Thuan Tran
Thuan Tran at Easterns Automotive Group of Alexandria
Refer Me

Thuan Tran | Page 4

Sales Manager

Easterns Automotive Group of Alexandria

611 S Pickett St
Alexandria, VA 22304

Contact Me
4.8
40 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

17 yrs, 4 mos

Languages Spoken

Vietnamese Vietnamese

4.8

40 Reviews

Write a Review

40 Reviews of Thuan Tran

March 06, 2023

Dealership Rating
Employee Rating

Friendly, accurate and dependable. Clean atmosphere. No wait time when I walked into the dealership. More

by rashid
Recommend Dealer
Yes

Other Employees Tagged: Axel Ricciarelli

Mar 17, 2023

Easterns Automotive Group of Alexandria responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

February 15, 2023

Dealership Rating
Employee Rating

They have a large selection of cars, and are able to pull cars from other locations very quickly More

by fishy.avowal_0t
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Alexis, Dwayne Brinkley Jr

Feb 17, 2023

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

February 13, 2023

Dealership Rating
Employee Rating

Perfect 1st experience happy I work here where the greatness happens everyday thank you Easterns More

by Ronaldruff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Alexander, Joel Alexis, Dwayne Brinkley Jr , A ZEE Sohil A Zia

Feb 17, 2023

Easterns Automotive Group of Alexandria responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

February 06, 2023

Dealership Rating
Employee Rating

Fast service, providing different options to fulfill my needs. willing to work with my circumstances. More

by ashontirice11
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dwayne Brinkley Jr

Feb 09, 2023

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 22, 2022

Dealership Rating
Employee Rating

I had a great experience with this dealership and with their sales staff. Lee took care of me and made the experience stress free. He made sure that my experience was about me making the right choice and More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Leotha (Lee)

Sep 23, 2022

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

September 06, 2022

Dealership Rating
Employee Rating

Bought a 2018 cadillac escalade and it's a lemon stay away from this dealer. More

by Mcms
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carlos Guzman

Sep 06, 2022

Easterns Automotive Group of Alexandria responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Sep 06, 2022

Mcms responded

Will Eastern fix my truck since its only been 1 month since I purchased this vehicle ?

Sep 07, 2022

Mcms responded

I have called the number you have provided and you keep hanging up on me , asoon as I say my name you hang up ,why??? Dont be rude just because you sold a car , will never send any customers your way..

August 09, 2022

Dealership Rating
Employee Rating

Lonnie is the best salesman I have ever work with. He is patient, explains the process and and answers to all questions without making me me feel bad. I will refer anyone to.him without hesitatio More

by ada
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Rush

Aug 18, 2022

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

March 03, 2022

Dealership Rating
Employee Rating

Lonnie was excellent. Has great service. Trained me in how to refinance, and keep my payments low while making money. Lonnie is awesome and should teach a class. Tony was More

by danzeme
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Rush, Anthony Alexander

Mar 09, 2022

Easterns Automotive Group of Alexandria responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

February 10, 2022

Dealership Rating
Employee Rating

I recommend this dealership to everyone who wants to experience excellent customer service special shout out to Mike and Mustafa. They are very helpful, trustworthy and knowledgeable. They walked me thr More

by mtades9
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moustapha Bacha, Mike Habte

Feb 16, 2022

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

June 10, 2021

Dealership Rating
Employee Rating

I had a very pleasant experience at Eastern Automotive of Alexandria. The staff were very courteous and helpful. They all worked very hard and were very accommodating. More

by lrivera71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moustapha Bacha, Kevin Cubas, Carlos Guzman

Jun 16, 2021

Easterns Automotive Group of Alexandria responded

We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

...
4

Dealership Inventory (81 Vehicles)

used 2018 Lexus GX 460 car, priced at $32,950
2018 Lexus GX 460
used
Black Onyx exterior
Unknown
Four-wheel Drive
used 2023 Toyota Tundra Hybrid car, priced at $68,950
2023 Toyota Tundra Hybrid
used
Ice Cap exterior
Automatic
Four-wheel Drive
used 2021 Nissan Versa car, priced at $17,490
2021 Nissan Versa
used
Brilliant Silver Metallic exterior
CVT
Front-wheel Drive
used 2021 Volkswagen Tiguan car, priced at $23,950
2021 Volkswagen Tiguan
used
Deep Black Pearl exterior
Automatic
All-wheel Drive
used 2020 Hyundai Santa Fe car, priced at $23,990
2020 Hyundai Santa Fe
used
Twilight Black exterior
Unknown
All-wheel Drive
used 2021 BMW 430 car, priced at $34,490
2021 BMW 430
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive