20 Reviews
Write a Review20 Reviews of Justin Tse
April 30, 2024
Not recommend purchasing here! !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and !! They sold me a car missing two essential parts - the tow covers. They promised to promptly send them to me upon my car pickup. However a month and a half later, I still haven't received them. Throughout this period, I've engaged in countless communications with them. Their attitude has been evasive, and they haven't been proactive in resolving the issue. I believe this violates the basic service standards, showing a complete lack of responsibility. As a result, I've incurred losses. Currently, due to the absence of these two parts, my car's appearance is unsightly, and it's prone to water leakage on rainy days, making it unsafe to drive. I'm extremely disappointed in their conduct, especially on Ali and Tommy. More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Thomas Vong, Bryan Rubio, Briana Orellana , Tommy - 1 Star
April 24, 2024
Everyone at this dealership gave exceptional customer service and made whole car buying experience stress free and enjoyable as possible. We will definitely be back when my husband is ready to replace hi service and made whole car buying experience stress free and enjoyable as possible. We will definitely be back when my husband is ready to replace his current car. More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Thomas Vong, Bryan Rubio, Briana Orellana , Jorge Recio
April 20, 2024
I had a great time at New Century Mazda! leasing my new cx-5 was a seamless experience. Ali and Justin were so professional and responsive in email. They made the process easy and fast. Than leasing my new cx-5 was a seamless experience. Ali and Justin were so professional and responsive in email. They made the process easy and fast. Thank you guys for making the impossible, possible! Special thanks to Jorge in financing who went over every detail and even escorted us to the car to make sure everything looked good! More
Other Employees Tagged: Ali Merhpore , Jorge
April 20, 2024
Knowledgeable and professional! Looking forward to going back and getting another Mazda in the future! Looking forward to going back and getting another Mazda in the future! More
Other Employees Tagged: Ali Merhpore , Jeremy Wang
April 14, 2024
This dealership has a great atmosphere. Sales staff is really nice, friendly and knowledgeable. Would definitely recommend to friends and family Sales staff is really nice, friendly and knowledgeable. Would definitely recommend to friends and family More
Other Employees Tagged: David Lillard, Ali Merhpore, Cornell Morrison, Thomas Vong, Bryan Rubio, Briana Orellana
April 10, 2024
Car wasn’t washed as promised when I picked up. I had to go back to the dealership and have it washed on my day off on a rainy day. Days later I had to go back to the dealer and re sign a document I had to go back to the dealership and have it washed on my day off on a rainy day. Days later I had to go back to the dealer and re sign a document with the finance manager. It was an error he made on my contract. Such an inconvenience. More
Other Employees Tagged: Cornell Morrison
April 02, 2024
Everyone I dealt with was courteous and responsive. Thomas and Ali were particularly helpful. Tommy was our sales person and he helped guide me through the online purchase process. I would recommend Ma Thomas and Ali were particularly helpful. Tommy was our sales person and he helped guide me through the online purchase process. I would recommend Mazda's and this dealership. More
Other Employees Tagged: Ali Merhpore , Johnny
April 01, 2024
Friendly, fast, informative, helpful. Great experience all around. I know I’ll be in and out without any issues. Great experience all around. I know I’ll be in and out without any issues. More
Other Employees Tagged: Thomas Vong, Bryan Rubio, Briana Orellana
March 30, 2024
Justin was great to work with and I would work with him again in the future again in the future More
Other Employees Tagged: Cornell Morrison, Thomas Vong
March 26, 2024
Thomas was the reason we chose Century Mazda, he went above & beyond. Great job team. above & beyond. Great job team. More
Other Employees Tagged: Thomas Vong