More

by marksmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Lexus of Arlington responded

It's great to hear that Thomas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 16, 2022

Dealership Rating
Employee Rating

Very knowledgeable service advisors and sales team! Always suggest what works better for a client!Service Advisor Lori did make sure that all maintenance was completed in timely manner according to my More

by Orest Zubrycky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Lexus of Arlington responded

Orest, Thank you so much for choosing Lexus of Arlington! Feel free to reach out to Lori or our team if we can be of any more assistance!

June 09, 2022

Dealership Rating
Employee Rating

Been coming here for the last 15 years and highly recommend this dealership. Been dealing with Hughes, unfortunately he's no longer with the company but Alex has been helpful. Servic -service dept More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Josie Garcia , Tony Coyoc

Jun 09, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Veronica, and we look forward to working with you again.

June 04, 2022

Dealership Rating
Employee Rating

Excellent service; professional; efficient; polite and helpful. Only one complaint; please get more loaners back in action. Thank you. More

by kithog
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

Jun 04, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington. We'll be sure to share your feedback with our crew.

June 01, 2022

Dealership Rating
Employee Rating

Service is outstanding from management to entire staff! I only do my service at Arlington! More

by Pierina Ferruzza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Igor Zigic

Jun 01, 2022

Lexus of Arlington responded

Thank you, Pierina! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

May 23, 2022

Dealership Rating
Employee Rating

Since I purchased my RX 350 new from Arlington Lexus in April, 2012, I've experienced total professionalism from the staff at Arlington Lexus. From new car preparation to service, I've enjoyed friendliness More

by kenireneerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

May 20, 2022

Dealership Rating
Employee Rating

First class service above and beyond exceptional work attics. I would recommend this dealership to everyone. More

by PASQUALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Igor Zigic, Josie Garcia , Yegor Azarov, Tony Coyoc, Sevan Sayadian, Hanson Tran

May 20, 2022

Lexus of Arlington responded

Thank you, Pasquale, for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

May 20, 2022

PASQUALE responded

thank you

May 19, 2022

Dealership Rating
Employee Rating

Always kind and helpful. Haresh and staff take good care of me every time I am at the dealership. More

by SchuuLex17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Marcin Ajdukiewicz , Alex Castro

May 20, 2022

Lexus of Arlington responded

Thank you for the kind words for Haresh and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 20, 2022

Dealership Rating
Employee Rating

Everyone is really cool. All super knowledgeable and ready to help me make sure my car runs really well More

by Prithu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 19, 2022

Dealership Rating
Employee Rating

I am very please with The service at this location. I hassle and very quick. More

by KIMPPHAM50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josie Garcia , Yegor Azarov, Tony Coyoc

Apr 19, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

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