Thomas Ruggiero
Thomas Ruggiero at Bay Ridge Subaru

Thomas Ruggiero | Page 5

General Manager

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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76 Reviews

A Little About Thomas.... Years In The Auto Field: 13. Interests & Hobbies: Love to Cook, Spending Time with Friends and Family. First Car Owned: 1979 Chevy Camaro Z-28. Dream Car Garage: Ferrari 328GTS, 1965 Ford GT40, 1965 Cobra 427, Factory Five - Type 65 Coupe.

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76 Reviews

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76 Reviews of Thomas Ruggiero

March 23, 2020

Dealership Rating

Good experience Pleasant, effective, professional . I would definitely continue my relationship with Bay Ridge Subaru for years to come, God willing. Also would reco More

by BYRONJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Michael Chiusano, Chris Malone, Roy Malinov, Patricia Schumacher , Alvaro Armas, Peter Marconi, Michael Otero, Joseph Teti

Mar 24, 2020

Bay Ridge Subaru responded

Here at Bay Ridge Subaru, we understand your time and business is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer, Jackie and we hope to see you here again down the road! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

February 14, 2020

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Great place , Great car , Great service!Wonderful place Great place , Great car , Great service! Wonderful place , every person there were Exceptional . That made buying a car a enjoyable experience . I w More

by SHELLYBELL621
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Anthony Grippo, Gerald Wactor, Andre Arzuza, Chris Malone, Roy Malinov , Peter Marconi, Cornelius Middleton, Joseph Teti

Feb 17, 2020

Bay Ridge Subaru responded

Shelly, thank you for the amazing review and five star rating. I am delighted to know that we exceeded your expectations in every way and that we've made a life long customer out of you. Congratulations on your new vehicle and we look forward to the next time we will work with you. Sincerely, Tom Ruggiero, Dealer Principal

February 08, 2020

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There is not one person at this dealership that fails to have a smile and the customer's best interest in mind. They remember you and call you by your name. The service department is efficient, no reason fo More

by JUDITH.NADEL
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio, Chris Malone, Roy Malinov, Patricia Schumacher , Michael Otero, Alicia Sena

Feb 10, 2020

Bay Ridge Subaru responded

Judith, you are very important to us. We see you and all of our customers as family and care for you all. Thank you for noticing and sharing that. We appreciate the five star rating and business. Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

December 26, 2019

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Fast and just what i need. I was looking to trade in my 7 years old Legacy for 2020 forester. Anthony Grippo was my salesman and he worked with me to make sure I will get what I More

by GUCIO84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Grippo, Roy Malinov

Dec 27, 2019

Bay Ridge Subaru responded

Thank you for your five star review and loyalty. I am glad you enjoyed your car-buying experience with us. As always, it was a joy working with you and we thank you for shopping at Bay Ridge Subaru. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

December 16, 2019

Dealership Rating

One car broke down, but we resolved the issue together Purchased two cars with Subaru on Friday. Customer service during the transaction was good. We encountered a snafu with the second car which cause More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. We hope that you understand our policies and we’ve tried to go above and beyond to rectify this situation with you. I would like to thank you for patience, as we continue to be there to take care of all your vehicle needs in the future. If you have any further questions or concerns, please feel free to contact our General Sales Manager, Mike Chiusano at 718-234-7960. Sincerely, Tom Ruggiero, Dealer Principal

December 03, 2019

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Superior service I was late to my appointment. Despite my tardiness, Cornelius Middleton was cordial, efficient and accommodating. The other gentleman whose name I vag More

by ADEOLAGMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Roy Malinov , Cornelius Middleton

Dec 04, 2019

Bay Ridge Subaru responded

Congratulations Thank you for taking the time to write to us. We appreciate your feedback as well as your five star rating. I'm glad to hear that Cornelius was able to assist you successfully. We thank you for choosing Bay Ridge Subaru & we hope to see you again soon! -BRS

November 05, 2019

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Oil Change Drove-in late in the afternoon greeted as i entered checked the mileage for an oil change and was told i would be taken care through the Express sys More

by Bob Nadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Nov 05, 2019

Bay Ridge Subaru responded

Bob, we greatly appreciate your positive review and five-star rating. I am happy to hear you enjoyed your experience with us. Thank you for choosing Bay Ridge Subaru at your one stop shop for all your vehicle needs. -BRS

November 03, 2019

Dealership Rating

Bay Ridge Subaru is great! What a great experience! I popped in with no appointment and was taken in immediately. Oil change was done in less than a half hour. Perfect! More

by ROBERT.NADEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc D'Ottavio

Nov 04, 2019

Bay Ridge Subaru responded

Robert, we are so glad to hear that you are enjoying our services at Bay Ridge Subaru! We are glad we were able to help you with all of your car needs, and we hope to work with you again soon. - BRS

October 21, 2019

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Best Subaru Dealer! Our first visit to Bay Ridge Subaru was for a repair covered under warranty. We are so happy we heard about them and gave them a try. They are super p More

by VPELLSMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea Gerace , Michael Otero

Oct 22, 2019

Bay Ridge Subaru responded

Thank you for your kind words and five star review. It was a privilege to assist you. Thank you for recommending us and thank you for choosing us for all your vehicle needs. Hope to see you soon. - BRS

August 22, 2019

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2020 New Ascent The transition from my 2016 Outback to the 2020 Ascent was very professional and a stellar experience. It’s a pity I could only do this once every thr More

by FLETCHER_DEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Chiusano, Anthony Grippo, Andre Arzuza , Joseph Teti

Aug 23, 2019

Bay Ridge Subaru responded

Thank you for your positive feedback, FLETCHER_DEAN. We appreciate your business and look forward to working with you again in the future. Safe travels. - BRS

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