Thomas Prondzinski
Thomas Prondzinski at Lexus of Arlington

Thomas Prondzinski | Page 7

Service Director

Lexus of Arlington

1510 W Dundee Rd
Arlington Heights, IL 60004

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4.4
448 Reviews
4.4

448 Reviews

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448 Reviews of Thomas Prondzinski

April 16, 2022

Dealership Rating
Employee Rating

Clean building,good quality, pleaser staff. Need to wait your car around 1 hours, but after your car looks like a new. More

by nastya-ru81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2022

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

April 11, 2022

Dealership Rating
Employee Rating

It is always a pleasure to do business with this dealership. Timely service is provided and I feel very confident with any recommendation. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Landi

Apr 11, 2022

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 03, 2022

Dealership Rating
Employee Rating

Excellent atmosphere excellent service great knowledge great communication between dealer and customer I love to be there More

by RMICHALSKI81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi

Apr 04, 2022

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

April 01, 2022

Dealership Rating
Employee Rating

I’ve been a customer of Lexus of Arlington for 20 plus years and the service department has always remained the best in the business. Tom Prondzinski runs the department like a well oiled machine and Serv More

by jjorzak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

Apr 01, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. Thomas, Lori, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 14, 2022

Dealership Rating
Employee Rating

Very satisfied with Tom whenever I come in for service. Although, I wish ALIP would provide a better discount for loyalty customers like me. Been purchasing vehicles and doing services at ALIP for over 1 More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Haresh Trivedi, Josie Garcia

Mar 15, 2022

Lexus of Arlington responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Veronica, for choosing Lexus of Arlington!

February 05, 2022

Dealership Rating
Employee Rating

Great service department very friendly and very knowledgeable plenty of available appointments and Great amenities More

by cfigler2779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

January 28, 2022

Dealership Rating
Employee Rating

Tom was very professional and easy to work with - prompt with updates and knowledgeable. Great service! More

by JaeK1006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2022

Lexus of Arlington responded

Thank you so much for choosing Lexus of Arlington! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 26, 2022

Dealership Rating
Employee Rating

Tony was very attentive and made sure my concerns were addressed. My experience was exceptional! More

by Grantreaction
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Jan 26, 2022

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. Tony and our team appreciate your business and hope to see you again soon!

January 19, 2022

Dealership Rating
Employee Rating

Great service and With t coupons you are able to get good prices for maintenance services. More

by Emilio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Coyoc

Jan 19, 2022

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Emilio, and we look forward to working with you again.

January 05, 2022

Dealership Rating
Employee Rating

Tom & Lori were helpful, timely and fantastic to deal with on my last visit a few weeks ago. More

by billbrucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lori Devega

Jan 05, 2022

Lexus of Arlington responded

Bill, We are very happy to hear Tom and Lori provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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