24 Reviews
Write a Review24 Reviews of Thomas Vong
April 30, 2024
Not recommend purchasing here! !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and a half later, I still haven't received them. Throughout this period, I've engaged in countless communications with them. Their attitude has been evasive, and they haven't been proactive in resolving the issue. I believe this violates the basic service standards, showing a complete lack of responsibility. As a result, I've incurred losses. Currently, due to the absence of these two parts, my car's appearance is unsightly, and it's prone to water leakage on rainy days, making it unsafe to drive. I'm extremely disappointed in their conduct, especially on Ali and Tommy. More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Justin Tse, Bryan Rubio, Briana Orellana , Tommy - 1 Star
April 24, 2024
Everyone at this dealership gave exceptional customer service and made whole car buying experience stress free and enjoyable as possible. We will definitely be back when my husband is ready to replace hi service and made whole car buying experience stress free and enjoyable as possible. We will definitely be back when my husband is ready to replace his current car. More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Justin Tse, Bryan Rubio, Briana Orellana , Jorge Recio
April 14, 2024
This dealership has a great atmosphere. Sales staff is really nice, friendly and knowledgeable. Would definitely recommend to friends and family Sales staff is really nice, friendly and knowledgeable. Would definitely recommend to friends and family More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Justin Tse, Bryan Rubio, Briana Orellana
April 01, 2024
Friendly, fast, informative, helpful. Great experience all around. I know I’ll be in and out without any issues. Great experience all around. I know I’ll be in and out without any issues. More
Other Employees Tagged: Justin Tse, Bryan Rubio, Briana Orellana
March 30, 2024
Justin was great to work with and I would work with him again in the future again in the future More
Other Employees Tagged: Cornell Morrison, Justin Tse
March 26, 2024
Thomas was the reason we chose Century Mazda, he went above & beyond. Great job team. above & beyond. Great job team. More
Other Employees Tagged: Justin Tse
February 23, 2024
Charged me $595 (later reduced to $395) for unnecessary vehicle inspection for lease buyback. Did not tell me there would be a charge for what I thought was a walk around inspection. It was a "Full Circle vehicle inspection for lease buyback. Did not tell me there would be a charge for what I thought was a walk around inspection. It was a "Full Circle Service Report Card" instead. There was only 10,641 miles on the car at the time. More
Other Employees Tagged: Cornell Morrison, Justin Tse
February 11, 2024
There is an overall lack of maturity in the sales team that comes through. Lack of follow through and lack of communication within the team. Overall it wasn't a horrible experience, nor was a shining e that comes through. Lack of follow through and lack of communication within the team. Overall it wasn't a horrible experience, nor was a shining example of professionalism. One exception was Cornell Morrirson...he was the bright spot in the transaction. More
Other Employees Tagged: Cornell Morrison, Bryan Rubio, Briana Orellana